TrueConf Products System Requirements

Server-side solutions:
Endpoints & applications:
System requirements for applications
depending on communication mode:

TrueConf system and network requirements depend on chosen video conferencing mode and applied video quality. Video resolution and frame rate are selected automatically depending your PC CPU power, network conditions and camera capabilities. Please read below for more details.


TrueConf Products

TrueConf Server

 Basic configurationRecommended configuration
CPU Intel Core i3-8100 @ 3.6GHz
Intel Core i5-7400 @ 3.0GHz
Intel Xeon E-2234 @ 3.6GHz
Intel Xeon W-2223 @ 3.6GHz

or any other CPU with at least 4 logical cores and PassMark® CPU mark 7000+		Intel Core i7-10700 @ 2.9GHz
AMD Ryzen 7 2700 @ 3.2GHz
Intel Xeon E-2288G @ 3.7GHz
Intel Xeon W-2245 @ 3.9GHz

or any other CPU with at least 16 logical cores and PassMark® CPU mark 14000+
Typical configurations capabilities
  • Up to 200 online users connected via TrueConf client apps.
  • Recording or streaming of one video conference of any type..
  • Plus
  • Up to 1,000 online users connected via TrueConf client apps.
  • Recording or streaming of one video conference of any type.
  • Plus
  • 1 all-on-screen conference for up to 36 participants connected via TrueConf client apps
  • or
  • Up to 6 smart meetings or moderated role-based conferences for up to 20 participants connected via TrueConf client apps, including 4 speakers on the podium
  • or
  • 1 smart meetings or moderated role-based conference for up to 240 participants (60 WebRTC connections and 180 client app users) with 5 speakers on the podium (2 WebRTC participants and 3 client app users)
  • or
  • Up to 25 WebRTC participants on screen in conferences of any type
  • or
  • Up to 10 SIP/H.323 endpoints on screen in a conference of any type
  • Up to 3 all-on-screen conferences for up to 36 participants connected via TrueConf client apps
  • or
  • Up to 15 smart meetings or moderated role-based conferences for up to 20 participants connected via TrueConf client apps, including 4 speakers on the podium
  • or
  • Up to 2 smart meetings or moderated role-based conferences for up to 240 participants (60 WebRTC connections + 180 client app users) with 5 speakers on the podium (2 WebRTC participants and 3 client app users)
  • or
  • Up to 36 WebRTC participants on screen in conferences of any type
  • or
  • Up to 20 SIP/H.323 endpoints on screen in a conference of any type
Other examples of typical configurations →
GPU-based hardware accelerationWith NVIDIA Quadro P2000 (or a comparable graphics card), you can add 20 individual layouts for SIP/H.323 participants without changing other hardware.
Operating system

Dedicated or virtual 64-bit operating system:

  • Microsoft Windows Server 2012/2016/2019/2022 (including Core editions) with the latest updates installed
  • Debian 11 / 12
  • CentOS Stream 9

We do not recommend using vCPU overcommitment when deploying TrueConf Server on a VM (i.e., the number of vCPUs should not exceed the number of CPU threads on the host machine). To learn more about the recommendations for a VM, read this article.

As part of configuration and setup services, we can deploy TrueConf Server on some enterprise OS distributions that are not officially supported, such as Oracle Linux, Red Hat Enterprise Linux, Rocky Linux, etc. For more details, contact us in any convenient way.

RAM16 GB32 GB+
When installing memory modules, follow the motherboard manufacturer’s guidelines on how to maximize performance (such recommendations are usually provided for server hardware). Otherwise, as a general rule, we recommend using all memory channels available on the motherboard, in other words, you need to install at least one RAM stick for each channel.
Hard driveHDD with at least 20 GB of free spaceSSD, its free space should be estimated in this way: 20 GB for initial setup, from 10 to 100 GB per year for the database, and additional space for files and recordings
NetworkEthernet 1 Gbit/s.
Ports
  • Port 443 (can be changed in the control panel) is the default HTTPS port for transmitting service information between the server, client applications and browsers.

    If this port is closed, the following TrueConf client application features won't be available: meeting scheduler, slideshow and real-time meeting manager.

  • Port 4307 (may be changed in TrueConf Web Manager) is used to exchange media data with client applications.
Learn more →
IPA static IP address is required for the server to work properly
Supported hypervisorsWe recommend using Microsoft® Hyper-V, VMware Workstation or ESXi. TrueConf Server is also compatible with Xen, KVM and Oracle VM VirtualBox Hypervisors.

TrueConf MCU

 Basic configurationRecommended configuration
CPUIntel(R) Xeon(R) Silver 4210 CPU @ 2.20GHzIntel(R) Xeon(R) Gold 6230 CPU @ 2.10GHz
CPU sockets12
RAM

32 GB

We recommend using all memory channels available on the motherboard, in other words, at least one RAM card should be installed for each channel.

