How to limit access to TrueConf Room in the meeting room

Elizaveta Nesova
September 30, 2019
Elizaveta Nesova
Categories: Knowledge Base

TrueConf Room software-based video conferencing software is our brand-new secure solution for meeting rooms. TrueConf Room features different access policies for administrators and regular users based on the following authentication modes: PIN code or password. With different access policies, TrueConf Room will be protected from unauthorized use or uncontrolled system settings adjustment by regular users.

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What is the difference between PIN code and password?

After you have set the password for TrueConf Room, you will have to enter it every time you sign in.

PIN code is formed automatically and you won’t have to enter it when signing in to TrueConf Room. All you have to do is to copy secure authentication link with embedded PIN code.

How to enable secure authentication

Step 1. Register TrueConf Room on TrueConf Server

Create TrueConf Room account on TrueConf Server by following our guide.

Step 2. Authorization

  1. Follow the link on TrueConf Room start screen to access control panel.
  2. Press Change Server in the bottom right corner of the screen.
  3. Do the following actions on the network settings page:
    •  switch to TrueConf Server;
    • enter IP or domain address of the TrueConf Server instance where you have registered your TrueConf Room account.
  4. Go back to the authorization page.
  5. Enter TrueConf ID and Password for your TrueConf Room account on TrueConf Server.

Step 3. Protected authentication settings

  1. Press gear button in the upper left corner of the screen to access TrueConf Room settings.
  2. Open Security tab.
  3. Choose Enter using password  in the Administrator login mode field. Set your password and save changes.
  4. Go to User access section.
  5. Choose Enter using PIN in the User login mode field and save settings.

Next you will see PIN code and a link. The PIN code will also be embedded to the access link available on the start screen.

Thanks to PIN code, you can provide access to TrueConf Room only to those who are currently present in the meeting room. That is why we advise you to regularly update PIN code so that people who visited the meeting room could not take control over the software.

Step 4. How to disable administrator mode

  1. Press icon in the upper right corner of TrueConf Room control panel.
  2. Choose User Mode.

Now ordinary users can access the meeting room. They will be able to use all features of the software, but won’t be able to change network, security and start screen settings.

What to do if you forgot your password

Reinstall TrueConf Room. Security parameters will be cleared and you will be able to reset them following the same guidelines. In this case we recommend entering TrueConf Room control panel from Google Chrome browser.

If your parameters have not been cleared try to clean cash in your browser or contact TrueConf technical support.

Still have questions? Please contact our support team directly via online chat.

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