App Configuration
Notifications
To configure the application notifications, go to category on tab . Here you can set up:
For pop-up windows on your desktop: their location, number, and tracked events:
The appearance of event notifications in block .
In the section, you can set audio notifications for various events (calls, conference events, etc.). You can change the default sounds to other sounds offered by the application in the drop-down lists or upload your audio files. The maximum size for an uploaded file is 5 MB.
Regardless of selected settings, you do not need to worry that chat notifications will interfere with your . All notifications are automatically hidden from stream viewers while remaining visible to you.
Connecting to the server
In section , you can change your server or connect to .
When you check the box in the field (unchecked by default), the connection during a will be established through the server.
You can check the using the link .
You will also find the section in this menu.
If you select and click , you will be redirected to your operating system's proxy settings.
When you click the link in item , a separate window will open for you to enter all the necessary information.
Fine-tuning connection speed
You can manually increase the incoming and outgoing bitrate in the section of the client application, if this feature is supported by the connection channel with the server and network equipment. In this way, one can address video quality issues in conferences. These settings limit each incoming/outgoing stream, not the entire bandwidth for the conference.
You can check the available connection speed based on the results of the channel test in section .
This test simulates real-time network load, and its results can indicate the actual speed and latency between the server and the client application. These figures may differ significantly from those claimed by your Internet provider. The recommended latency is up to 1000 ms; if higher, meeting participants will notice it.
Main Preferences
By navigating to section , you can configure the application to launch automatically when the operating system starts (disabled by default).
The checkbox (enabled by default) allows you to connect to the server automatically, without entering your login and password manually each time. The application will store login details for different servers and automatically sign in when you connect to one of them.
If you want to change the server, go to the menu, specify the desired server in the section, and click . It is not necessary to disconnect from the current server using the menu item beforehand, as this would make automatic authorization unavailable the next time you connect to this server.
If the user is inactive for a certain time, status is set automatically (in 15 minutes by default).
To change this setting, drag the slider to set your value (from 1 to 60 minutes).
Uncheck if you do not want the application to track your activity.
In section , you can select the string to display under user names in the contact list. The available options for selection are: , , .
Power Saving Settings
In the main preferences section, you can also manually manage power-saving settings on your device. Please note that depending on the current thermal output and battery status.
To activate, check the box in line .
Select the power saving mode or .
About power-saving modes:
– in this mode client application disables certain features, especially those ones related to AI (such as background blurring and virtual backgrounds). When these features are activated, the quality of transmitted video is reduced to minimize power use. – the restrictions of mode include disabling the device's webcam and receiving video from participants, except for content transmitted via the second stream.When maximum power-saving mode is used, you will not see the content shared by other meeting participants in their video windows during a call or conference. However, you will see video when the participant chooses to in a separate window (a slideshow is always shared in the secondary stream).
Configuring the main menu panel
In the section, you can configure the application's main menu.
To keep the main menu constantly displayed on the left side of the application window (except during communication sessions and in the settings menu), check the box (default setting). If the box is unchecked, the menu will be hidden behind the button .
To display the menu even during video conferencing sessions, check the box .
In this section, you can also configure the order of the permanently available items in the main menu. Additional items can be hidden by moving them to the list. To move an item to the desired position, press and hold the button next to its name with the left mouse button and drag it to the new location.
After that, the items from block will always be placed in the main menu, while the items from block will be hidden in a dropdown list activated by pressing the button.
If the checkbox is not selected, the menu will display items from both sections, with the elements from section placed below the others and separated by a dividing line.
Tools
In the menu section, you will find the settings for collaboration tools, which are discussed in detail in other chapters of the documentation:
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Conferences
To configure the application's behavior during conferences and video calls, go to section :
In this section you can also find the following settings:
Automatically accept podium requests from attendees in any of the conferences where you are a moderator (or the owner)
Automatically accepts podium invitations
Display the conference widget (the app can remember the last position of this widget on the screen)
Spotlight the active speaker’s video window
Automatically remove non-video participants from the conference layout
Set the rules for displaying participants’ names in the video layout (it will be possible to choose the position of the name in the window)
Save the display settings of the self-view: when you change the position and size of the self-view, the application will remember and apply these values for all calls and conferences. By default, your self-view is displayed in the bottom left corner.
Display the self-view video window over the layout – if this checkbox is marked, your self-view video will be displayed in a separate layout (this does not affect the )
selection of the default local video layout. For item , there are additional settings for displaying the priority window and other video windows.
