Registration key

Registration key is a secret combination of 17 characters, the first 5 of which are a server identifier. For example:


Registration key is emailed to the user once TrueConf Server registration form is filled out.

All TrueConf Server licenses (including technical support packages) are tied to its registration key and are available once the server is registered. When purchasing a new license, the key remains unchanged.

Do not share your full registration key with third parties.
When contacting TrueConf technical support, employees may request you to provide your server ID (first five characters, e.g. EB2MM) but never the entire registration key.

Two servers cannot function simultaneously on two computers with the same registration key. If you try to register two servers on different computers with the same key, a hardware key error will occur.