We provide our customers with high-quality software and constantly monitor its quality. If you encounter any issues while using TrueConf products and you are not able to solve them by yourself, you can contact TrueConf technical support department. Apart from the detailed issue description, our managers may ask for some additional information in the form of log files. This article describes which logs may be required to identify and eliminate the issue.
We are thrilled to release TrueConf MCU 2.1.1, the latest update of our software-based video conferencing server for legacy SIP/H.323 endpoints. The update features new conference recording options, the ability to add a participant without an automatic call, as well as other useful changes and performance improvements.
On November 19 – 21, TrueConf took part in the 27th edition of Bengaluru Tech Summit in Karnataka. The trade show served as a huge networking platform and attracted global leaders, innovators and technologists from more than 50 countries.
We are thrilled to release TrueConf Room 4.3.3, a new version of our software-based solution for Windows and Linux PCs and mini PCs, designed for managing video conferencing in meeting rooms. The update brings support for Ubuntu 24.04, authorization using AD FS, as well as other enhancements.
We are happy to release TrueConf 3.6.1, a new version of our mobile application for iOS and iPadOS that features the updated interface, the ability to quickly convert a call into a video conference and share images with a transparent background.
We are glad to present the major 3.0 update for our application for Android. We’ve completely redesigned the interface, added AI for background blurting and replacing, supported the offline access to communications, improved the built-in messenger, and introduced many other enhancements.
In the virtual session with Steve Vonder Haar, Lev Yakupov, TrueConf’s CMO, delves into the history of TrueConf, the fundamental idea behind TrueConf Server, and talks about the companies and organizations that make a choice in favor of on-premises solutions.
During the past week, TrueConf participated in GITEX GLOBAL 2024, an international exhibition that reached a historic scale by gathering 6,500 participants from 180 countries.
During GITEX GLOBAL 2024, TrueConf unveiled a complex for immersive 4K video conferencing with live presence effect in collaboration with IAORA. The box enables the displaying of a life-sized, realistic hologram of a speaker thanks to TrueConf video conferencing technologies and IAORA hologram.
We are thrilled to present TrueConf 8.4.2, the latest update of our desktop client application for Windows, Linux and macOS.