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Upgrade remote service delivery and provide your customers with a more personalized experience by embedding video conferencing into a mobile banking app or ATM software. Clients can easily initiate a video session with a help desk specialist to get first-hand assistance or the financial service they need, while smart queue management algorithms reduce lines and wait time.
The video-enabled self-service system ensures a safe working environment in healthcare facilities by preventing the spread of viruses outside the infectious diseases department, and enables queue-free reception of patients at the registry without the risk of cross-infection.
Take the service delivery to the ultimate level of quality and success by integrating video conferencing into your customer support app or website widget.
Hold exciting video promotions of goods and services, multiplying the conversion — visual product perception is based on the emotional component, which contributes to a faster decision-making by the buyer.
When customers are given the option of communicating with your support team via video chat, they know that their issues are going to be resolved efficiently, which definitely improves their experience and helps nurturing the relationship as well.
With the ability to record customer care sessions, you can collect and analyze first-party data to skyrocket your staff performance. Happy and satisfied customers become loyal and the loyal customers are a great asset for any business!
Virtual, augmented, and mixed reality devices powered by video conferencing technology can not only enable lifelike communication with people from the opposite corner of the globe, but also create high-tech digital space for cutting-edge business meetings, presentations, and team collaboration in the real metaverse.
Video-enabled self-service kiosks enable shopping mall visitors to call up sales assistants and receive real-time consultation on whether the product is available or how to find it, as well as to clarify the details or relevance of the service.
No matter what your use case, it only takes a few lines of code to empower your software with high-quality and feature-rich video experience.
Follow the detailed developer guide to get started in minutes
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We provide a proven toolkit with which we develop custom software solutions powered by cutting-edge video conferencing — TrueConf Kiosk and TrueConf Room.
An SDK (Software Development Kit) is a set of software tools designed for developing applications for a specific platform or framework. This toolkit assists developers in creating high-quality applications by facilitating the development process through included components such as compilers, debuggers, and sometimes a programming environment.
An SDK typically includes several key components and tools that collectively support the application development process:
• Libraries and Frameworks: An SDK usually comprises libraries and frameworks that provide ready-made solutions for common tasks and functionalities. This accelerates development and avoids writing code from scratch.
• Code Editors: An SDK might include specialized code editors or integrations with popular development environments. This helps developers write and edit code more efficiently.
• Emulators and Testing Tools: SDKs provide tools for emulating various platforms and devices, allowing developers to test their applications in a controlled environment.
Selecting an appropriate SDK depends on the target platform and the tasks faced by the developer. For example, Android app development requires the Android SDK, while iOS app development requires the iOS SDK. Additionally, there are specialized SDKs such as the Unity SDK for creating games across various platforms.
What popular SDKs exist and how are they used?
• Android SDK: This toolkit is designed for developing applications for the Android operating system. It includes everything needed to create, test, and debug applications using the Java platform.
• iOS SDK: The iOS SDK provides tools for creating applications on the iOS operating system, used in devices like iPhones and iPads. It allows developers to fully utilize Apple device capabilities.
• Unity SDK: The Unity SDK is intended for game development on platforms such as mobile devices, PCs, and consoles. It offers tools for creating interactive content and managing graphics.
An API (Application Programming Interface) is a set of rules and specifications that define how computer programs interact with each other. It includes descriptions of methods, functions, and data. APIs often include internet protocol descriptions, software frameworks, or operating system call standards.
Comparison between SDK and API, key differences:
While an SDK is a set of tools for application development, an API defines interactions between different programs. An SDK may include one or more APIs. In simpler terms, if we consider a program as a black box, the API represents the accessible "handles" that the user of the box can move around for manipulation. Software components interact with each other through APIs. Usually, these components form a hierarchy, where higher-level components use APIs of lower-level ones.
In conclusion, SDKs and APIs serve different functions in the software development process. SDKs provide tools and resources for application creation, while APIs define how different software components interact with each other.
Factors for choosing an SDK:
1. Platform Compatibility: Ensure the chosen SDK is compatible with the platform you plan to develop the application on. For example, choose the Android SDK for Android apps.
2. Documentation and Support: Look for well-documented SDKs with active communities and support forums.
3. Updates and Security: Make sure the chosen SDK is regularly updated to comply with security standards and new OS versions.
4. Flexibility and Scalability: Select an SDK that can be easily adapted and scaled according to your project's needs.
5. Cost: Consider both initial and long-term costs of using the SDK, including support and updates.
Advantages:
• Time Savings: SDKs provide ready-made solutions.
• Performance Improvement: Using reliable SDKs can enhance application performance and stability.
• Integration: SDKs facilitate integration with various platform capabilities.
• Community Support: Popular SDKs have communities where people assist with issues and questions.
Disadvantages:
• Outdated: Using outdated SDKs can lead to security and compatibility problems.
• Dependency on Third-party Providers: SDK support or updates ending can leave your app vulnerable.
• Functionality Limitations: Some SDKs might limit your application's functionality.
With technological advancements and market needs growing, SDKs will become even more versatile and powerful. We can expect the emergence of SDKs for developing applications for new devices and platforms, incorporating artificial intelligence and machine learning integration.
• Choosing an SDK. Opt for proven and actively supported SDKs based on feedback from other developers and research.
• Studying the Documentation. Carefully study the documentation of the chosen SDK to understand its features and avoid mistakes.
• Updates. Keep track of SDK updates, as they may include bug fixes and new features.
• Community. Join developer communities using the same SDK for exchanging experiences and receiving advice.
SDKs play a significant role in modern software development. Making the right choice and using an SDK appropriately can improve the development process and the quality of the end product.
Build a custom video experience with TrueConf VideoSDK!
Feel free to ask any questions you have.
