Video Kiosk Software — TrueConf Kiosk

TrueConf Kiosk Scheme

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Kapital Bank

Commercial Bank of Kuwait

Banpará Bank Brazil

Balamuth

Video Communication for Customer Service

Thanks to the ability to connect to your own video conferencing server, you can provide remote support and consult with clients online without the need to pay for calls.

Work Out of the Box

Deploy the ready-made TrueConf Kiosk solution and easily customize it to your needs with just a few clicks! Choose the mode of operation based on your goals: interactive kiosk or reception.

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High-quality Customer Experience

Automatic call forwarding to the first available operator;
UltraHD video calls with dynamic adjustment to the communication channel;
Watching videos, images, and presentations during a video call and in standby mode;
Comfortable interaction using a headset or hands-free communication with the ability to turn on echo cancellation;
Automatic transcription of the communication session.

High Safety Standards

Security is in our DNA and built into our system from the ground up:

Working in a closed enterprise network
TrueConf proprietary protocol for secure data transfer
TLS 1.3 protocol for regulating the order of information exchange and protecting connections through third-party protocols
Storing data on a secure server
Detailed statistics and reports on operations.

Integration with Contact Centers

All calls made from TrueConf Kiosk are automatically transcoded into the SIP protocol, making it easy to integrate with contact centers — this eliminates the need to install additional software for operators and avoids the need for retraining.

Document Camera Support

Install a document camera in a video-enabled ATM or self-service kiosk so that your customers can share to the operator IDs, signed agreements or any documents and images in real time.

Printing Documents

Share documents with clients who use infomats! Send PDF files to the chat for automatic printing.

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Branding and Customization

Add an individual logo of your company
Customize the user interface according to corporate colors
Use a virtual background for privacy of communication
Broadcast of promo videos in standby mode

Video Consultations for Business

Providing remote services allows you to receive high-quality advice from specialized experts and greatly expand your company's capabilities.

Claim management

Streamline the claims cycle and enable your clients to report their claims, reducing the time and effort.

Telemedicine

The patient can consult with the physician remotely, avoiding queues.

Government & Police

To enhance accessibility to police services and facilitate the reporting of crimes, deploy self-help video kiosks.

Video banking

Integrate video communication technologies into interactive kiosks, ATMs, or banking applications.

TrueConf VideoSDK

Integrate video conferencing into self-service terminals and information kiosks, and create your own solutions using a special set of tools TrueConf VideoSDK for developers.

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