PRO users are the users who are authenticated on your TrueConf Server and are able to participate in group conferences.
Each TrueConf Server user can log in to their account from multiple devices simultaneously. The license for an online user is linked to their device: If they are logged in simultaneously from a smartphone and a PC, two licenses for an online user will be required. At the same time, TrueConf Server does not require PRO licenses until you start participating in a group conference. No additional PRO licenses will be needed if a user participates in group conferences from multiple devices since a PRO license is assigned to the user's account (TrueConf ID) and not to the device on which this person is authenticated.
If external users connect via federation and participate in the conference on your TrueConf Server, they do not take PRO licenses available on your TrueConf Server. Similarly, if your users participate in conferences on a federated server, they will only need your PRO licenses.
Any version of TrueConf Server, whether paid or free, allows for the addition of any number of users.
Yes, any version of TrueConf Server, both paid and free, supports importing accounts from various LDAP catalogs: Active Directory, 389 Directory Server, FreeIPA, etc.
You can connect one AD/LDAP catalog in the TrueConf Server control panel. However, when Microsoft Active Directory is used, it becomes possible to work with multiple domains from various forests.
Yes, with TrueConf Server and TrueConf Server Free, you can host public conferences that non-authorized users can join. Their number is determined by the number of purchased guest connections within the "Public Web Conference" extension.
Guests are unregistered users who can participate in public conferences (webinars) held on TrueConf Server. The available number of guest connections is determined by the “Public Web Conference” extension. Guests do not require PRO licenses and always have the right to connect to conferences. For example, if you have 20 PRO licenses and 50 guest licenses, up to 70 participants can join your webinar. TrueConf Server Free provides 1 guest connection.
Yes, they can. Standard SIP and H.323 protocols are used for calls to TrueConf conferences from meeting rooms and hardware endpoints. The number of such connections is determined by the SIP/H.323/RTSP gateway extension. TrueConf Server Free provides 1 SIP/H.323 connection.
Yes, you can use the built-in SIP/H.323/RTSP multi-gateway to register endpoints (e.g., Polycom RealPresence Group or TrueConf Group) on your server. By registering endpoints, admins will be able to manage them as regular users: view presence statuses in the address book, add them to groups on the server side, invite to conferences, etc. You don't need to set up a new configuration on the gateway, just create an endpoint account in the TrueConf Server control panel and register it using device settings.
Yes, you can integrate your corporate SIP PBX, e.g. Cisco UCM or Asterisk, with TrueConf Server. PBX subscribers can call the users of your server and join conferences hosted there thanks to the built-in gateway that reserves 1 connection per each active user. Server users can also make calls to PBX subscribers with the help of the dialer built into TrueConf client applications.
Each conference can be broadcasted to only one streaming service simultaneously. The total number of simulcasts is not limited by the license, but they require additional server resources. We recommend that you check the system requirements and contact our support team for load planning, if you need to run multiple broadcasts at a time.
All TrueConf users can contact our technical support team to promptly resolve any emerging issues or get advice on the products. There are 3 support packages available — basic (free), extended, full — that differ in ticket response time and the list of solvable issues. For more details, please follow the detailed description of our technical support packages. For example, the basic package does not include help on integration with AD/LDAP, use of TrueConf API, or port configuration.
TrueConf Server supports installation on multiple Linux versions that require special settings for both the OS and related solutions. So, it may take a TrueConf representative more time to assist with issues that arise when working with Linux.
