Remote Desktop Control

Remote Desktop Control

Have you ever faced an issue with your PC you can’t fix on your own? With remote desktop control, you can facilitate remote support and troubleshooting on remote PCs or collaboratively co-edit documents and presentations with your colleagues during video meetings!

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Benefits of remote desktop control

Remote assistance. Remote desktop control allows you to access your colleagues’ or customers’ PCs and provide remote support sessions.

Unlimited collaboration. Remote desktop sharing is designed to boost your business collaboration: co-edit documents, charts and presentations, co-browse web pages and much more!

Time and money saving. Your technical support department no longer needs to spend time and resources explaining the ways for your customers to do troubleshooting. With remote desktop control, you can access any device and provide support directly, saving resources of your IT department and keeping your clients happy.

How to control someone’s desktop remotely

Start a conference and ask a colleague to switch to the screen-sharing mode. Click on the mouse icon in the top right corner of the new content window. Click on the “request control” button, wait for your partner’s permission and access the remote desktop for more efficient collaboration. With TrueConf, multiple users can control a desktop simultaneously. Once you are finished, release remote desktop control by clicking on the red mouse in the orange toolbar at the top left corner of the screen.

Collaboration Tools

Collaboration Tools

During video meetings, you can use a number of other useful collaboration tools that will definitely boost your business processes:

To learn more about how collaboration tools can help your business, read our blog post.