Go back

The Department of Health in Ho Chi Minh City created a video collaboration system based on TrueConf

November 27, 2023
Maria Mihalyova

Maria Mihalyova

Categories: News Press Releases

The Department of Health in Ho Chi Minh City created a video collaboration system based on TrueConf 1

The Department of Health of Ho Chi Minh City digitalized communications to improve the quality of patient care and reduce the risks of medical errors. TrueConf Server created an online collaboration link between the management and more than 100 affiliated hospitals and allowed the city’s oncology hospital to improve internal communication for more than 660 medical staff.

The Department of Health of Ho Chi Minh, the largest city in Vietnam, decided to transform the quarterly medical examination and treatment briefings into online and reduce the risk of medical errors. They faced the need to digitalize communications and create an online collaboration link among over 100 affiliated hospitals. The Ho Chi Minh City Oncology Hospital also decided to implement its own video communication solution to better coordinate their efforts and select the most effective treatment methods.

The video collaboration system should be an on-premises solution to ensure the secure storage of communications data on the hospitals’ own servers and full control over patients’ confidential information. It should not be accessed by any unauthorized parties or blocked by service providers. Another critical requirement was the top-notch quality — the video conferencing platform should provide high-quality video and audio without lags or disruptions even with unstable connection.

After the testing process, TrueConf Server was quickly and securely deployed on the hospital’s premises, ensuring all communications stay private within the organization while the use of encryption protocols made data breaches completely impossible.

TrueConf AI-based client applications for Windows, MacOS, and Linux allowed medical workers to contact other doctors ad hoc or schedule meetings and medical consultation. These opportunities are critical at the time when patients suffer from severe illnesses and need immediate treatment decisions. With TrueConf Server, hospital’s IT professionals can record video calls and conferences and keep them on the server, thus making patient handover much easier. Medical staff can also capture video from various hardware and use screen sharing and slideshow to view files such as PET-CT or MRI images to establish more accurate diagnoses.

With the new video collaboration system, doctors can organize workshops, seminars, and campaigns to educate the public about the importance of regular screenings and healthy lifestyle and exchange knowledge, expertise, and best practices in cancer treatment remotely. 660 employees of the City Oncology Hospital can now collaborate with one another without any barriers, increasing both speed and efficiency of communications. Hospital staff can significantly cut down the number of personal contacts and save valuable working time, thus being more responsive to patients’ needs.

“TrueConf brings premium and proficient online meeting solutions, supporting Vietnamese enterprises, organizations and businesses. When participating in online briefings with the Department of Health, Ho Chi Minh City Oncology Hospital is experiencing outstanding features of TrueConf video conferencing software. Thanks to TrueConf’s interactive tools, communication transcends conventional boundaries, making digital interactions feel as authentic and effortless as face-to-face meetings.” says Mr. Tat Ho, IT Manager of Ho Chi Minh City Oncology Hospital.

TrueConf Server has drastically improved the quality and performance of patient care, medical examination, treatment activities, and line direction in Ho Chi Minh City Oncology Hospital. With TrueConf, the quality of patient care has been improved and the risk of medical errors has been reduced almost to a minimum.

For more information, please contact:
Dmitry Odintsov,
TrueConf’s CEO
Phone: +1 (833) 878-32-63
Email: pr@trueconf.com

About TrueConf, www.trueconf.com

TrueConf equips desktops, mobiles, and meeting rooms with award-winning video collaboration capabilities and provides businesses worldwide with exceptional meeting experiences. TrueConf apps and solutions are easy to use and are fully compatible with legacy SIP/H.323 equipment, enabling customers to save money on infrastructure while still utilizing state-of-the art technologies such as scalable video coding (SVC) and intelligent stream manipulation.

Sign up for newsletter