International Data Corporation (IDC) has published an updated assessment
profiling twelve vendors in the worldwide enterprise videoconferencing market.
The IDC MarketScape report positions Cisco, Google, Microsoft, and Zoom as
“Leaders” in the enterprise videoconferencing market for 2020, and identifies
Avaya, BlueJeans/Verizon, Huawei, Lifesize, Logitech, Pexip, Poly, and
TrueConf as either “Major Players” or “Contenders.”
The study uses the IDC MarketScape model to provide an assessment of vendors
in the worldwide enterprise videoconferencing market. The evaluation is based
on a comprehensive framework and a set of parameters that assess vendors
relative to one another and to those factors expected to be most conducive to
success in a given market during the short term and the long term.
“We’ve seen exponential growth in video and collaboration users in the first
half of 2020, with many of those working from home now and expected to remain
there for the foreseeable future,” said Rich Costello, senior research
analyst, Enterprise Communications Infrastructure at IDC. “As offices try to
re-open in 2021, organizations anticipate a significant uptick in the number
of employees who will WFH permanently, so video technology and solutions will
remain a large part of both office and WFH environments.”
The report, IDC MarketScape: Worldwide Enterprise Videoconferencing 2020
Vendor Assessment (IDC #US46691620) represents an assessment of the worldwide
enterprise videoconferencing market and vendors through the IDC MarketScape
model. Buyer input was used to generate this research, including phone
interviews of participating vendor clients. This assessment discusses both
quantitative and qualitative characteristics that explain a vendor’s success
in this market. With a focus on the worldwide enterprise videoconferencing
market, the evaluation is based on a comprehensive and rigorous framework that
assesses vendors relative to the criteria and one another and highlights the
factors expected to be the most influential for success in the market in both
the short term and the long term.
About IDC MarketScape
IDC MarketScape vendor analysis model is designed to provide an overview of
the competitive fitness of IT, telecommunications, or industry-specific
suppliers in a given market. The research methodology utilizes a rigorous
scoring methodology based on both qualitative and quantitative criteria that
results in a single graphical illustration of each vendor’s position within a
given market. IDC MarketScape provides a clear framework in which the product
and service offerings, capabilities and strategies, and current and future
market success factors of IT, telecommunications, or industry-specific vendors
can be meaningfully compared. The framework also provides technology buyers
with a transparent foundation to allow companies to independently compare the
strengths and weaknesses of current and prospective vendors.
For more information about IDC MarketScape, please contact Karen Moser at
kmoser@idc.com.
About IDC
International Data Corporation (IDC) is the premier global provider of market
intelligence, advisory services, and events for the information technology,
telecommunications, and consumer technology markets. With more than 1,100
analysts worldwide, IDC offers global, regional, and local expertise on
technology and industry opportunities and trends in over 110 countries. IDC’s
analysis and insight helps IT professionals, business executives, and the
investment community to make fact-based technology decisions and to achieve
their key business objectives. Founded in 1964, IDC is a wholly-owned
subsidiary of International Data Group (IDG), the world’s leading tech media,
data and marketing services company. To learn more about IDC, please visit
www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC
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