TrueConf Kiosk

TrueConf Kiosk allows customers to rapidly initiate click-to-call video-based conversations with contact center agents, improving customer care and reducing wait-time.

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Version 3.0 (26.43 MB)

TrueConf Kiosk
Click-to-call

Click-to-call

Simplified UI lets customers connect with your sales agents in one click. Literally.

Easy customization

Easy customization

Customize “Call” and “End Call” buttons and select the image that will be displayed on the screen.

Share documents and files

Share documents and files

Shared content for real-time information exchange with your customers.

Call queue management

Call queue management

Call forwarding to the first available operator.

SIP integration

SIP integration

Calls transcoded safely right into your contact center solution.

Open source

Open source

Source code is free to use, modify and distribute.

Find out why thousands of companies trust TrueConf Kiosk

Istanbul Airport
Salt
Commercial Bank of Kuwait

TrueConf Kiosk Scheme

TrueConf Kiosk Scheme
Video-Enabled Customer Service

Video-Enabled Customer Service

Provide real-time support and customer service to customers anywhere in the world. Clients can easily initiate a video session with your manager in one click, while the smart queuing mechanism takes care of everything else, reducing lines and customers’ waiting time. Sales reps can use visual cues when dealing with clients, maintaining a high standard of customer service.

How to get started?

How to get started?

Install TrueConf Kiosk on a Windows PC, connect a USB webcam, speakerphone, or handset to facilitate communication with your customers. Learn how to start using TrueConf Kiosk in 4 simple steps in our guide!

Read guide
Customer experience that lasts

Customer experience that lasts

  • Run 1080p video calls
  • Share content for seamless collaboration experience
  • Record video calls for future use.
100% Security and Data Privacy

100% Security and Data Privacy

Security is in our DNA and built into our system from the ground up:

  • Deploys on-prem or to private cloud for full control of data
  • AES-256 bit encryption
  • Enterprise-grade security and compliance capabilities
  • Protection without compromising on must-have features and smooth, fast experience.

Integration with Contact
Centers via SIP

We automatically transcode calls from the kiosk into SIP protocol with support for video, providing transparent integration with third-party software run by contact centers. There is no need for operators to install client applications or take additional trainings.

Learn moreIntegration with Contact Centers via SIP

Document Camera
Integration

Incorporate a document camera into your video kiosk or VTM and enable customers to display bills, legal agreements or any other real-time images to remote call agents.

Document Camera Integration
Control and customize your app

Control and customize your app

  • Upload your promotional videos
  • Customize UI and upload your logo
  • Set virtual background
  • Try flexible video layouts settings
  • Control the application using external commands.
Contactless Communication for Frontline Workers

Contactless Communication for Frontline Workers

The special version of TrueConf Kiosk is designed to ensure a safe working environment in healthcare facilities and prevent the spread of viral infection within hospital areas. This self-service system is equipped with RFID & NFC access control to enable contactless communication between frontline workers in the infectious disease department and medical staff in “green” zones to achieve safe collaboration and effective healthcare delivery under epidemiological constraints.

Learn more

Engage with your customers on any channel

COVID-19 pandemic has radically changed customer experience across all vertical industries. With TrueConf Kiosk, you can safely connect with your leads and customers face-to-face right away.

Claim management
Claim management

Reduce claims cycle and allow your clients to report their claims online.

Remote field services
Remote field services

Let technicians conduct remote assessments via video conferencing for ad hoc solving of customer issues.

Telemedicine
Telemedicine

Deliver remote telemedicine sessions and bridge the gap between doctors and patients.

Government & Police
Government & Police

Deploy self-help video kiosks to access police services and report crimes.

Distance education
Distance education

Install kiosks around college campuses to provide self-service options to your students and let them connect with the dorm management.

Video banking
Video banking

Integrate video conferencing into your interactive kiosk, VTM, virtual branch or banking IT service.

More benefits with TrueConf SDK

More benefits with TrueConf SDK

With the help of TrueConf SDK, you can expand TrueConf Kiosk functionality by adding extra features into the app according to your requirements.

  • Integrate video conferencing into any existing application or create a completely new solution
  • Invite more operators into your video call
  • Remote printing: automatically send documents to print to your kiosk.
Learn more

Add video to your sales process!