News Troubleshooting

Resolving Issues with the New NVIDIA Graphics Card Driver Version

Theodor Lazarev

July 31, 2024

< 1 min.

Windows users who installed the NVIDIA graphics card driver version 560.70-desktop-win10-win11-64bit-international-nsd-dch-whql may have encountered some issues. For example, the TrueConf client application and the TrueConf Room software terminal might fail to start or crash unexpectedly.

Please note that this issue can occur not only with the Windows client and Room applications, but also with applications running on Linux-based OS.

Issue Fixed in TrueConf 8.4.2 for Windows

This issue has been fully fixed in the TrueConf 8.4.2:

Download (for Windows 64-bit)

Download (for Windows 32-bit)

To resolve this issue on TrueConf Room, just install the release version (4.3.2+) from the page of this solution.

If you encounter any other issues, you can always notify us by submitting a ticket to the technical support service. Please include the version of the OS and application you are using and attach logs. You can find instructions on how to collect the necessary logs in our knowledge base article.

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Resolving Issues with the New NVIDIA Graphics Card Driver Version

Issue Fixed in TrueConf 8.4.2 for Windows

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