TrueConf System Requirements

TrueConf Products:
Video Conferencing Types of Client Applications:

TrueConf system and network requirements depend on chosen video conferencing mode and applied video quality. Video resolution and frame rate are selected automatically depending your PC CPU power, network conditions and camera capabilities. Please read below for more details.

TrueConf Products

TrueConf Server System Requirments

 Recommended configurationAdvanced configuration
CPUIntel Core i5-2320 @ 3.0 GHz
Intel Xeon E3-1220 @ 3.1 GHz		Intel Core i7-3770 @ 3.4 GHz+
Intel Xeon E5-1620 v3 @ 3.5 GHz+

50 WebRTC users

Recording a conference on server

 

100 SIP/H.323 non-transmitting connections
or
up to 1 conference with SIP/H.323 and with 3 broadcasting SIP/H.323 connections

50 WebRTC users

Recording a conference on server

RTSP/CDN Streaming

100 SIP/H.323 non-transmitting connections
or
up to 1 conference with SIP/H.323 and 8 broadcasting SIP/H.323 connections
or
up to 2 conferences with SIP/H.323 and 3 broadcasting SIP/H.323 connections
or
up to 4 conferences with SIP/H.323 and 1 broadcasting SIP/H.323 connection

Operating systemDedicated or virtual Microsoft Windows Server 2008/2012 with latest updates
RAM4 GB16 GB
Hard drive20 GB of free space
NetworkEthernet 1 Gbit/s.
Ports
  • Port 80 (specified during the installation of the server) is used by Web Manager.

    *If this port is closed, the Slide Show feature won't be available.

  • Port 4307 (may be changed in Web Manager) is used to exchange media data with client applications.
Learn more →
IPA static IP address is required for the server to work properly

TrueConf Terminal System Requirments

 
Resolutionup to 1920x1080 @ 30 fps
Operating SystemMicrosoft Windows 7 or 10
CPUIntel Core i5-4690 or higher
RAM4 GB for Windows 7 and 8 GB for Windows 10
Graphics CardCompatible with DirectX 10.0 (a minimum of 512MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors.
Network2 MB/s in both directions for 1080p
Web CameraLogitech® C920, C922, C930, BCC950, Group, PTZ Pro, ConferenceCam Connect. Microsoft® LifeCam Studio, LifeCam Cinema.
PTZ cameras: any USB3.0 UVC-compatible PTZ camera.

TrueConf Mobile System Requirments

 
For Android devicesSystem requirements on Google Play

TrueConf application supports all modern Android-based devices, including Android 6+. In case your device is not supported, you will see a corresponding notification on TrueConf application page in Google Play.

For iOS devicesSystem requirements on App Store

Requirments for TrueConf Conferencing Modes

For Video Call

 Standard
Definition (SD)		High
Quality (HQ)		Enhanced
Definition (ED)		High
Definition (HD)		FullHD (FHD)UltraHD (UHD)
Resolution320x180 @ 10, 15, 30 fps640x360 @ 15, 30 fps864x480 wide-screen 16:9 @ 30 fps1280x720 wide-screen 16:9 @ 30 fps1920x1080 @ 30 fps3840x2160 @ 30 fps
Operating SystemMicrosoft Windows 7/8/8.1/10, macOS 10.7.5+
CPU Intel Pentium 4 @ 2.0 GHz;
AMD Turion X2 @ 2.2 GHz;
AMD Athlon 64 3000+ @ 2.0 GHz 		Intel Pentium 4 @ 3.2 GHz;
Intel Pentium SU4100 @ 1.3 GHz;
Intel Core 2 Duo E6300 @ 1.86 GHz;
AMD Athlon 64 X2 3800+ @ 2.0 GHz 		Intel Core i3-2xxx, i5-2xxx @ 2.3 GHz+;
Intel Celeron Dual-Core, Intel Pentium Dual-Core, Intel Core 2 Duo @ 2.2 GHz+;
AMD Athlon 64 X2 @ 2.4 GHz+ 		Intel Core i5-4xxM, i7-6xxM 1st gen @ 2.5 GHz+;
Intel Core i5-3xxxM @ 1.8 GHz+;
Intel Core i3-2xxx, i5-2xxx @ 2.3 GHz+;
AMD Athlon II and Phenom II @ 3.0 GHz+;
Intel CPU + HD Graphics 2000 or better 		Intel Core i5-2xxx @ 3.3 GHz+;
Intel Core i7-2xxx @ 3.0 GHz+;
Intel CPU 2.2 GHz + HD Graphics 2000 or better 		Intel Core i7-6700 @ 3.4 GHz or better
RAM512 MB1 GB2 GB16 GB
Graphics Cardcompatible with DirectX 8.0 (64 MB)compatible with DirectX 9c (128 MB)compatible with DirectX 9c (256 MB)compatible with DirectX 9c (512 MB)compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel GMA X4500HD)Nvidia 960GTX or better
Network128 Kbps in both directions256 Kbps in both directions or faster512 Kbps in both directions or faster1 Mbps in both directions or faster2 Mbps in both directions or faster8 Mbps in both directions
Web CameraanyLogitech HD Pro Webcam C910Logitech HD Pro Webcam C910 Logitech c910, c920
CleverMic Video Conference HD PTZ Camera or Samcen Video Conference HD PTZ Camera S680HD + video capture card (AVerMedia Game Broadcaster HD) 		Logitech c920
CleverMic Video Conference HD PTZ Camera or Samcen Video Conference HD PTZ Camera S680HD + video capture card (AVerMedia Game Broadcaster HD) 		Web camera Logitech BRIO or PTZ cameras Panasonic AW-UE70 or Bolin 8 SERIES 4K connected via Blackmagic Intensity Pro 4K capture card.

