We provide our customers with high-quality software and constantly monitor its quality. If you encounter any issues while using TrueConf products and you are not able to solve them by yourself, you can contact TrueConf technical support department. Apart from the detailed issue description, our managers may ask for some additional information in the form of log files. This article describes which logs may be required to identify and eliminate the issue.
At TrueConf, we go beyond troubleshooting — we transform your video collaboration experience. To thank our TrueConf Server users, we’re delighted to offer an exclusive opportunity for 2025.
Introduction
It’s been almost 50 years since in 1977, the first complex for interactive self-service, which is now known as “kiosk” or “information stand”, was developed. Based on PLATO computer system and therefore named “Plato Hotline”, this device enabled students to access information on extracurricular activities and college courses, as well as view maps, lecture, and bus schedules.
Evaluation Based on Completeness of Strategy and Performance
May 27, 2025 – TrueConf, a leading provider of corporate collaboration solutions, has been positioned by Aragon Research, Inc. in the “Innovator” section of the Aragon Research Globe™ for Intelligent Video Conferencing, 2025¹. The report assesses 16 major UC&C providers, offering a detailed analysis of market trends, technological advancements, and vendor capabilities in the rapidly evolving video conferencing landscape.
We’re glad to release TrueConf 3.0.4, a new version of our mobile application for Android. The update features a number of technical performance and stability improvements and fixes.
A team leader is a specialist tasked with directing, assisting, and supervising a team of contributors striving toward a unified objective. Unlike conventional supervisors who prioritize organizational strategies or asset distribution, team coordinators remain actively engaged in everyday operations, delivering practical assistance, encouragement, and synchronization.
We are proud to announce TrueConf has been honored with two industry awards in 2025: a Trustworthy Tech Award from Software Suggest and a High Performer in G2’s Grid® Report for Video Conferencing. The company has been recognized for excellence in security, innovation, and customer satisfaction in the video collaboration space.
Last week, we participated in GITEX Asia 2025, the largest tech event in Asia. TrueConf team showcased smart collaboration technologies which allow seamlessly connecting large teams while enjoying high-quality video meetings across all devices.
Asynchronous messaging significantly transforms the way companies interact and develop their platforms. It allows users to transmit and collect information without requiring instant feedback or simultaneous presence.
