How to Renew TrueConf Server Free License
The TrueConf Server Free license is valid for 1 year. You can renew your license 30 days prior to its expiration date or later (the number of such annual extensions is not limited).
Renew licenseHow to renew TrueConf Server Free
Fill in the registration form on our website. Please make sure that your email address matches the email address you used when registering your TrueConf Server (proceed to Registration information section on TrueConf Server control panel).
Restart TrueConf Server to update license information.
Congratulations, you have renewed your TrueConf Server license!
Troubleshooting
Case No 1. License information has not been updated
Make sure TrueConf Server can connect to our registration server via 4310 in order to obtain updated license. Refer to the article on TrueConf Server launch and registration troubleshooting.
Case No 2. The server has not started automaticallyIn this case your server status is red and stopped.
In this situation, the text Stopped in red will appear in the Server Status line in the TrueConf Server control panel.
In order to tackle this problem try to restart the server manually. This can be done by pressing System/Start button:
Case No 3. None of the above helped
Press Register button in the Registration information section of TrueConf Server control panel.
Enter your registration key in the activation window (refer to the previous section of this article) in the corresponding field.
Press the Registration button.
Please, contact TrueConf support service if you have any additional questions. You can find all contact details on our website.