TrueConf Products System Requirements

Video Conferencing Modes:

TrueConf system and network requirements depend on chosen video conferencing mode and applied video quality. Video resolution and frame rate are selected automatically depending your PC CPU power, network conditions and camera capabilities. Please read below for more details.

 

TrueConf Products

TrueConf Server

 Basic configurationRecommended configuration
CPU Intel Core i3-8100 @ 3.6GHz
Intel Core i5-7400 @ 3.0GHz
Intel Xeon E3-1270 v5 @ 3.60GHz



or any other CPU with at least 4 logical cores and PassMark® CPU mark 7000+
Intel Core i7-8700 @ 3.2GHz
AMD Ryzen 7 2700 @ 3.2GHz
Intel Core i7-7700K @ 4.2GHz
Intel Xeon E5-1680 v4 @ 3.40GHz
Intel Xeon E5-2667 v4 @ 3.20GHz

or any other CPU with at least 4 logical cores and PassMark® CPU mark 12000+
Typical configurations capabilities
  • Up to 1,000 online users connected via TrueConf client applications.
  • Recording or streaming of one conference of any type.
  • Plus
  • Up to 200 participants in conferences of any type, connected via TrueConf applications.
  • or
  • Up to 100 WebRTC participants in role-based conferences.
  • or
  • Up to 25 WebRTC participants on screen in conferences of any type.
  • or
  • Up to 100 SIP/H.323 endpoints in role-based conferences.
  • or
  • Up to 10 SIP/H.323 endpoints on screen in conferences of any type.
  • Up to 400 participants in conferences of any type, connected via TrueConf applications.
  • or
  • Up to 200 WebRTC participants in role-based conferences.
  • or
  • Up to 36 WebRTC participants on screen in conferences of any type.
  • or
  • Up to 100 SIP/H.323 endpoints in role-based conferences.
  • or
  • Up to 20 SIP/H.323 endpoints on screen in conferences of any type.
Other examples of typical configurations →
Operating systemDedicated or virtual Microsoft Windows Server 2008/2012/2016/2019 with latest updates
RAM 8 GB16 GB
Hard drive20 GB of free space
NetworkEthernet 1 Gbit/s.
Ports
  • Port 80 (specified during the installation of the server) is used by TrueConf Web Manager.

    *If this port is closed, the Slide Show feature won't be available.

  • Port 4307 (may be changed in TrueConf Web Manager) is used to exchange media data with client applications.
IPA static IP address is required for the server to work properly
Supported hypervisorsMicrosoft® Hyper-V, Xen, KVM, Oracle VM VirtualBox, VMware Workstation and ESXi.

TrueConf MCU

 Basic configurationRecommended configuration
CPU Intel Xeon D-1541 (2,1 GHz)
AMD Ryzen 7 2700X (3,7 GHz)
Intel Xeon E5-2640 v4 (2,4 GHz)
Intel Xeon E5-2620 v3 (2,4 GHz) or better
The number of active participants without customized layouts 25
Maximum number of custom video layouts10-1215
Operating system Dedicated or virtual Debian 9.8.
Supported hypervisors Oracle VM VirtualBox, VMware ESXi, KVM.
Network1 Mbit/s in both directions for 720p@30fps.2 Mbit/s in both directions for 1080p@60fps.
If a virtual machine or server is used, Ethernet 1 Gbit/s is recommended.
Hard drive At least 16 GB of free space
RAM At least 8 GB, DDR4 is preferred

TrueConf Tracker

 
Operating system Windows 7/8/8.1/10.
Required equipmentPhoenix Audio Condor microphone array with DSP firmware version 1.7 or newer.
How to update DSP firmware →
CameraAny VISCA or UVC-compatible PTZ camera.

TrueConf Weathervane

 
Operating system Windows 7/8/8.1/10
Compatible software TrueConf Room.
Compatible discussion systemsBKR (WCS-20M), Sennheiser (ADN CU1), Beyerdynamic (Quinta, Orbis lines), Shure (DDS 5900), Bosch (CCS-1000, DICENTIS).
Compatible PTZ camerasAny VISCA or UVC-compatible PTZ camera.
Disk space30 MB.

