Windows users who installed the NVIDIA graphics card driver version 560.70-desktop-win10-win11-64bit-international-nsd-dch-whql
may have encountered some issues. For example, the TrueConf client application and the TrueConf Room software terminal might fail to start or crash unexpectedly.
Issue Fixed in TrueConf 8.4.2 for Windows
This issue has been fully fixed in the TrueConf 8.4.2:
To resolve this issue on TrueConf Room, just install the release version (4.3.2+) from the page of this solution.
If you encounter any other issues, you can always notify us by submitting a ticket to the technical support service. Please include the version of the OS and application you are using and attach logs. You can find instructions on how to collect the necessary logs in our knowledge base article.