Styling
By going to the section, you can customize the application's appearance.
Switch to option to enable dark mode for the application.
In section , switch to option to configure the border color for the active speaker (default is orange).
If you want to change the space between video windows, move the slider in the section (0 pixels by default) or set your value in the corresponding field.
Check the box to hide user avatars.
You can change the background of the video layout in section . You can either select a preferred standard background or set a custom one by uploading it from your computer using the button.
Hotkeys
You can control the application using hotkeys. A list of all available combinations can be found in .
Uncheck the box next to the action name in the list to disable a specific keyboard shortcut. To completely deactivate the use of any shortcuts in the application, uncheck the box .
You may also see the checkbox next to each hotkey. If this box is checked, the selected hotkeys will work even if the application is minimized:
You can also customize the hotkeys.
To do it, take these steps:
Left-click on a shortcut.
Next, press the new keyboard shortcut.
New keyboard shortcuts are not saved automatically, so after configuring them, please click the button.
When re-mapping hotkeys, try to avoid system shortcuts (such as Ctrl + C, Ctrl + Alt + Delete, etc.). If you specify a shortcut that is already in use, the application will ask you to re-map the shortcut (use this shortcut for a different action and automatically select a new shortcut for the old action) or cancel new changes.
Please note that multiple fixed shortcuts are assigned for some actions. If necessary, you can disable one or more shortcuts by clicking the left mouse button.
If necessary, you can undo the changes previously made (including those you have saved earlier) by clicking the button.
About the System
In the section, you can view information about your hardware and the approximate system rating. This rating affects the availability of certain features, such as background blurring and virtual backgrounds.
The rating depends on three parameters: send, receive (receiving in a call), and receive group (receiving in a conference). Each parameter is indicated by its respective first letter (s, r, rg).
Please note that this rating does not definitively determine how background replacement or blurring will work. The rating may vary each time when the application is launched, even on the same hardware.
Application supports three types of interface rendering for better compatibility with various video cards, which can be launched :
To forcibly launch the client application in native OpenGL mode (hardware encoding), use the key:
-r glor-r opengl.To launch the application in DirectX mode, use one of the following keys:
-r gles,-r opengles,-r directx,-r angle.To start software rendering, use one of the following keys:
-r soft,-r soft-gl,-r gdi. Software rendering can be used if the DirectX option doesn't work.
If the graphics card is old or it has outdated drivers, there may be crashes, freezes or artefacts when the application is run in OpenGL mode. These problems occur because we are trying to use new libraries on an old video chip.
In some cases, the problem can be solved by updating the drivers of the video chip, but sometimes it doesn't help because the video core is outdated. In such situations, developers add the video core to the list of obsolete ones, and for such PCs, we recommend using DirectX mode by default. You will see the following notification: . Don't worry, the application will likely work fine; we are simply informing you that an older video card is being used.
Additionally, the rating may be downgraded if the application is running in a VDI (Virtual Desktop Infrastructure) environment. If the application performance degrades, you may contact the administrator to arrange for more powerful virtual machines for workstations.
Selecting a video card for running the application in OS
Sometimes, the OS selects a wrong rendering device when running client application, for example, it may use an integrated video core instead of a dedicated graphics card. This can lead to interface artifacts, application freezes, and other issues. To solve these problems, try switching to a different video card.
If you need to select a device for rendering the client application on Windows, you can take these steps:
Open the menu and enter in the search.
In the window that opens, you will see a list of applications. Find the client application in the list and click the button.
If the application is not displayed in the general list, click the button above and manually specify the path to your application.
After clicking the button, you will see a pop-up window where a user can either let the OS automatically select the device or choose the default device manually. Choose the required device and click .
Restart your computer.
If you are using one of Linux distributions, the method of selecting the video rendering core will vary depending on the desktop environment (shell) you use. For instance, when using Gnome (the default shell for Debian, Fedora, Ubuntu) to launch application on a dedicated graphics card, just right-click on the application icon in the app list or dock panel and select (the option name may vary, but the result will be the same). If you use the official software from the dedicated graphics card manufacturer, configure profiles in the software settings. For example, in the NVIDIA X Server application, select the option in the menu.
For other graphical interfaces, we recommend referring to the official documentation on the use of composite graphics.
Restricted rendering mode
If you see such a message, please update all the necessary drivers for your video devices:
This problem may be the result of a low rating caused by the use of an old video card or due to the work in a VDI system with a weak virtual machine.