How to Control the TrueConf Server Out of Network

Alexander Galvita
May 15, 2019
Alexander Galvita

TrueConf Server has to be installed on a computer running Microsoft Windows Server 2008/2012/2016.

It can be administered from any computer both inside and outside your local network.

TrueConf Server administrator should take the following steps to start managing TrueConf Server from a different PC.

Step 1. Allow the TrueConf Server Connection through a Firewall

Windows Firewall rules are applied during the TrueConf Server installation, so you need to configure them only if you use a different firewall. In this case, you need to enable incoming connections on the following ports:

  • the port used by the TrueConf Server control panel (80, 8080, 8888 or the port you indicated during the installation process)
  • the port used by HTTPS connection (443 by default)
To configure TrueConf Server out of the local network, you need to have a static external IP address. If the TrueConf Server connects to the Internet via a router, NAT, or other network device, you will need to configure IP addressing.

Step 2. Specify a range of allowed IPs

Open TrueConf Server Control Panel and select the tab Web → Security.

Check the box Limit access to admin area by IP. After that you’ll be able to edit the subnets field.

If the full IP address of the PC from which you will be managing the server is listed in the default addresses ranges, no changes are necessary.

If the IP address is different, add it (or a range in which it is included) in the string.
Use space as a separation symbol for the range.

Click Apply:
How to Control the TrueConf Server Out of Network 1

To enable remote control sessions from any IP address (after signing in), uncheck the Limit access to admin area by IP box.

Step 3. Add a user to the group for Windows

In the final step, you need to add users to one of the following groups:

  • TrueConf Server Admin – to give access to TrueConf Server’s administration.
  • TrueConf Server Security Admin – to view reports and conference recordings on TrueConf Server.

Open the Computer Management on your PC, go to the Local Users and Groups / Users and select the user’s Windows account (or create a new account if the user doesn’t belong to the local group) from the list.

Then enter the group TrueConf Server Admin and add the necessary user to the group.

How to Connect to a Remote Server?

Now, the administrator is able to control TrueConf Server by entering the IP address of the computer where TrueConf Server is installed to the address bar in their browser. After this, the user has to select Administrator Login and enter the credentials of the Windows user account that has been created on the PC where TrueConf Server is installed on.

Guest page TrueConf Server administrator login

Still have questions? Please contact our support team directly via online chat.

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