64 GB or more

We recommend using all memory channels available on the motherboard, in other words, at least one RAM card should be installed for each channel.

Effective RAM speed2400 MHz2933 MHz or higher
Peak memory bandwidth19200 Mbps23464 Mbps or more
Disk space512 GB (SSD is preferred)512 GB or more (SSD is preferred)
Network1 Mbit/s in both directions for 720p@30fps.2 Mbit/s in both directions for 1080p@60fps.
If a virtual machine or server is used, Ethernet 1 Gbit/s is recommended.
PortsThe list of ports that need to be opened for correct operation of TrueConf MCU →
Operating system Dedicated or virtual Debian 10/11 (64-bit).
Supported hypervisors Oracle VM VirtualBox, VMware ESXi, KVM, Microsoft® Hyper-V, Xen
Maximum number of participants displayed in the layout for standard and preferred configurations*
A general layout (1080p) used for all participants3064
Individual layouts (1080p) used for all participants615
Individual layouts (720p) used for all participants 1230
*Testing conducted with H.264 codec used for all participants.

TrueConf AI Server

 Basic configurationRecommended configuration
Operating systemDebian 11. Thanks to the use of Docker and general scripting solutions, this software can be built for any Linux-based distribution at a customer’s request
CPUIntel(R) Core(TM) i5-11400 (6 cores) or equal
Graphics card (GPU)—NVIDIA 3060 12 GB or better
RAMAt least 16 GB (32 GB is recommended)
Built-in storageSSD, at least 512 GB, the size generally depends on how long data has to be stored
The average time it takes to transcribe the audio of a conference that lasts for 60 min20 min5 min

TrueConf Kiosk

 
Operating SystemMicrosoft Windows 7 SP1 or newer
CPU Intel Core i5-6400 or better
RAM 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10
Graphics CardCompatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors.
Network 2 Mbit/s in both directions for 1080p
CameraList of recommended cameras

Requirements for Applications and Endpoints

TrueConf for Windows/macOS/Linux

WindowsmacOSLinux
Operating System7 SP1 or newermacOS 10.15+ List of compatible OSs →
CPU
RAM
Graphics Card
Network 		According to your video conferencing mode and connection quality.
Video conferencing modes
Compatible VDI (virtual desktop infrastructure) platformsCitrix VDI, VMware Horizon

TrueConf for smart TVs

Media playerNVIDIA SHIELD TV
NVIDIA SHIELD TV PRO 2019
Xiaomi Mi Box 4
Xiaomi Mi Box S
Compatible camerasLogitech C920, C922, C930, B525
Audio pickupVia microphone built-in into remote controller.
Audio playbackVia HDMI output and TV speakers. From the built-in mic of a USB camera or from any USB speakerphone.
How to obtain? Install from Google Play.

TrueConf for Mobile

 
For Android devices System requirements on Google Play.
For iOS/iPadOS/watchOS devices System requirements on App Store.

Browser (WebRTC) client app for TrueConf Server

 
ResolutionUp to 1080p@30fps
Network from 128 to 640 kbit/s inbound channel
from 128 to 640 kbit/s upstream channel
Compatible Browsers
  • Google Chrome 107+ and other Chromium-based browsers
  • Mozilla Firefox 107+
  • Opera 94+
  • Safari 16.4+
  • Microsoft Edge 108+
  • Samsung Browser 20+ (for Android devices)

It is highly recommended to use the latest stable browser versions.

CameraList of recommended cameras

TrueConf Room

 
Operating System
  • Microsoft Windows 7 SP1 or newer
  • Debian 11 / 12
  • Ubuntu 20.04 / 22.04 / 24.04
CPU
RAM
Graphics Card
Network 		The hardware and network requirements are the same as for TrueConf client applications, according to the selected communication mode and connection quality.
Group conference modes
CameraList of recommended cameras

Endpoints Requirements for Conferencing Modes

For Video Call

 Standard
Definition (SD)		High
Quality (HQ)		Enhanced
Definition (ED)		High
Definition (HD)		HD (at 60 fps) or FullHDUltraHD (4K)
Follow our guide →
Resolution320x180 @ 10, 15, 30 fps640x360 @ 15, 30 fps864x480 @ 30 fps1280x720 @ 30 fps1920x1080 @30 fps, 1280x720 @ 60 fps3840x2160 @ 30 fps
Operating SystemMicrosoft Windows 7 SP1 or newer, macOS 10.13+, Linux (list of compatible OSs →)
Client applicationsResolutions are supported in all client applications 7.2+
CPU AMD Athlon 64 3000+ @ 2.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Celeron 3xxxU @ 1.5 GHz;

