Video Claim Management

Thanks to TrueConf, insurance and risk assessment companies can optimize their claim management processes with real-time video expertise. No need to send an officer on site — customers can instantly show the damage to your agents via video call, report their claim online and share their geolocation to confirm where the damage occurred.

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Video Claim Management

TrueConf Server: Claim Assessment by Video

TrueConf Server: Claim Assessment by Video

Assess the damage remotely through interactive video calls with TrueConf Server secure video collaboration platform! Thanks to native interoperability with all popular platforms, customers can instantly initiate video claim assessment from any device, while TrueConf’s strict security policies prevent privacy breaches and protect your data.

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Video Claim Management 2

Embedding Video Calls to Insurance Apps

Add real-time high quality video conferencing into insurance applications with our easy-to-use APIs & SDK. Embed video directly to your workflow to solve any complex claim management issues and avoid unnecessary travel. Created with developers in mind, our SDK gives you flexibility to build, scale, and customize a reliable, high quality video experience for your users. We provide full SDK documentation, use cases and GitHub YouTube demos on our developer portal.

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Keep Your Private Meetings Private

Your Privacy is Our Top Priority

TrueConf Server operates in a secured LAN environment and ensures encrypted connection via TLS protocol. Additionally, TrueConf Server provides full integration with professional VPN gateways enabling end-to-end encryption of all corporate traffic between your network segments. With TrueConf, you can communicate securely while third parties are not able to monitor your communications. Video, audio, and content are additionally protected using AES-256 encryption standard.

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Video Claim Management 9

BYOD: Stay Connected Everywhere!

Your customers or agents can participate in video meetings from any location or device. TrueConf Server provides free client applications for Windows, Linux, macOS, Android, iOS, browsers and even rooms! Mobile applications are available in the App Store and Google Play.

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Video Claim Management 10

Record Everything

When reporting claims online, it is important that you have a record of your conversation and the damage that has been done. With TrueConf, every user's message, video and audio piece are safely recorded and stored on the server, so you don’t have to scribble down notes.

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Video Claim Management 11

Reliable Communications

Interact with other people face-to-face even in difficult conditions where internet connection is slow or unstable. TrueConf provides high quality video meetings even on weak channels and with low bandwidth when other communications lines may be down or unsafe. TrueConf also supports NAT/Proxy/Firewall traversal and efficiently manages disconnections.

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See Also:

Video Conferencing Software
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Claim Management