description: Adding participants to a conference and viewing the list of participants, calling via DTMF. Managing participants' audio and video devices.

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Managing Participants and Waiting Room

View the list of participants

To open the list of all conference participants during an event, click the Participants button. The following actions are available in the participant list:

• Viewing a list.

• The conference moderator can: use the and buttons to turn the camera and microphone on/off respectively. By clicking the button: broadcast the participant's video stream as an NDI stream, view subscriber information, appoint them as the moderator, send DTMF commands, and use the button to remove the participant from the conference.

Adding participants

To add new participants, take the following steps:

1. Click the Add participants button in the conference control panel.

2. In the window that opens, several tabs will become available for adding a subscriber or device to the conference.

You can also invite users to the conference by going to the participant list and clicking the Add button.

You can search for users by TrueConf ID, first name, last name, alias, as well as display name.

Waiting room management

During the event, moderators can manage the waiting room:

• activate it using the conference information window or real-time meeting management;

• move participants to the waiting room using the button (a participant with the moderator or operator role cannot be moved), as well as return them to active participation in the conference:

Please note that in the example above, there are participants marked with a "star" icon. This means they are moderators or operators and cannot be moved to the waiting room.

Send DTMF command

In TrueConf Room, you can send DTMF commands to devices that support them directly from the conference control panel using the RTP EVENT and SIP INFO modes. For more details on transmitting these signals, refer to the documentation provided by the manufacturer for the specific model.

There are two options to send DTMF commands:

Option 1

1. Open the Participants block by clicking the corresponding button.

2. Click the button next to the name of the desired participant and select Tone dialing.

Option 2

1. Open the Change layout block by clicking the corresponding button.

2. Click on the video window of the participant to whom you want to send a DTMF command and select Tone dial.

Managing and changing participants’ audio and video devices

During a conference, moderators (including the owner and operator) can remotely control the devices of participants. To do this, click the Real-time management button in the conference control panel.

For more information on how to use the real-time meeting management panel, please refer to our documentation.