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How to integrate TrueConf for Outlook add-in into Microsoft Exchange

Large companies often use corporate mail deployed on such solutions as Microsoft Exchange. To meet the needs of these customers, TrueConf has developed an add-in enabling Microsoft Outlook users to create video conferences when scheduling an event in the calendar.

To use this feature, you need to have an account on TrueConf Server in addition to your Outlook account (you can also use TrueConf Server Free). TrueConf Online cloud service is not supported.

To work with the add-in, you will need to configure HTTPS on your TrueConf Server.
This add-in is compatible with:

  • Outlook 2016 or above
  • Exchange 2016 or above.

Users don’t have to manually integrate this add-in into Outlook. You can just install it on your Exchange server. To do it, sign in to the admin center of your server and take the following steps:

  1. Select the Organization option in the main menu.
  2. Choose the Add-ins option in the new menu displayed on the right.
  3. Next, click on How to integrate TrueConf for Outlook add-in into Microsoft Exchange 1.

    How to integrate TrueConf for Outlook add-in into Microsoft Exchange 2

  4. In the drop-down menu, select the Add from URL option.

    How to integrate TrueConf for Outlook add-in into Microsoft Exchange 3

  5. You will see a dialogue window where you can enter the URL address. Enter this address https://plugins.trueconf.com/outlook/manifest.xml and click Install.

    How to integrate TrueConf for Outlook add-in into Microsoft Exchange 4

  6. After successful installation, you will see information about this add-in in this list.

    How to integrate TrueConf for Outlook add-in into Microsoft Exchange 5

  7. Next, you will need to activate the add-in. To do it, double-click on the line providing information about the TrueConf add-in. In the new menu, select Mandatory, always enabled and click Save.

    How to integrate TrueConf for Outlook add-in into Microsoft Exchange 6

The installed add-in will later become available to all Outlook users, connected to your Exchange server. Usually, it takes about 6 hours.

If the add-in does not become available in Outlook and users cannot wait, they can manually update information about the add-ins. To do it, they need to go to the add-in control panel and follow the instructions provided in our guide.


Still have questions? Please contact our support team directly via online chat.

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