We provide our customers with high-quality software and constantly monitor its quality. If you encounter any issues while using TrueConf products and you are not able to solve them by yourself, you can contact TrueConf technical support department. Apart from the detailed issue description, our managers may ask for some additional information in the form of log files. This article describes which logs may be required to identify and eliminate the issue.
We are happy to announce TrueConf’s participation in Tech4life 2024, an annual international IT event held in Ho Chi Minh City on September 12 — 13.
TrueConf solidified its position as a leading player by being named a High Performer in G2 Summer 2024 Report.
We are happy to present TrueConf 3.6, the latest update of our mobile application for iOS and iPadOS. The new version features a special screen for device check before joining a meeting, supports the ability to extend conference time, and brings new capabilities to the built-in messenger.
We are excited to release TrueConf Room 4.3.2, the latest update of our software solution for Windows and Linux PCs and mini PCs to control video conferencing in meeting rooms. The new version brings a number of useful enhancements and performance improvements.
We are glad to release TrueConf 1.2, the latest update of our web add-in for Microsoft Outlook (standard version). It brings the ability to prohibit attendees from giving audio remarks, select the categories of users who will enter the waiting room when joining the conference, as well as other useful changes and improvements.
On August 6 – 8, TrueConf participated in CyberDSA in Kuala Lumpur. The exhibition brought together more than 20,000 IT experts from 20 countries and served as a venue for discussing solutions to cybersecurity issues.
In July 2024, Telegram introduced a new feature – an integrated browser within the messenger, enabling users to open links from chats without using other browsers.
As a result, TrueConf users on iOS and Android may encounter some difficulties. Specifically, they may be unable to join a conference via the TrueConf app directly from a Telegram link, as the internal browser does not support links of this format. However, users can still join the conference through a browser either as a guest or by logging in.
What is a Softphone, and How Does it Work?
The softphone application allows individuals to communicate using various devices via Voice over Internet Protocol (VoIP) technology. Softphone applications typically have simple dashboards with familiar tools such as address books, dial pads, and more. Data Intelo reports that the global VoIP softphone market will expand from USD 1.02 billion in 2022 to USD 2.48 billion by 2030, growing at a CAGR of around 10.5% between 2022 and 2030.
Karnataka Bank Limited, a leading private sector bank in India, implemented TrueConf platform to create a digital communication space among its 15,000 employees across 900 branches. TrueConf solution contributed to enhanced productivity and performance across the organization and showed significant improvements in internal communication efficiency and security within the bank, enabling employees to collaborate effectively, share information securely, and streamline operations seamlessly.
We are delighted to share that on September 10, 2024 TrueConf team will host the first-ever workshop for IT experts in Vietnam.
