TrueConf Kiosk

Enhance your endpoint by integrating video communication capabilities that allow you to consult with customers in real time.

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Version 3.0 (26.43 MB)

TrueConf Kiosk
Click-to-call

Click-to-call

Instant communication with contact center operators is made possible through a simplified user interface.

Branding and Customization

Branding and Customization

Customize the appearance of buttons, choose a background image and logo that align with your corporate style.

Share Documents and Files

Share Documents and Files

Quickly display images and files to clients in real-time.

Automatic Сall Distribution

Automatic Сall Distribution

Automatic call forwarding to the first available operator.

SIP Integration

SIP Integration

A video call is forwarded and transcoded into a SIP format that is compatible with your contact center system.

Open Source

Open Source

The source code of TrueConf Kiosk can be freely used, modified, and distributed.

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TrueConf Kiosk Scheme

TrueConf Kiosk Scheme

Video Communication for Customer Service

Thanks to the ability to connect to your own video conferencing server, you can provide remote support and consult with clients online without the need to pay for calls.

Video Communication for Customer Service

Work Out of the Box

Deploy the ready-made TrueConf Kiosk solution and easily customize it to your needs with just a few clicks.

Work Out of the Box

High-quality Customer Experience

  • Video calls in FullHD with dynamic adjustment to the communication channel
  • Sharing images, videos and presentations
  • Comfortable interaction through the use of a headset or hands-free communication, with the added benefit of echo cancellation functionality
  • Automatic call forwarding to the first available operator
High-quality Customer Experience

High Safety Standards

Security is in our DNA and built into our system from the ground up:

  • Working in a closed enterprise network
  • TrueConf proprietary protocol for secure data transfer
  • TLS 1.3 protocol for regulating the order of information exchange and protecting connections through third-party protocols
  • Storing data on a secure server
  • Detailed statistics and reports on operations.
High Safety Standards

Integration with Contact Centers

All calls made from TrueConf Kiosk are automatically transcoded into the SIP protocol, making it easy to integrate with contact centers — this eliminates the need to install additional software for operators and avoids the need for retraining.

Integration with Contact Centers

Document Camera Support

Install a document camera in a video-enabled ATM or self-service kiosk so that your customers can share to the operator IDs, signed agreements or any documents and images in real time.

Document Camera Support

Branding and Customization

  • Add an individual logo of your company
  • Customize the user interface according to corporate colors
  • Use a virtual background for privacy of communication
  • Broadcast of promo videos in standby mode
Branding and Customization

Safe Communication with Medical Staff

TrueConf Kiosk Secured Version is specifically designed to ensure safe working conditions in medical institutions. The self-service system is equipped with RFID and NFC technologies, allowing contactless communication between the staff of the infectious diseases department and specialists in «green» zones — this enables the provision of medical care in the midst of epidemiological restrictions.

Safe Communication with Medical Staff

Video Consultations for Business

Providing remote services allows you to receive high-quality advice from specialized experts and greatly expand your company's capabilities.

Claim management

Claim management

Streamline the claims cycle and enable your clients to report their claims, reducing the time and effort.

Telemedicine

Telemedicine

The patient can consult with the physician remotely, avoiding queues.

Government & Police

Government & Police

To enhance accessibility to police services and facilitate the reporting of crimes, deploy self-help video kiosks.

Video banking

Video banking

Integrate video communication technologies into interactive kiosks, ATMs, or banking applications.

TrueConf VideoSDK

Integrate video conferencing into self-service terminals and information kiosks, and create your own solutions using a special set of tools TrueConf VideoSDK for developers.

TrueConf VideoSDK

Latest News

2022-11-23

TrueConf Recognized as a Key Player in the Latest AMA Video Banking Service Comprehensive Study

2021-09-28

TrueConf Releases a Safety Version of TrueConf Kiosk for Frontline Healthcare Workers

2021-03-30

TrueConf Kiosk 2.0: Control your app with the help of external console commands

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