TrueConf Products System Requirements
TrueConf system and network requirements depend on chosen video conferencing mode and applied video quality. Video resolution and frame rate are selected automatically depending your PC CPU power, network conditions and camera capabilities. Please read below for more details.
TrueConf Products
TrueConf Server
Basic configuration | Recommended configuration | |||
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CPU | Intel Core i3-8100 @ 3.6GHz Intel Core i5-7400 @ 3.0GHz Intel Xeon E3-1270 v5 @ 3.60GHz or any other CPU with at least 4 logical cores and PassMark® CPU mark 7000+ | Intel Core i7-8700 @ 3.2GHz AMD Ryzen 7 2700 @ 3.2GHz Intel Core i7-7700K @ 4.2GHz Intel Xeon E5-1680 v4 @ 3.40GHz Intel Xeon E5-2667 v4 @ 3.20GHz or any other CPU with at least 8 logical cores and PassMark® CPU mark 12000+ | ||
Typical configurations capabilities |
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Other examples of typical configurations → | ||||
GPU-based hardware acceleration | With NVIDIA Quadro P2000 (or a comparable graphics card), you can add 20 individual layouts for SIP/H.323 participants without changing other hardware. | |||
Operating system | Dedicated or virtual Microsoft Windows Server 2012/2016/2019 (including Core editions) with the latest updates installed. Beta version for Debian is now available. | |||
RAM | 8 GB | 16 GB | ||
Hard drive | 20 GB of free space | |||
Network | Ethernet 1 Gbit/s. | |||
Ports |
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IP | A static IP address is required for the server to work properly | |||
Supported hypervisors | We recommend using Microsoft® Hyper-V, VMware Workstation or ESXi. TrueConf Server is also compatible with Xen, KVM and Oracle VM VirtualBox Hypervisors. |
TrueConf MCU
Basic configuration | Recommended configuration | |
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CPU | Intel Xeon E5-2620 v3 (2,4 GHz) or better | Intel Xeon D-1541 (2,1 GHz) AMD Ryzen 7 2700X (3,7 GHz) Intel Xeon E5-2640 v4 (2,4 GHz) |
The number of active participants without customized layouts | 25 | |
Maximum number of custom video layouts | 6 | 15 |
Operating system | Dedicated or virtual Debian 9.8. | |
Supported hypervisors | Oracle VM VirtualBox, VMware ESXi, KVM. | |
Network | 1 Mbit/s in both directions for 720p@30fps. | 2 Mbit/s in both directions for 1080p@60fps. If a virtual machine or server is used, Ethernet 1 Gbit/s is recommended. |
Hard drive | At least 16 GB of free space | |
RAM | At least 8 GB, DDR4 is preferred |
TrueConf Tracker
Operating system | Windows 7/8/8.1/10. |
Required equipment | Phoenix Audio Condor microphone array with DSP firmware version 1.7 or newer. How to update DSP firmware → |
Camera | Any VISCA or UVC-compatible PTZ camera. |
TrueConf Weathervane
Operating system | Windows 7/8/8.1/10 |
Compatible software | TrueConf Room. |
Compatible discussion systems | BKR (WCS-20M), Sennheiser (ADN CU1), Beyerdynamic (Quinta, Orbis lines), Shure (DDS 5900), Bosch (CCS-1000, DICENTIS). |
Compatible PTZ cameras | Any VISCA or UVC-compatible PTZ camera. |
Disk space | 30 MB. |
TrueConf Kiosk
Operating System | Microsoft Windows 7/8/8.1/10 |
CPU | Intel Core i5-6400 or better |
RAM | 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10 |
Graphics Card | Compatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors. |
Network | 2 Mbit/s in both directions for 1080p |
Camera | List of recommended cameras |
Requirements for Applications and Endpoints
TrueConf for Windows/macOS/Linux
Windows | macOS | Linux | |
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Operating System | 7, 8, 8.1 or 10 | macOS 10.12+ | List of compatible OSs → |
CPU
RAM Graphics Card Network |
According to your video conferencing mode and connection quality.
