TrueConf

# User types

TrueConf Server supports flexible role separation for users and administrators who work with the video conferencing system. Below, we will explain the permissions for each role.

# User roles

TrueConf Server users can be divided into the following categories:

  • User – a user account registered on TrueConf Server. Each user can sign in with their account in one of the following ways:

    • in the client application (for Windows/macOS/Linux, for Android, for iOS/iPadOS, and even for Android TV)

    • in the personal area

    • on TrueConf Group or TrueConf Videobar endpoints

    • in TrueConf Room software endpoint

    • with the help of SIP/H.323 devices that support registration on a gatekeeper or PBX, e.g., Phoenix Spider speakerphone or Polycom HDX endpoint.

If a user is registered on the server, but is not authenticated at the moment, he/she will not be counted as one of online users whose number is limited by the license.

Please note that a conference can be created only by users authorized in the client application or in the personal area.

  • Guest – an unauthorized user who joins a TrueConf meeting. Guest access is only supported in public web conferences (webinars) only. Guests can join the meeting via a link or after preliminary registration. Guest can be assigned with a moderator or speaker role. These roles are described below.

When creating a public conference, you can restrict the permissions available to guests, e.g., they can be prohibited from sending text messages, audio, and video.

  • SIP, H.323 and RTSP devices – SIP/H.323 endpoints that participate in a meeting (but are not registered on TrueConf Server), and RTSP streams (for instance, for IP camera broadcasting).

For more details on how the connection to TrueConf Server is licensed for each user type, refer to the "TrueConf Server licensing" section.

# User identificator

Every user registered on the TrueConf Server video communications platform (and the TrueConf Online online service) is given a TrueConf ID.

TrueConf ID is a unique identifier given to a TrueConf user; this identifier is needed for authentication in client applications and for addressing video calls and conferences.

TrueConf ID is usually represented in the format <user_id>@<server>. Here: <user_id> is the username specified during registration; <server> is the name of a TrueConf server.

Examples:

User george on TrueConf Online cloud service:

george@trueconf.com

The user maria on the corporate TrueConf Server named server.example.com:

maria@server.example.com

Despite the use of the @ character, TrueConf ID is not an email address. If you send an email to a user's TrueConf ID, it will not be delivered.

# Roles of conference participants

All registered users and guests (in public events) attending a TrueConf conference are referred to as participants. In addition to video conferencing, they can interact with each other through chat, reactions, and audio remarks (in a moderated role-based conference). Each participant is visible to everyone else in the conference participant list and cannot be hidden. They also have additional rights depending on their role.

# Moderator

Moderator is the participant who can manage the conference. This person can:

  • Invite users to the video conference

  • Remove participants from the event

  • Invite attendees to the podium during a moderated role-based conference

  • "Pin" speakers on the podium during a smart meeting

  • Control the devices of any other conference participant

  • Сhange the video layout

  • Select an audio track for participants in a conference with simultaneous interpretation

  • Change the PIN code and ID for an ongoing conference

  • Lock an ongoing conference for new participants

  • End the conference.

Unlike the owner, there can be multiple moderators in a TrueConf conference. They can be appointed by the conference owner or any moderator.

A guest or a participant from a federated TrueConf Server can also be appointed as moderator.

# Owner

Owner is the user who created a conference, or who was appointed as the owner by administrator when creating or editing a new conference. When the owner joins the conference, this user automatically get the following rights:

  • All moderator rights listed above

  • Access to event analytics

  • The right to manage video recording on the server side

  • Ability to download video recordings of this conference stored on the server.

A moderator cannot remove the owner from the conference.

# Operator

Operator – the user who gets conference moderator privileges in any meeting hosted on their TrueConf Server instance. This role can be useful when an experienced user is required to help organize the conference.

In addition to the moderator rights, the operator can:

  • join any conference protected by PIN without having to enter it

  • Join locked conferences.

Unlike the moderator rights, the rights of an operator cannot be transferred via federation. It means that if you are an operator on your TrueConf Server, you will not become an operator when joining a conference hosted on a different server (with a different address).

# Speaker

Speaker – an active participant of the conference who has the right to present during the meeting.

The speaker rights can be given to different participants depending on the conference mode:

  • In all-on-screen mode each participant is a speaker.

  • In video lecture mode there can be only one speaker (teacher) who can be seen and heard by other participants (students). However, you can add another speaker by promoting a participant to the role of a moderator. This participant will also be displayed in the layout.

  • In a moderated role-based conference, any participant can become a speaker after sending a special request for the podium. Additionally, a moderator can invite a participant to the podium. The number of spots on the podium has to be specified when creating the conference.

  • In smart meeting mode, any participant can become a speaker if his/her voice activity is detected or if this user starts sharing content. In this case, the participant who keeps silent longer than others or started content sharing earlier (when the microphone is muted) will be removed from the video layout. The number of “spots” available on the podium is limited and can be set when the conference is created. The moderator can “pin” any participant on the podium to make sure that this participant is not accidentally removed from the layout even if he/she keeps silent.

# Interpreter.

An interpreter is a conference participant who is allowed to translate the presentations of other participants simultaneously in conferences with corresponding settings. The interpreter selects the language from the language pair assigned to him/her (e.g., English-Spanish). All attendees, who select the translated language, can hear the interpreter, although they do not see the interpreter in the video layout (in the participant list, the interpreter is displayed in the separate Interpreters section).

# Administrative roles

TrueConf Server includes two types of administrators based on user groups that are automatically added to the OS during server installation:

  • TrueConf Server Admin – has full access to the TrueConf Server control panel and can change any server settings.

  • TrueConf Server Security Admin – can only view reports and video conference recordings. TrueConf Server Security Admin cannot change settings in the TrueConf Server control panel.

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