TrueConf Support Center

Ticket Submission

The ticket system helps you trace our technical support's history regarding your request.

Technical Support Packages

For our clients, we provide the assistance of TrueConf's technical specialists, who can efficiently and swiftly resolve any issues that may arise.

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Changelog

The list of changes and bugfixes of TrueConf solutions.

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TrueAcademy

Training portal for TrueConf administrators and specialists.

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TrueConf SDK & API

Embed TrueConf capabilities into your own solutions.

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System Requirements

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Bandwidth Requirements

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TrueConf User Community

Communicate with developers in live chat, get real-time technical support and useful guides, and stay informed of the latest updates and beta announcements — discover all this and more in our exciting community TrueConf Talks!

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Guides and Documentation

Documentation for TrueConf solutions, along with detailed instructions for administrators and users.

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Knowledge Base

An online library of instructions from our experts, and detailed tutorials on how to integrate TrueConf with third-party solutions.

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Guides with Answers to Frequently Asked Questions

What to do if TrueConf Server doesn’t launch or register? The “initdb failed” error when installing TrueConf Server Problems when using LDAP/AD No access to TrueConf Server control panel Issues when configuring HTTPS and connecting via browser Webcam issues in TrueConf client application Collaboration tools don't work on macOS How to improve video quality during a call?

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Getting Started with TrueConf

Quick guide

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Technical Support Contacts

In case of any questions regarding technical support, contact us via email.

support@trueconf.com

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