Video conferencing modes |
TrueConf for smart TVs
Media player | NVIDIA® SHIELD TV. NVIDIA® SHIELD TV 2019 NVIDIA® SHIELD TV PRO 2019 Xiaomi Mi Box 4 Xiaomi Mi Box S |
Compatible cameras | Logitech C920, C922, C930, PTZ Pro 2. |
Audio pickup | Via microphone built-in into remote controller. |
Audio playback | Via HDMI output and TV speakers. From the built-in mic of a USB camera or from any USB speakerphone. |
How to obtain? | Install from Google Play. |
TrueConf for Mobile
For Android devices | System requirements on Google Play. |
For iOS/iPadOS/watchOS devices | System requirements on App Store. |
For WebRTC Video Conferences
Resolution | Up to 1080p@30fps | |
Network |
from 128 to 640 kbit/s inbound channel from 128 to 640 kbit/s upstream channel | |
Compatible Browsers | For PC:
For Android devices:
For iOS devices:
It is highly recommended to use the latest stable browser versions. | |
Camera | List of recommended cameras |
TrueConf Room
Resolution | up to 3840x2160 @ 30 fps in video conferences and point-to-point video calls |
Operating System | Microsoft Windows 7/8/8.1/10 |
CPU | Intel Core i5-4690 or better for 1080p video conferences. To see system requirements for 4K video conferences, follow this link. |
RAM | 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10 |
Graphics Card | Compatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors. |
Network | 2 Mbit/s in both directions for 1080p |
Camera | List of recommended cameras |
Endpoints Requirements for Conferencing Modes
For Video Call
Standard Definition (SD) | High Quality (HQ) | Enhanced Definition (ED) | High Definition (HD) | HD (at 60 fps) or FullHD | UltraHD (4K) Follow our guide → | |
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Resolution | 320x180 @ 10, 15, 30 fps | 640x360 @ 15, 30 fps | 864x480 @ 30 fps | 1280x720 @ 30 fps | 1920x1080 @30 fps, 1280x720 @ 60 fps | 3840x2160 @ 30 fps |
Operating System | Microsoft Windows 7/8/8.1/10, macOS 10.12+, Linux | Microsoft Windows 10 | ||||
Client applications | Resolutions are supported in all client applications | 7.2+ | ||||
CPU |
AMD Athlon 64 3000+ @ 2.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Celeron 3xxxU @ 1.5 GHz; AMD Ryzen 3 2хххU @ 2.5 GHz |
AMD Athlon 64 X2 3800+ @ 2.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Celeron 3xxxU @ 1.7 GHz; AMD Ryzen 3 2хххU @ 2.5 GHz |
Intel Core i3-3xxM, i5-4xx 1st generation @ 2.1 GHz; AMD Athlon 64 X2 @ 2.4 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxY @ 1.5 GHz; AMD Ryzen 3 2хххU @ 2.5 GHz |
Intel Core i5-4xxM @ 2.4 GHz; Intel Core i5-3xxxM @ 1.8 GHz; Intel Core i5-2xxx @ 2.3 GHz; AMD Athlon II и Phenom II @ 3.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxU @ 2.1 GHz; AMD Ryzen 3 2хххU @ 2.5 GHz |
Intel Core i7-2xxx @ 3.0 GHz; Intel Pentium G4xxx @ 2.9 GHz; Intel Core i5-7xxxU @ 2.6 GHz; AMD Ryzen 3 1ххх @ 3.1 GHz | Intel NUC8i7 with a built-in AMD video card required on both sides (or any other PC with Intel Core i5-8600/i5-9500 or better) |
RAM | 512 MB | 1 GB | 2 GB | at least 8 GB of dual-channel DDR4 | ||
Graphics Card | compatible with DirectX 8.0 (64 MB) | compatible with DirectX 9c (128 MB) | compatible with DirectX 9c (256 MB) | compatible with DirectX 9c (512 MB) | compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel GMA X4500HD) | NVIDIA GeForce GTX 1050 or better |
Network | 128 kbit/s in both directions | 256 kbit/s in both directions or faster | 512 kbit/s in both directions or faster | 1 Mbit/s in both directions or faster | 2 Mbit/s in both directions or faster | 8 Mbit/s in both directions |
Camera | any | Recommended web cameras | Recommended 4K cameras |
For Group Video Conferences
Number of speakers displayed in video layout | For 4 speakers | For 9 speakers | For 16 speakers | For 36 speakers |
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Resolution | up to 720p from each participant. Total up to 2560x1440. | up to 720p from each participant. Total up to 3840x2160. | up to 720p from each participant. Total up to 5120x2880. | up to 720p from each participant. Total up to 6400x3600. |
Operating System | Windows 7 SP1/8/8.1/10, macOS 10.12+, Ubuntu 14.04+, Debian 7.2.0+ | Windows 8/8.1/10, macOS 10.12+, Ubuntu 14.04+, Debian 7.2.0+ | ||
CPU |
Intel Core i5-2xxxM @ 2.3 GHz; Intel Core i3-3xxxM @ 1.8 GHz; Intel Core i3-5xx, i5-6xx 1st generation @ 2.5 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxU @ 2.1 GHz; AMD Ryzen 3 2хххU @ 2.5 GHz |
Intel Core i5-3xxxM @ 2.5 GHz; Intel Core i5-7xx, i7-8xx 1st generation @ 2.6 GHz; Intel Core i3-4xxx @ 3.0 GHz; Intel Pentium G5xxx @ 3.1 GHz; Intel Core i3-7xxxU @ 2.6 GHz; AMD Athlon 2xxGE @ 3.2 GHz |
Intel Core i5-2xxx, i7-2xxx @ 2.7 GHz; AMD FX @ 4.0 GHz; Intel Core i3-7xxx @ 3.9 GHz; Intel Core i5-7xxxU @ 2.6 GHz; AMD Ryzen 3 1ххх @ 3.1 GHz |
Intel Core i5-3xxx, i7-3xxx @ 3.0 GHz; AMD FX @ 4.0 GHz; Intel Core i5-7xxx @ 3.0 GHz; Intel Core i3-8xxx @ 3.6 GHz; AMD Ryzen 5 2хххU @ 2.0 GHz |
RAM | 1 GB | 2 GB | 4 GB | |
Graphics Card | compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000) | compatible with DirectX 10.0, 512MB (min. NVidia GT240, AMD Radeon HD 5550, Intel HD Graphics 2500) | compatible with DirectX 10.0, 1GB (min. NVidia GT630, AMD Radeon HD 6570, Intel HD Graphics 3000) | compatible with DirectX 10.0, 2GB (min. NVidia GT640, AMD Radeon HD 6670, Intel HD Graphics 4000) |
Network |
Out 1 Mbit/s In 1 Mbit/s |
Out 1 Mbit/s In 2.5 Mbit/s |
Out 1 Mbit/s In 4 Mbit/s |
Out 1 Mbit/s In 4 Mbit/s |
Camera | List of recommended cameras |