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How to update client apps on TrueConf Server?

September 24, 2021
Dimitrii Zuikov

Dimitrii Zuikov

TrueConf for Windows installation files that are available for download on the guest page are automatically updated when your TrueConf Server instance is updated.

However, some users of older app versions still can connect to your server. In this case TrueConf Server may automatically update those apps to the latest version or offer users to do it manually. Administrators can manually set the app version used for auto updates, specify which updates are mandatory and which are only recommended to users connecting to your server.

Configuring client application updates

  1. Open the TrueConf Server control panel and go to the Settings → Application.How to update client apps on TrueConf Server? 1
  2. To set update policy for client apps for a specific operating system, click the name of the app from the list on the left side of the box.
  3. The settings box will pop up once you click on the client app names. Its description can be found in documentation here:
    • application versions that are older than the specified minimum version will be auto updated to the last version.
    • users that are using client apps older than the current version will be suggested to update their apps to the last version.

How to update client apps on TrueConf Server? 2

Updating applications without reinstalling TrueConf Server

The new client application version can be released independently from the TrueConf Server updates. In this case you can manually configure the migration to the new version for TrueConf Server users.

To do this:

  1. Open the TrueConf for Windows page and download its current versions.
  2. Copy the downloaded applications to the following directories (based on the operating system you are using):
    • For TrueConf Server for Windows, copy the files to the ClientInstFiles directory in the TrueConf Server working directory (C:\Program Files\TrueConf Server\ClientInstFiles by default).
    • For TrueConf Server for Linux, copy the files to the /opt/trueconf/server/srv/clients/ directory.
  3. Go to the Settings section of the TrueConf Server control panel.
  4. Open the TrueConf Windows settings window and specify the version of the previously downloaded application in the Current version and Last version fields as shown above.

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