Knowledge Base
We’ve collected most frequently asked questions from our users and system administrators on this page. If you can’t find a question which address your issue or problem don’t worry, just open a live chat widget on this page to get instant support.
Deployment of TrueConf Server
Do I need a powerful server?
How to install TrueConf Server Free in 15 minutes?
Configuring virtual machine for using TrueConf Server
How to configure Hyper-V on Windows Server 2012 R2?
How to configure KVM Hypervisor on Ubuntu Server?
How to configure Xen hypervisor on Ubuntu Server 14.4.05?
H.323 / SIP Interoperability
Why do I have sound problems when using the G722.1C audio codec?
How to set up telephony on the example of TrueConf Server and Asterisk integration?
Active Directory / LDAP Integration
How to add several groups from Active Directory/LDAP to TrueConf Server
Video Conference Streaming
Setting up TrueConf RTSP streaming with Wowza Streaming Cloud
Third-party Services Integration
How to make a call from a Website using Visicall?
Management of TrueConf Server
Where to get MSI Installer of TrueConf client application to distribute in Active Directory?
Can you install TrueConf Server on a PC with a web server installed?
Usage of Desktop Client Applications
Do all participants need to install TrueConf client application to communicate?
Can the users within the local network communicate with the users connected via the Internet?
How to invite your colleagues into the conference?
Usage of Mobile Client Applications
How to make video calls on Android?
Web Conferencing Questions
How to create WebRTC Conference?
Video and Audio Quality Issues
Usage of TrueConf Online
Do all participants need to install TrueConf Online client application to communicate?
Usage of TrueConf Terminal
How to activate TrueConf Terminal Pro?
How to share files during video conferences in TrueConf Terminal 2.1?
Usage of TrueConf Tracker
How to update sound processor of Phoenix Audio Condor?
General and Other Questions