TrueConf Products System Requirements
TrueConf system and network requirements depend on chosen video conferencing mode and applied video quality. Video resolution and frame rate are selected automatically depending your PC CPU power, network conditions and camera capabilities. Please read below for more details.
TrueConf Products
TrueConf Server
Basic configuration | Recommended configuration | |||
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CPU | Intel Core i3-8100 @ 3.6GHz Intel Core i5-7400 @ 3.0GHz Intel Xeon E-2234 @ 3.6GHz Intel Xeon W-2223 @ 3.6GHz or any other CPU with at least 4 logical cores and PassMark® CPU mark 7000+ | Intel Core i7-10700 @ 2.9GHz AMD Ryzen 7 2700 @ 3.2GHz Intel Xeon E-2288G @ 3.7GHz Intel Xeon W-2245 @ 3.9GHz or any other CPU with at least 16 logical cores and PassMark® CPU mark 14000+ | ||
Typical configurations capabilities |
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Other examples of typical configurations → | ||||
GPU-based hardware acceleration | With NVIDIA Quadro P2000 (or a comparable graphics card), you can add 20 individual layouts for SIP/H.323 participants without changing other hardware. | |||
Operating system | Dedicated or virtual 64-bit operating system:
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RAM | 16 GB | 32 GB+ | ||
Hard drive | 20 GB of free space | |||
Network | Ethernet 1 Gbit/s. | |||
Ports |
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IP | A static IP address is required for the server to work properly | |||
Supported hypervisors | We recommend using Microsoft® Hyper-V, VMware Workstation or ESXi. TrueConf Server is also compatible with Xen, KVM and Oracle VM VirtualBox Hypervisors. |
TrueConf MCU
Basic configuration | Recommended configuration | |
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CPU | Intel(R) Xeon(R) Silver 4210 CPU @ 2.20GHz | Intel(R) Xeon(R) Gold 6230 CPU @ 2.10GHz |
CPU sockets | 1 | 2 |
RAM (DDR4) | 32 GB | 64 GB or more |
Effective RAM speed | 2400 MHz | 2933 MHz or higher |
Peak memory bandwidth | 19200 Mbps | 23464 Mbps or more |
Disk space | 512 GB (SSD is preferred) | 512 GB or more (SSD is preferred) |
Network | 1 Mbit/s in both directions for 720p@30fps. | 2 Mbit/s in both directions for 1080p@60fps. If a virtual machine or server is used, Ethernet 1 Gbit/s is recommended. |
Ports | The list of ports that need to be opened for correct operation of TrueConf MCU → | |
Operating system | Dedicated or virtual Debian 10/11 (64-bit). | |
Supported hypervisors | Oracle VM VirtualBox, VMware ESXi, KVM, Microsoft® Hyper-V, Xen | |
Maximum number of participants displayed in the layout for standard and preferred configurations* | ||
A general layout (1080p) used for all participants | 30 | 64 |
Individual layouts (1080p) used for all participants | 6 | 15 |
Individual layouts (720p) used for all participants | 12 | 30 |
*Testing conducted with H.264 codec used for all participants. |
TrueConf Kiosk
Operating System | Microsoft Windows 7 SP1 or newer |
CPU | Intel Core i5-6400 or better |
RAM | 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10 |
Graphics Card | Compatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors. |
Network | 2 Mbit/s in both directions for 1080p |
Camera | List of recommended cameras |
Requirements for Applications and Endpoints
TrueConf for Windows/macOS/Linux
Windows | macOS | Linux | |
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Operating System | 7 SP1 or newer | macOS 10.15+ | List of compatible OSs → |
CPU
RAM Graphics Card Network |
According to your video conferencing mode and connection quality.
Video conferencing modes | ||
Compatible VDI (virtual desktop infrastructure) platforms | Citrix VDI, VMware Horizon |
TrueConf for smart TVs
Media player | NVIDIA SHIELD TV NVIDIA SHIELD TV PRO 2019 Xiaomi Mi Box 4 Xiaomi Mi Box S |
Compatible cameras | Logitech C920, C922, C930, B525 |
Audio pickup | Via microphone built-in into remote controller. |
Audio playback | Via HDMI output and TV speakers. From the built-in mic of a USB camera or from any USB speakerphone. |
How to obtain? | Install from Google Play. |
TrueConf for Mobile
For Android devices | System requirements on Google Play. |
For iOS/iPadOS/watchOS devices | System requirements on App Store. |
Browser (WebRTC) client app for TrueConf Server
Resolution | Up to 1080p@30fps | |
Network |
from 128 to 640 kbit/s inbound channel from 128 to 640 kbit/s upstream channel | |
Compatible Browsers | For PC:
For Android devices:
For iOS devices:
It is highly recommended to use the latest stable browser versions. | |