TrueConf Kiosk

 
Operating SystemMicrosoft Windows 7/8/8.1/10
CPU Intel Core i5-6400 or better
RAM 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10
Graphics CardCompatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors.
Network 2 Mbit/s in both directions for 1080p
CameraList of recommended cameras

 

Requirements for Applications and Endpoints

TrueConf for Windows/macOS/Linux

WindowsmacOSLinux
Operating System7, 8, 8.1 or 10macOS 10.12+ List of compatible OSs
CPU
RAM
Graphics Card
Network
According to your video conferencing mode and connection quality.
Video conferencing modes

 

TrueConf for smart TVs

Media playerNVIDIA® SHIELD TV.
NVIDIA® SHIELD TV 2019
NVIDIA® SHIELD TV PRO 2019
Xiaomi Mi Box 4
Xiaomi Mi Box S
Compatible camerasLogitech C920, C922, C930, PTZ Pro 2.
Audio pickupVia microphone built-in into remote controller.
Audio playbackVia HDMI output and TV speakers. From the built-in mic of a USB camera or from any USB speakerphone.
How to obtain? Install from Google Play.

 

TrueConf for Mobile

 
For Android devices System requirements on Google Play.
For iOS/iPadOS/watchOS devices System requirements on App Store.

 

For WebRTC Video Conferences

 
ResolutionUp to 1080p@30fps
Network from 128 to 640 kbit/s inbound channel
from 128 to 640 kbit/s upstream channel
Compatible Browsers

For PC:

  • Google Chrome 73+ and other Chromium-based browsers
  • Mozilla Firefox 66+
  • Opera 59+
  • Safari 12+

For Android devices:

  • Google Chrome 73+
  • Mozilla Firefox 66+
  • Opera 50+

For iOS devices:

  • Safari 12.4.6+

It is highly recommended to use the latest stable browser versions.

CameraList of recommended cameras

TrueConf Room

 
Resolution up to 3840x2160 @ 30 fps in video conferences and point-to-point video calls
Operating System Microsoft Windows 7/8/8.1/10
CPU Intel Core i5-4690 or better for 1080p video conferences. To see system requirements for 4K video conferences, follow this link.
RAM 4 GB for Windows 7 and 8 GB for Windows 8/8.1/10
Graphics CardCompatible with DirectX 10.0 (a minimum of 512 MB of vRAM needed). vRAM is required to operate in 2-channel mode when using a graphics card in Intel processors.
Network 2 Mbit/s in both directions for 1080p
CameraList of recommended cameras

 

Endpoints Requirements for Conferencing Modes

For Video Call

 Standard
Definition (SD)
High
Quality (HQ)
Enhanced
Definition (ED)
High
Definition (HD)
HD (at 60 fps) or FullHDUltraHD (4K)
Follow our guide →
Resolution320x180 @ 10, 15, 30 fps640x360 @ 15, 30 fps864x480 @ 30 fps1280x720 @ 30 fps1920x1080 @30 fps, 1280x720 @ 60 fps3840x2160 @ 30 fps
Operating SystemMicrosoft Windows 7/8/8.1/10, macOS 10.12+, LinuxMicrosoft Windows 10
Client applicationsResolutions are supported in all client applications 7.2+
CPU AMD Athlon 64 3000+ @ 2.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Celeron 3xxxU @ 1.5 GHz;

AMD Ryzen 3 2хххU @ 2.5 GHz
AMD Athlon 64 X2 3800+ @ 2.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Celeron 3xxxU @ 1.7 GHz;

AMD Ryzen 3 2хххU @ 2.5 GHz
Intel Core i3-3xxM, i5-4xx 1st generation @ 2.1 GHz;

AMD Athlon 64 X2 @ 2.4 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxY @ 1.5 GHz;

AMD Ryzen 3 2хххU @ 2.5 GHz
Intel Core i5-4xxM @ 2.4 GHz;

Intel Core i5-3xxxM @ 1.8 GHz;

Intel Core i5-2xxx @ 2.3 GHz;

