Table of Contents
Network Ports Table
Here you can find a list of ports that need to be opened for the TrueConf Group video conferencing endpoint to work properly. To find out how to open the ports, you can read the router documentation, contact your provider’s technical support or your company’s system administrator.
| Port | Transport | Protocol | What is it used for? | Is it possible to change? |
|---|---|---|---|---|
| 53 | UDP | DNS | Domain Name System. Required for LDAP integration | No |
| 80 | TCP | HTTP | To access the TrueConf Group web interface | Yes |
| 110 | TCP | POP3 | For integration with mail services via POP3 | No |
| 123 | UDP | NTP | For time synchronization | No |
| 143 | TCP | IMAP | For integration with mail services services via IMAP | No |
| 389 | TCP | LDAP | To connect TrueConf Group to LDAP server | Yes |
| 443 |
TCP | HTTPS | For getting access to the TrueConf Group web interface with support of secure connection | Yes |
| For connection between TrueConf Group and TrueConf Server | Yes | |||
| For connection between TrueConf Group and TrueConf MCU | No | |||
| 1718 | UDP | H.323 | For Gatekeeper detection | No |
| 1719 | UDP | H.323 | For the Gatekeeper RAS | No |
| 1720 | TCP | H.323 | For H.323 call signaling | No |
| 1730-2242 | TCP, UDP | H.323 | To signaling a call over H.323, using the H.245 matching protocol | No |
| 5004 | UDP | SDP | For the SAP announcement | Yes |
| 5060 | UDP, TCP | SIP | For SIP call signaling | No |
| 5062-5574 | UDP,TCP | BFCP | To display content as a second stream via the SIP protocol | No |
| 16002 | UDP | MPEG-TS | For MPEG-TS broadcasts | Yes |
| 16384-20480 | UDP | RTP | To receive RTP traffic after the session is established | Yes |
Web interface
The web interface allows you to remotely manage the TrueConf Group endpoint in the local network. By default, TCP port 80 is used to access the control panel via the HTTP protocol. It can be changed in the endpoint settings or in the control panel itself.
To change the port in the web interface, click on the Settings tab in the upper right corner. Then select HTTP on the left sidebar and under HTTP Settings subsection specify the required value in the Port: line. Then click the Apply button.
Changing the port for HTTPS connection (443 by default) can be done in the same way.
To enable TrueConf Group HTTPS support you need to download certificate files, private key and enter key password (if you specified it during generation). Instructions on how to enable HTTPS connection are available in our documentation.
LDAP
The 389 port is used by default to connect TrueConf Group to the LDAP server. To change the port, navigate to the Configuration → LDAP section from the main screen. Enter the new value in the Port: field.
To override the port in the web interface, click on the Settings tab in the upper right corner. Then select LDAP in the left sidebar and enter the new value in the Port: field. The changes will be applied automatically.
Streaming settings
TrueConf Group allows you to stream conferences to third-party services using RTMP, SAP, and MPEG-TS protocols. To override the port for SAP (5004 is selected by default), select Configuration → Recording and Streaming→ Broadcast on the main screen. Enter the required value in the SAP Port field.
To change port in the web interface, click on the Settings tab in the upper right corner. Then select Recording and streaming on the left sidebar. Enter the required value in the SAP Streaming sub-section and click Apply.
RTP
You can change the range of the RTP ports (16384-20480 by default) in the Configuration → Network → RTP section in the main screen of the endpoint.
To override the range in the web interface, click the Settings tab in the upper right corner. Then select RTP QoS in the left sidebar, and in the RTP settings subsection enter the required values in the appropriate fields.
If you have any difficulties or additional questions, please contact our technical support department.
TrueConf Server and TrueConf MCU
When running TrueConf Group in integration with TrueConf Server, you can set the required port (443 is selected by default) for HTTPS connection. To do it, go to the Settings → Services → TrueConf Server section, type the required port in the Server field. The following format should be used: ”server_address:port”.
When TrueConf Group is integrated with TrueConf MCU, the standard HTTPS 443 port is used. It is not necessary to specify the port in the endpoint control panel.
Mail services
TrueConf Group can be connected to external mail services that make it possible to receive conference invitations and display them in the device calendar.
The IMAP and POP3 protocols with standard ports are available during integration. The 143 port is used in IMAP, while POP3 uses the 110 port.
In case of any problems or additional questions, please contact our technical support.