Camera | List of recommended cameras |
TrueConf Room
Resolution | up to 3840x2160 @ 15 fps in video conferences, up to 3840x2160 @ 30 fps in point-to-point video calls |
Operating System |
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CPU | Intel Core i5-4690 or better for 1080p video conferences. To see system requirements for 4K video conferences, follow this link. |
RAM | 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10 |
Graphics Card | Compatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors. |
Network | 2 Mbit/s in both directions for 1080p |
Camera | List of recommended cameras |
Endpoints Requirements for Conferencing Modes
For Video Call
Standard Definition (SD) | High Quality (HQ) | Enhanced Definition (ED) | High Definition (HD) | HD (at 60 fps) or FullHD | UltraHD (4K) Follow our guide → | |
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Resolution | 320x180 @ 10, 15, 30 fps | 640x360 @ 15, 30 fps | 864x480 @ 30 fps | 1280x720 @ 30 fps | 1920x1080 @30 fps, 1280x720 @ 60 fps | 3840x2160 @ 30 fps |
Operating System | Microsoft Windows 7 SP1 or newer, macOS 10.13+, Linux (list of compatible OSs →) | |||||
Client applications | Resolutions are supported in all client applications | 7.2+ | ||||
CPU |
AMD Athlon 64 3000+ @ 2.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Celeron 3xxxU @ 1.5 GHz; AMD Ryzen 3 2xxxU @ 2.5 GHz |
AMD Athlon 64 X2 3800+ @ 2.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Celeron 3xxxU @ 1.7 GHz; AMD Ryzen 3 2xxxU @ 2.5 GHz |
Intel Core i3-3xxM, i5-4xx 1st generation @ 2.1 GHz; AMD Athlon 64 X2 @ 2.4 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxY @ 1.5 GHz; AMD Ryzen 3 2xxxU @ 2.5 GHz |
Intel Core i5-4xxM @ 2.4 GHz; Intel Core i5-3xxxM @ 1.8 GHz; Intel Core i5-2xxx @ 2.3 GHz; AMD Athlon II and Phenom II @ 3.0 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxU @ 2.1 GHz; AMD Ryzen 3 2xxxU @ 2.5 GHz |
Intel Core i7-2xxx @ 3.0 GHz; Intel Pentium G4xxx @ 2.9 GHz; Intel Core i5-7xxxU @ 2.6 GHz; AMD Ryzen 3 1xxx @ 3.1 GHz |
Requirements for both sides:)
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RAM | 1 GB | 2 GB | at least 8 GB of dual-channel DDR4 | |||
Graphics Card | compatible with DirectX 8.0 (64 MB) | compatible with DirectX 9c (128 MB) | compatible with DirectX 9c (256 MB) | compatible with DirectX 9c (512 MB) | compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel GMA X4500HD) |
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Network | 128 kbit/s in both directions | 256 kbit/s in both directions or faster | 512 kbit/s in both directions or faster | 1 Mbit/s in both directions or faster | 2 Mbit/s in both directions or faster | 8 Mbit/s in both directions |
Camera | any | Recommended web cameras | Recommended 4K cameras |
For Group Video Conferences
Number of speakers displayed in video layout | For 4 speakers | For 9 speakers | For 16 speakers | For 36 speakers |
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Resolution | up to 720p from each participant. Total up to 2560x1440. | up to 720p from each participant. Total up to 3840x2160. | up to 720p from each participant. Total up to 5120x2880. | up to 720p from each participant. Total up to 7680x4320 (Ultra HD 8K). |
Operating System | Microsoft Windows 7 SP1 or newer, macOS 10.13+, Linux (list of compatible OSs →) | |||
CPU |
Intel Core i5-2xxxM @ 2.3 GHz; Intel Core i3-3xxxM @ 1.8 GHz; Intel Core i3-5xx, i5-6xx 1st generation @ 2.5 GHz; Intel Celeron G3xxx @ 2.7 GHz; Intel Pentium 4xxxU @ 2.1 GHz; AMD Ryzen 3 2xxxU @ 2.5 GHz |
Intel Core i5-3xxxM @ 2.5 GHz; Intel Core i5-7xx, i7-8xx 1st generation @ 2.6 GHz; Intel Core i3-4xxx @ 3.0 GHz; Intel Pentium G5xxx @ 3.1 GHz; Intel Core i3-7xxxU @ 2.6 GHz; AMD Athlon 2xxGE @ 3.2 GHz |
Intel Core i5-2xxx, i7-2xxx @ 2.7 GHz; AMD FX @ 4.0 GHz; Intel Core i3-7xxx @ 3.9 GHz; Intel Core i5-7xxxU @ 2.6 GHz; AMD Ryzen 3 1xxx @ 3.1 GHz |
Intel Core i7-3xxx @ 3.0 GHz; Intel Core i5-7xxx @ 3.0 GHz; Intel Core i3-8xxx @ 3.6 GHz; AMD Ryzen 5 2xxxU @ 2.0 GHz |
RAM | 1 GB | 2 GB | 4 GB | |
Graphics Card | compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000) | compatible with DirectX 10.0, 512MB (min. NVidia GT240, AMD Radeon HD 5550, Intel HD Graphics 2500) | compatible with DirectX 10.0, 1GB (min. NVidia GT630, AMD Radeon HD 6570, Intel HD Graphics 3000) | compatible with DirectX 10.0, 2GB (min. NVidia GT640, AMD Radeon HD 6670, Intel HD Graphics 4000) |
Network |
Out 1 Mbit/s In 1 Mbit/s |
Out 1 Mbit/s In 2.5 Mbit/s |
Out 1 Mbit/s In 4 Mbit/s |
Out 1 Mbit/s In 4 Mbit/s |
Camera | List of recommended cameras |