AMD Athlon II и Phenom II @ 3.0 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxU @ 2.1 GHz;

AMD Ryzen 3 2хххU @ 2.5 GHz
Intel Core i7-2xxx @ 3.0 GHz;

Intel Pentium G4xxx @ 2.9 GHz;

Intel Core i5-7xxxU @ 2.6 GHz;

AMD Ryzen 3 1ххх @ 3.1 GHz
Intel NUC8i7 with a built-in AMD video card required on both sides (or any other PC with Intel Core i5-8600/i5-9500 or better)
RAM 512 MB1 GB2 GBat least 8 GB of dual-channel DDR4
Graphics Cardcompatible with DirectX 8.0 (64 MB)compatible with DirectX 9c (128 MB)compatible with DirectX 9c (256 MB)compatible with DirectX 9c (512 MB)compatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel GMA X4500HD)NVIDIA GeForce GTX 1050 or better
Network128 kbit/s in both directions256 kbit/s in both directions or faster512 kbit/s in both directions or faster1 Mbit/s in both directions or faster2 Mbit/s in both directions or faster8 Mbit/s in both directions
CameraanyRecommended
4K cameras

For Group Video Conferences

Number of speakers displayed in video layoutFor 4 speakersFor 9 speakersFor 16 speakersFor 36 speakers
Resolutionup to 720p from each participant. Total up to 2560x1440. up to 720p from each participant. Total up to 3840x2160. up to 720p from each participant. Total up to 5120x2880. up to 720p from each participant. Total up to 6400x3600.
Operating SystemWindows 7 SP1/8/8.1/10, macOS 10.12+, Ubuntu 14.04+, Debian 7.2.0+Windows 8/8.1/10, macOS 10.12+, Ubuntu 14.04+, Debian 7.2.0+
CPU Intel Core i5-2xxxM @ 2.3 GHz;

Intel Core i3-3xxxM @ 1.8 GHz;

Intel Core i3-5xx, i5-6xx 1st generation @ 2.5 GHz;

Intel Celeron G3xxx @ 2.7 GHz;

Intel Pentium 4xxxU @ 2.1 GHz;

AMD Ryzen 3 2хххU @ 2.5 GHz
Intel Core i5-3xxxM @ 2.5 GHz;

Intel Core i5-7xx, i7-8xx 1st generation @ 2.6 GHz;

Intel Core i3-4xxx @ 3.0 GHz;

Intel Pentium G5xxx @ 3.1 GHz;

Intel Core i3-7xxxU @ 2.6 GHz;

AMD Athlon 2xxGE @ 3.2 GHz
Intel Core i5-2xxx, i7-2xxx @ 2.7 GHz;

AMD FX @ 4.0 GHz;

Intel Core i3-7xxx @ 3.9 GHz;

Intel Core i5-7xxxU @ 2.6 GHz;

AMD Ryzen 3 1ххх @ 3.1 GHz
Intel Core i5-3xxx, i7-3xxx @ 3.0 GHz;

AMD FX @ 4.0 GHz;

Intel Core i5-7xxx @ 3.0 GHz;

Intel Core i3-8xxx @ 3.6 GHz;

AMD Ryzen 5 2хххU @ 2.0 GHz
RAM 1 GB2 GB4 GB
Graphics Cardcompatible with DirectX 10.0, 512MB (min. NVidia 8600 GS, Radeon HD 2600 XT, Intel HD Graphics 2000) compatible with DirectX 10.0, 512MB (min. NVidia GT240, AMD Radeon HD 5550, Intel HD Graphics 2500) compatible with DirectX 10.0, 1GB (min. NVidia GT630, AMD Radeon HD 6570, Intel HD Graphics 3000) compatible with DirectX 10.0, 2GB (min. NVidia GT640, AMD Radeon HD 6670, Intel HD Graphics 4000)
Network Out 1 Mbit/s
In 1 Mbit/s
Out 1 Mbit/s
In 2.5 Mbit/s
Out 1 Mbit/s
In 4 Mbit/s
Out 1 Mbit/s
In 4 Mbit/s
CameraList of recommended cameras