TrueConf Server Admin Guide

# User types

With TrueConf Server you can set different roles and privileges for users and administrators. Below you can find an overview of user and admin roles in TrueConf.

# User roles

TrueConf Server users can be divided into the following categories:

If a user is registered on the server, but is not authorized, he/she will not be included in the list of online users whose maximum number is set in the license.

Please note that a conference can be created only by users authorized in the client application or in the personal area.

  • Guest – an unauthorized user who joins a TrueConf meeting. Guest access is only supported in public web conferences (webinars) only. Guests can join the meeting via a link or after preliminary registration. Guest can be assigned with a moderator or speaker role. These roles are described below.

When creating a public conference, the conference owner can restrict guest privileges by forbidding guests to send messages, audio and video.

  • SIP, H.323 and RTSP devices – SIP/H.323 endpoints that participate in a meeting (but are not registered on TrueConf Server), and RTSP streams (for instance, for IP camera broadcasting).

To learn how each type of users’ connection to TrueConf Server is licensed, check the section “TrueConf Server licensing”.

# User identificator

Every user of TrueConf Server and TrueConf Online cloud service has TrueConf ID.

TrueConf ID is a unique TrueConf user identifier designed for authorization in client applications and participation in video calls and conferences.

As a rule TrueConf ID looks like that: <user_id>@<server>. Where: <user_id> is user’s name entered during registration; <server> is TrueConf server name.

Examples:

User george on TrueConf Online cloud service:

george@trueconf.com

User maria on corporate TrueConf Server server.company.com:

maria@server.company.com

Although the @ character is used in TrueConf ID, it is not an email. If you send an email to a user’s TrueConf ID, he/she will not receive it.

# Roles of conference participants

During the conference, participants may be assigned with one of the following roles:

  • Conference owner is the user who created the conference and who has full control over the flow of this meeting.

  • Moderator is assigned by the owner or another moderator and has all the rights of the owner, except the right to download video recordings and view analytics.

  • Operator is a member of a special operator group created by the administrator on TrueConf Server, this person receives moderator privileges in any conference he/she joins.

  • Speaker is any conference participant who can be seen and heard by other users (this person is on the podium)

  • interpreter — a special participant role in a conference with enabled simultaneous interpretation mode. He/She does not appear in the video window layout; his/her sole role in the conference is to translate the speakers' presentations into the selected languages. For more details, refer to: creating a conference with simultaneous interpretation, working with simultaneous interpretation in the client application.

To learn more about the roles of conference participants, read the guide to the client application TrueConf for Windows, Linux, macOS.

# Admin roles

TrueConf Server features two types of administrators that correspond to the user groups automatically added to your OS during the TrueConf Server installation process:

  • TrueConf Server Admin has full access to the TrueConf Server control panel and can manage all server settings.

  • TrueConf Server Security Admin has read-only access to the reports and recording. TrueConf Server Security Admin cannot change any settings in the TrueConf Server control panel.

To learn more about the access to the TrueConf Server control panel, read the section about the initial configuration.

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