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How to Setup User Data Synchronization between TrueConf Server and Active Directory?

March 15, 2024
Dimitrii Zuikov

Dimitrii Zuikov

TrueConf Server supports LDAP data transmission and offers a variety of advantages for enterprises:

  • Automatic synchronization of user data.
  • No authorization at the workplace within the network.
  • Transparent, fast and easy administration.
  • Secure administration.
  • Support for Active Directory.


So, in this mode, all information about a user of the video conferencing system (fullname, job position, email, phone number, and so forth) is taken from the selected directory service via LDAP, for example, it is possible to mention Active Directory (AD) developed by Microsoft. TrueConf Server is compatible with AD, OpenLDAP, 389 Directory Server, and FreeIPA.

You won’t need to manually create user profiles for each employee of your company in TrueConf Server control panel and keep the user database updated independently (rename users, send forgotten passwords, delete information about former employees, etc.)

How TrueConf Server Syncs Information with LDAP

TrueConf Server connects with LDAP server over the same protocol and requests information about users in the local network of the selected domain. Once information is received, the server automatically syncs its data with LDAP server data and independently makes all the changes that follow.

Consequently, users of TrueConf client applications no longer need to be authorized at the workplace within the corporate network. TrueConf Server receives a request from TrueConf client application and, in turn, inquires LDAP server whether the corresponding user is available. Once confirmation is received, the server automatically authorizes the user.

How to Setup Integration between TrueConf Server and LDAP/Active Directory

LDAP server synchronization mode is available even in TrueConf Server Free; there is no need to purchase any additional licenses.

Check the server documentation to switch TrueConf Server into this mode.

Use the default settings when switching TrueConf Server to LDAP synchronization mode to work with Active Directory.

How to Sync LDAP/Active Directory Groups with TrueConf Server

Read our blog to learn how to transfer existing LDAP/Active Directory groups to TrueConf Server.

Automatic User Authentication

The users in your private network will be able to sign in to their client applications at their workplace without having to enter authorization information. They can do it with the help of SSO (Single sign on) technology. NTLM and Kerberos protocols are supported. To enable this feature, take these steps after configuring integration with the Active Directory/LDAP server.

  1. Go to the Users → Authentication section and check the NTLM SSO box.
  2. Specify the IP address ranges in the settings of the trusted security zone (called Trusted network by default).
  3. Check the required boxes, for example, Kerberos SSO if authentication via Kerberos is configured in the network.
  4. Save changes and restart the server.

In this case TrueConf users will be automatically authorized in their client applications when these applications start and connect to the video conferencing server. The following requirements have to be met:

  • A user’s computer is added to the domain.
  • The user is authorized in the OS under his/her domain account.

Automatic authorization will become available right after authentication settings are applied and the server service is restarted. Users will not have to enter the login and password in their client applications.

Authentication via third-party providers is also supported, for example, it is possible to mention Active Directory Federation Services (AD FS).


Still have questions? Please contact our support team directly via online chat.

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