How to setup video?

Alexander Galvita
November 29, 2019
Alexander Galvita
Categories: Knowledge Base General

PTZ Camera

With TrueConf software solutions, you can run high quality video calls and conferences (from HD to UltraHD 4K). This article will help you pick a camera and a capture card for these purposes and tackle problems related to these devices.


Getting started

First, you need to consider what kind of video conferences you are going to hold using a camera. FullHD webcams are suitable for video calls, camcorders or PTZ cameras are perfect for symmetric video conferences, while PTZ cameras or professional digital cameras (HDV) prove to be indispensable for role-based video conferences or conference calls.

The most important camera features are as follows:

  • Resolution (HQ – 640×480, HD – 1280×720, FullHD – 1920×1080, UltraHD 4K – 3840×2160)
  • Lens (glass lens, wide-angle lens)
  • Frame rate (30 FPS preferred)
  • Focus (auto/manual)
  • Low-light performance

To save your time and effort, we’ve tested a large number of cameras to make a list of recommended equipment suitable for video conferences.

Recommended Cameras

  • Webcam: Logitech Webcam C930e
  • Webcam: Logitech BCC950
  • Webcam: Logitech BRIO
  • Webcam: CleverMic WebCam B2
  • Webcam: CleverMic WebCam B3
  • PTZ camera: CleverMic 1010U (10x, USB 3.0)
  • PTZ camera: CleverMic 1013U (12x, USB 3.0)
  • PTZ camera: CleverMic 1005U (5x, USB3.0)
  • PTZ camera: CleverMic 1020w (20x, DVI, USB 3.0, LAN)
  • PTZ camera: CleverMic 4K 4312UH (12x, HDMI, LAN, USB 3.0)
  • PTZ camera: Logitech Rally Camera

Recommended Video Conferencing Capture Devices

  • Video capture device: AVerMedia ExtremeCap UVC BU110 (USB3.0-HDMI)
  • Video capture device: AverMedia Live Gamer ULTRA GC553
  • Capture card: AVerMedia 2-Channel HDMI Full HD HW H.264 PCIe Capture Card CL332HN
  • Capture card: AVerMedia 4K HDMI 2.0 PCIe Frame Grabber CE511-HN

How to Improve Video Quality with a Slow Internet Connection?

To that end, please read our article on how to boost your Trueconf video conferencing experience.

Camera Troubleshooting during Video Meetings

During TrueConf video conferences, you can face the following video display problems caused by incorrect camera settings:

  • Flickering
  • Color distortions
  • Intensified brightness
  • Intensified contrast
  • Lack of sharpness

To tackle these problems, you should go to Settings → Video and Audio. Your next step is to select your camera from the top drop-down list featuring video devices. After that, click on the gear button (it should be active) to the right of the list. The camera settings window will open.

Settings may vary depending on your camera and installed driver, but the basic idea remains the same.

In the settings window, you can adjust the sliders to achieve the best video quality. Let’s take a closer look at how to solve each problem separately.


Flicking How to setup video? 1

Color distortions
Color Distortion How to setup video? 2

Intensified Contrast
Increased Contrast How to setup video? 3

Intensified Brightness
Increased Brightness How to setup video? 4

Defocused Image, Lack of Sharpness
How to setup video? 5 How to setup video? 6

Prior to starting a video conference, select a display system:

  • Monitors
  • LCD TVs
  • LCD and plasma panels
  • Projectors
  • LCD video walls


Still have questions? Please contact our support team directly via online chat.

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