Getting Started

When the application is run for the first time, it will request your permission to send notifications. Tap Trust. The authentication window will open, here, you can:

• log in using a corporate account or on the cloud service TrueConf Online;

• scan the QR code to proceed to connect to the event;

• Join a conference via a link (e.g., as a guest).

Now you can start authenticating either on the corporate or cloud server.

Authorization

Using corporate email

The administrator of your video conferencing server might have set up simplified login using your corporate email. If so, to connect to your corporate TrueConf Server:

1. On the main screen, press the Log in button.

2. Enter your corporate email in the Enter your corporate email or TrueConf ID field:

   

3. Enter the password for your account. To sign in for the first time, please get login credentials from your administrator.

If this method is not used in your company or no server was found after you entered the email, please specify the connection address manually as shown below.

Using a login with explicit specification of the corporate server

To connect to your corporate TrueConf Server using a login (TrueConf ID):

1. On the main screen, press the Log in button.

2. Click the Enter server address manually button.

3. Enter the IP or domain name of the server (for example, server.example.com) and click the Connect button.

   

4. If you enter the correct address, you will see the server name above.

5. Enter the username (TrueConf ID).

6. The password for your account. When signing in for the first time, you can contact the server administrator to get your login information.

After signing in, you will have access to the five main sections of the application. For more information about these sections, refer to the corresponding parts of the user guide:

• Contacts

• Calls

• Conferences

• Chats

• Settings

On the cloud service

To proceed with logging in or creating an account on the cloud service, after clicking the Log in button, select the Cloud user account tab. You can use either your email or social media accounts.

Profile

Editing Profile

In the My profile window, click and select Editing. The following options will be available for modification:

• Profile picture

• Display name

• First name

• Last name.

All profile settings (except the profile picture) may be unavailable for editing if your company's server is run in integration with a directory service, such as Active Directory.

Personal Area

To access your personal area, in the My profile window, click and select My account. On the main page, you will see:

• Conferences scheduled for today

• Virtual rooms.

You will see only the events where you are either the owner or a participant.

By tapping on the conference name, you will open the card of this event. Here, you can:

1. Go to conference analytics.

2. Start the event.

3. Change its settings.

4. Export the event to your corporate calendar.

5. Delete the event.

For more details about the personal area, refer to its documentation.

Log out

To change the profile or server, you need to log out of your account. To do it:

1. Go to the Settings tab.

2. Open the My profile window.

   

3. Click the exit button .

User statuses

In TrueConf for Android, there are statuses that allow you to determine user activity:

• — online
• — online via smartphone or tablet;
• - online from a hardware or software SIP/H.323 terminal;
• - recent activity: network status for users who have previously logged into the mobile app but are currently offline;
• — participates in the conference as its owner.
• — busy in a video call or conference;
• - Away (not at the computer for a certain period, default is 15 minutes);

  When the computer screen is locked, the status is automatically set for a user logged into the TrueConf application. In this case, the timeout settings for this status are ignored.

• — do not disturb (set manually in the profile);
• — offline.