User Roles
supports flexible role separation for users and administrators who work with the video conferencing system. Below, we will explain the permissions for each role.User roles
All users connected to are divided into the following categories:
User – a user account registered on . Each user can sign in with their account in one of the following ways:
in the client application (, , , and even );
in the ;
on terminals or ;
in the software terminal ;
using SIP/H.323 devices that support registration on a gatekeeper or PBX, such as the speakerphone or the terminal.
If a user is registered on the server, but is not authenticated at the moment, he/she will not be counted as one of online users whose number is limited by the license.
Please note that a conference can be created only by users authorized in the client application or in the personal area.
- Guest – an unauthorized user who joins a meeting. Guest access is only supported in public web conferences (webinars) only. Guests can join the meeting via a link or after preliminary registration. Guest can be assigned with a moderator or speaker role. These roles are described below.
When creating a public conference, you can , prohibiting them from sending messages, audio, and video.
Unlike authenticated users, guests can only see (login) and the displayed name in the cards of other event participants. This restriction is set due to security reasons and cannot be removed by the server administrator.
- SIP, H.323 and RTSP devices – SIP/H.323 endpoints that participate in a meeting (but are not registered on the server), and (for instance, for IP camera broadcasting).
For more details on how connecting users of each type to is licensed, refer to the section.
User ID
Each user of the video conferencing server (as well as the online service ) is required to have .
is a unique identifier given to a user; this identifier is needed for authentication in client applications and for addressing video calls and conferences.
It typically appears as<user_id>@<server>. Here, <user_id> refers to the username specified during registration, and <server> denotes the server name .Examples:
User with the name maria on the corporate with the name server.example.com:
maria@server.example.com
Despite the use of the @ symbol, is not an email address. If you send an email to of the user, it will not be delivered.
Participant roles in a conference
All registered users and guests (in public events) attending a conference are referred to as participants. In addition to video conferencing, they can interact with each other through chat, reactions, and audio remarks (in a moderated role-based conference). Each participant is visible to everyone else in the conference participant list and cannot be hidden. They also have additional rights depending on their role.
Moderator
Moderator is the participant who can manage the conference. This person can:
Invite users to the video conference
Remove participants from the event
Invite attendees to the podium during a moderated role-based conference
"Pin" speakers on the podium during a smart meeting
Control the devices of any other conference participant
Сhange the video layout
Select an audio track for participants in a conference with simultaneous interpretation
Change the PIN code and ID for an ongoing conference
Lock an ongoing conference for new participants
Manage the waiting room and move participants to and from this room
End the conference.
Unlike the owner, there can be multiple moderators in a conference. They can be appointed by the conference owner or any moderator.
A guest or a participant from another , with whom your is configured, can also be appointed as the moderator.
Owner
Owner is the user who created a conference, or who was appointed as the owner by administrator when . When the owner joins the conference, this user automatically get the following rights:
All moderator rights listed above
Access to event analytics
The right to manage video recording on the server side
Ability to download video recordings of this conference stored on the server.
A moderator cannot remove the owner from the conference.
Operator
Operator – the user who gets conference moderator privileges in any meeting hosted on their instance. This role can be useful when an experienced user is required to help organize the conference.
In addition to the moderator rights, the operator can:
join any conference protected by PIN without having to enter it
Join locked conferences.
Unlike the moderator rights, the rights of an operator cannot be transferred via . It means that if you are an operator on your , you will not become an operator when joining a conference hosted on a different server (with a different address).
Speaker
Speaker – an active participant of the conference who has the right to present during the meeting.
The speaker rights can be given to different participants depending on the conference mode:
in the "" mode conference – each participant;
In mode there can be only one speaker (teacher) who can be seen and heard by other participants (students). However, you can add another speaker by promoting a participant to the role of a moderator. This participant will also be displayed in the layout.
In a , any participant can become a speaker after sending a special request for the podium. Additionally, a moderator can invite a participant to the podium. The number of spots on the podium has to be specified when creating the conference.
In , any participant can become a speaker if his/her voice activity is detected or if this user starts sharing content. In this case, the participant who keeps silent longer than others or started content sharing earlier (when the microphone is muted) will be removed from the video layout. The number of “spots” available on the podium is limited and can be set when the conference is created. The moderator can “pin” any participant on the podium to make sure that this participant is not accidentally removed from the layout even if he/she keeps silent.
Translator
An interpreter is a conference participant who is allowed to translate the presentations of other participants simultaneously in . The interpreter selects the language from the language pair assigned to him/her (e.g., English-Spanish). All attendees, who select the translated language, can hear the interpreter, although they do not see the interpreter in the video layout (in the participant list, the interpreter is displayed in the separate section).
Administrative Roles
In , there are two types of administrators based on user groups that are automatically added to the OS during the server .
Administrator with full access
The administrator with full access is essentially a role that provides all permissions for configuring in the control panel. This role is given to the user of the OS where the server is installed. Moreover, this user has to be added to the special user group:
on Windows
on Linux.
To manage the server settings, you need to log in to the control panel with this user's credentials (username / password).
Security Administrator
The security administrator is the role that provides limited read-only access to certain data in the control panel: event reports, connection data, conference and call recordings (if available), and chats. This role is given to the user of the OS where the server is installed. The user has to be added to the special user group:
on Windows
on Linux.