AMD Ryzen 3 2xxxU @ 2.5 GHz 		AMD Athlon 64 X2 3800+ @ 2.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Celeron 3xxxU @ 1.7 GHz;

AMD Ryzen 3 2xxxU @ 2.5 GHz 		Intel Core i3-3xxM, i5-4xx 1st generation @ 2.1 GHz;

AMD Athlon 64 X2 @ 2.4 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxY @ 1.5 GHz;

AMD Ryzen 3 2xxxU @ 2.5 GHz 		Intel Core i5-4xxM @ 2.4 GHz;

Intel Core i5-3xxxM @ 1.8 GHz;

Intel Core i5-2xxx @ 2.3 GHz;

AMD Athlon II and Phenom II @ 3.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxU @ 2.1 GHz;

AMD Ryzen 3 2xxxU @ 2.5 GHz 		Intel Core i7-2xxx @ 3.0 GHz;

Intel Pentium G4xxx @ 2.9 GHz;

Intel Core i5-7xxxU @ 2.6 GHz;

AMD Ryzen 3 1xxx @ 3.1 GHz 		Requirements for both sides:)
  • CPU with the base frequency of at least 2.5 GHz and 8 threads, no lower than 8th generation for Intel (e.g., Intel Core i5-8600/AMD Ryzen 5 2500X or above)
or
  • Intel NUC8i7 PC with the integrated AMD graphics card
or
  • Apple MacBook / Mac / iMac with M1 CPU or newer
RAM 1 GB2 GBat least 8 GB of dual-channel DDR4
Graphics Cardcompatible with DirectX 8.0 (64 MB)compatible with DirectX 9c (128 MB)compatible with DirectX 9c (256 MB)compatible with DirectX 9c (512 MB)compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel GMA X4500HD)
  • Discrete graphics card comparable to NVIDIA GeForce GTX 1050 or better
or
  • AMD graphics card integrated in Intel NUC8i7
or
  • Integrated video core in Apple M1 CPU or newer
Network128 kbit/s in both directions256 kbit/s in both directions or faster512 kbit/s in both directions or faster1 Mbit/s in both directions or faster2 Mbit/s in both directions or faster8 Mbit/s in both directions
CameraanyRecommended
4K cameras

For Group Video Conferences

Number of speakers displayed in video layoutFor 4 speakersFor 9 speakersFor 16 speakersFor 36 speakers
Resolutionup to 720p from each participant. Total up to 2560x1440. up to 720p from each participant. Total up to 3840x2160. up to 720p from each participant. Total up to 5120x2880. up to 720p from each participant. Total up to 7680x4320 (Ultra HD 8K).
Operating SystemMicrosoft Windows 7 SP1 or newer, macOS 10.13+, Linux (list of compatible OSs →)
CPU Intel Core i5-2xxxM @ 2.3 GHz;

Intel Core i3-3xxxM @ 1.8 GHz;

Intel Core i3-5xx, i5-6xx 1st generation @ 2.5 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxU @ 2.1 GHz;

AMD Ryzen 3 2xxxU @ 2.5 GHz 		Intel Core i5-3xxxM @ 2.5 GHz;

Intel Core i5-7xx, i7-8xx 1st generation @ 2.6 GHz;

Intel Core i3-4xxx @ 3.0 GHz;

Intel Pentium G5xxx @ 3.1 GHz;

Intel Core i3-7xxxU @ 2.6 GHz;

AMD Athlon 2xxGE @ 3.2 GHz 		Intel Core i5-2xxx, i7-2xxx @ 2.7 GHz;

AMD FX @ 4.0 GHz;

Intel Core i3-7xxx @ 3.9 GHz;

Intel Core i5-7xxxU @ 2.6 GHz;

AMD Ryzen 3 1xxx @ 3.1 GHz 		Intel Core i7-3xxx @ 3.0 GHz;

Intel Core i5-7xxx @ 3.0 GHz;

Intel Core i3-8xxx @ 3.6 GHz;

AMD Ryzen 5 2xxxU @ 2.0 GHz
RAM 1 GB2 GB4 GB
Graphics Cardcompatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000) compatible with DirectX 10.0, 512MB (min. NVidia GT240, AMD Radeon HD 5550, Intel HD Graphics 2500) compatible with DirectX 10.0, 1GB (min. NVidia GT630, AMD Radeon HD 6570, Intel HD Graphics 3000) compatible with DirectX 10.0, 2GB (min. NVidia GT640, AMD Radeon HD 6670, Intel HD Graphics 4000)
Network Out 1 Mbit/s
In 1 Mbit/s 		Out 1 Mbit/s
In 2.5 Mbit/s 		Out 1 Mbit/s
In 4 Mbit/s 		Out 1 Mbit/s
In 4 Mbit/s
CameraList of recommended cameras
» »