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Mobile application permissions

August 28, 2020
Aleksandr Parinov

Aleksandr Parinov

When you run TrueConf mobile app for Android or iOS/iPadOS for the first time, your operating system will ask you to grant permissions for them.

Mobile permission policies are essential to ensure user’s security. By allowing or blocking incoming requests from applications, users can control their operation and prevent redundancy rights. In most cases, a WiFi signal strength meter app won’t ask for permissions to access your address book, camera, or microphone, but it may require specific permissions for large amounts of users such as educational institutions to boost school Wi-Fi connectivity. Users should be careful with the permissions they are granting to third-party apps.

TrueConf mobile apps require access only to the features necessary for its correct operation. In this article you will find a list of required permissions for the Android and iOS/iPadOS operating systems.

TrueConf for Android permissions

Required permission Description
Contacts Syncing TrueConf address book with your phone’s existing contacts.
Camera Using the camera during video calls and conferences.
Microphone Using the microphone during video calls and conferences.
Storage Sending images to the chat.

Mobile application permissions 1

Depending on your Android version and the smartphone you are using, the application may require additional permissions:

Required permission Description
Show on Lock screen Displaying notifications on the lock screen.
Run in the background Required for correct operation of the application in the background, in particular, to receive messages or calls even when the application is closed.

Mobile application permissions 2

How to view or change permissions after the first run

  1. Open your device’s Settings app.
  2. Go to the Apps menu (also known as Application Manager or Apps & notifications depending on your device and Android version).
  3. Find the TrueConf application in the list and tap on it.
  4. Select Permissions.

Due to a large number of Android software wrappers, the menu items and their path may differ.

TrueConf for iOS/iPadOS permissions

Required permission Description
Camera Using the camera during video calls and conferences.
Microphone Using the microphone during video calls and conferences.
Notifications Sending notifications to the device lock screen.
Local Network
Permission to search for devices on your network and connect to them.
Mobile Data Using mobile data (mobile Internet connection) when the application is running.
Background App Refresh Installing updates automatically when a new version of the app is available.

Mobile application permissions 3

How to view or change permissions after the first run

  1. Open the Settings app.
  2. Find the TrueConf application at the bottom of the list and select it.
  3. You will see the list of permissions and their status (if they are granted or not).

Still have questions? Please contact our support team directly via online chat.

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