Secure authorization

If you are using the full version of TrueConf Room, you can secure the application from unwanted access with the help of a password. This will protect the software endpoint from unwanted changes by regular users and allow access only to the administrator or operator.

Set out access rules for TrueConf Room in the Security section of the settings sidebar.

Security levels

There are various security levels:

• To limit user access to the network settings, you can set out login rules for administrators

• To limit any access to the TrueConf Room control panel, you can set access rules for the user mode.

Security types

TrueConf Room supports the following types of secure authorization:

• Password is a sequence of characters set by the administrator when configuring security settings. It should be entered manually each time when a user accesses the control panel. This is the only protection type available in administrator mode.

• PIN code is a case-insensitive short sequence of characters generated automatically. Not only can it be entered manually, but it is also used to access the control panel via a link. It is a recommended login method for user mode.

Please note that secure login for users is available only if it has been configured for administrators.

The link with a PIN code is represented in the following way: [server]:[port]/[PIN], where:

• [server] — the address of the local server started by TrueConf Room (this address can be viewed in the browser address bar after authentication)

• [port] — the port needed for accessing the TrueConf Room control panel.

Example

If TrueConf Room works on the port 80 on a machine with 10.1.1.10 IP address, you will need to use this link http://10.1.1.10:80/ABC to access the control panel with a PIN code.

If you set a PIN code for user mode, the PIN will be embedded in the link on the main screen. This way, you can restrict access for users outside the meeting room, while meeting room participants won't need any additional measures to log in.

What should I do if I forgot my password?

If you configure admin-level access to the TrueConf Room control panel by setting a password or PIN code, please make sure to save or remember your password or PIN. The application does not provide any options to restore access for an administrator if you lose your security credentials. If you do, you can delete the TrueConf Room folder on PC to reset the settings:

• on Windows C:\Users\<user>\AppData\Local\TrueConf\Room

• on Linux /home/<user>/.config/trueconf/room

where <user> is the OS user account under which the software endpoint was installed.

If this step does not help, reinstall TrueConf Room.

If the parameters were not reset, try to clear the cache in your browser or contact TrueConf technical support.