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Email Security Alert

May 29, 2021
Alina Krukova

Alina Krukova

Categories: News

At TrueConf, keeping your personal information secure and confidential is our highest priority. It is important you stay safe online to avoid being scammed, so we’ve pulled together some helpful tips on how to determine if an email is fromTrueConf, and how to report it if not.

If you believe you’ve received a phishing email, follow these steps right away:

  • Double check the sender’s email address. All TrueConf correspondence is performed only via @trueconf.com domain name
  • Do not respond to the message, or click on any of the links
  • Do not provide any personal information, such as your full name and bank account details, or transfer any money that may be requested
  • Immediately inform us about this incident at sales@trueconf.com
  • Delete the suspicious email from your inbox
  • During the payment process, please pay attention to the safe payment requirements on our website. We accept payments only at these verified payment options: https://trueconf.com/how-to-pay

Reporting potential scams

If you receive a suspicious email, text message, or telephone call that claims to be from TrueConf, please report it to sales@trueconf.com.

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