We provide our customers with high-quality software and constantly monitor its quality. If you encounter any issues while using TrueConf products and you are not able to solve them by yourself, you can contact TrueConf technical support department. Apart from the detailed issue description, our managers may ask for some additional information in the form of log files. This article describes which logs may be required to identify and eliminate the issue.

We’re thrilled to present TrueConf Group 1.1.4, the latest update of our video conferencing endpoint for meeting rooms powered by upgraded firmware. The new version brings the capability of upgrading via web interface and the ability to manage video conferencing endpoints using TrueConf MCU, a server for legacy SIP/H.323 endpoints.

Last week, TrueConf participated in Convergence India 2025, the largest technology exhibition in India.

We’re glad to release TrueConf 3.0.3, the latest update of our mobile application for Android. In this version, we have focused on improving the stability of the application by implementing many technical improvements and fixes.

We’re happy to release TrueConf Server 5.4.5, the latest update of our corporate messenger and video conferencing platform for Windows and Linux. The new version features security updates for February 2025 and a number of useful enhancements.