For Multipoint Video Conference

 4 participants9 participants16 participants36 participants
Resolutionup to 1280x720 @ 15, 30 fps fps from each participant. Total up to 2560x1440.up to 1280x720 @ 15, 30 fps from each participant. Total up to 3840x2160.up to 1280x720 @ 15, 30 fps from each participant. Total up to 5120x2880.up to 1280x720 @ 15, 30 fps from each participant. Total up to 6400x3600.
Operating SystemWindows 7 SP1/8/8.1/10, macOS 10.7.5+, Ubuntu 14.04+, Debian 7.2.0+Windows 8/8.1/10, macOS 10.7.5+, Ubuntu 14.04+, Debian 7.2.0+
CPU Intel Core i5-2xxxM @ 2.3 GHz+;
Intel Core i3-3xxxM @ 1.8 GHz+;
Intel Core i3-5xx, i5-6xx 1st gen @ 2.5 GHz+;
Intel Core i3-2xxx @ 2.2 GHz+ 		Intel Core i5-3xxxM @ 2.5 GHz+;
Intel Core i5-7xx, i7-8xx 1st gen @ 2.6 GHz+;
Intel Core i5-2xxx @ 2.5 GHz+;
Intel Core i3-4xxx @ 3.0 GHz+;
AMD Athlon II and Phenom II @ 3.0 GHz+ 		Intel Core i5-2xxx, i7-2xxx @ 2.7 GHz+;
AMD FX @ 4.0 GHz+ 		Intel Core i5-3xxx, i7-3xxx @ 3.0 GHz+;
AMD FX @ 4.0 GHz+
RAM1 GB2 GB4 GB
Graphics Cardcompatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000)compatible with DirectX 10.0, 512MB (min. NVidia GT240, AMD Radeon HD 5550, Intel HD Graphics 2500)compatible with DirectX 10.0, 1GB (min. NVidia GT630, AMD Radeon HD 6570, Intel HD Graphics 3000)compatible with DirectX 10.0, 2GB (min. NVidia GT640, AMD Radeon HD 6670, Intel HD Graphics 4000)
Network out 1 MB/s
in 1 MB/s 		out 1 MB/s
in 2.5 MB/s 		out 1 MB/s
in 4 MB/s 		out 1 MB/s
in 4 MB/s
Web CameraLogitech HD Pro Webcam C920

For Virtual Meeting

 Broadcasting sideReceiving side
Resolutionup to 1280x720 @ 15, 30 fps from each broadcasted participant. Total up to 2560x1440
Operating SystemWindows 7 SP1/8/8.1/10, macOS 10.7.5+, Ubuntu 14.04+, Debian 7.2.0+
CPU Intel Core i5-2xxxM @ 2.3 GHz+;
Intel Core i3-3xxxM @ 1.8 GHz+;
Intel Core i3-5xx, i5-6xx 1st gen @ 2.5 GHz+;
Intel Core i3-2xxx @ 2.2 GHz+ 		Intel Core i3-2xxx, i5-2xxx, i7-2xxxM @ 1.5 GHz+;
Intel Core 2 Duo E7200 @ 2.53 GHz or AMD 64 X2 4800+ @ 2,5 GHz
RAM1 GB
Graphics Cardcompatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000)compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000)
Network out 1 MB/s
in 1.5 MB/s 		in 1.5 MB/s
Web CameraLogitech HD Pro Webcam C920

For WebRTC Video Conferences

 
Resolutionfrom 180p@30fps to 720p@30fps
Operating SystemMicrosoft Windows 7/8/8.1/10, macOS 10.7.5+, Android
CPU Intel Pentium 4 @ 3.2 GHz;
Intel Pentium SU4100 @ 1.3 GHz;
Intel Core 2 Duo E6300 @ 1.86 GHz;
AMD Athlon 64 X2 3800+ @ 2.0 GHz
RAM1 GB
Graphics Cardcompatible with DirectX 9c (256 MB)
Network from 128 to 640 Kbps inbound channel
from 128 to 640 Kbps upstream channel
Compatible BrowsersFirefox, Chrome, Chrome Mobile and other Chromium-based browsers
Web Cameraany
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