# Address book

When you sign in, the pinned main menu and address book will be displayed in the left part of the window:

/docs/client/media/address_book/en.png
  1. Address book display and user groups management

  2. Dialer

  3. Adding user groups.

  4. Search field

  5. Your profile

  6. Chats

  7. Conferences created ad hoc and meeting scheduling

  8. Address book

  9. Call history

  10. List of users and their statuses

  11. Settings

  12. Slideshow

  13. Video records

  14. Global user list

You can change the width of the displayed contact list by dragging its right border. Similarly, you can change the size of other sections and panels displayed on the right side.

# User statuses

Each user in the address book is assigned with one of the following statuses:

/docs/client/media/gui/statuses/online/en.png — Online
/docs/client/media/gui/statuses/mobile/en.png — Online from a smartphone or tablet
/docs/client/media/gui/statuses/from_terminal/en.png — Online from a hardware or software SIP/H.323 endpoint
/docs/client/media/gui/statuses/in_cloud/en.png — Recently active: the network status for users who previously signed in to the mobile application, but are currently offline
/docs/client/media/gui/statuses/owner/en.png — Owner of an ongoing conference
/docs/client/media/gui/statuses/busy/en.png — Busy (in a video call or conference)
/docs/client/media/gui/statuses/away/en.png — Away (away from keyboard for a certain time period, 15 minutes by default)

When the computer screen is blocked, the status /docs/client/media/gui/statuses/away/en.png is immediately set for the user who is signed in TrueConf client application. In this case, timeout settings for this status are ignored.

/docs/client/media/gui/statuses/dont_disturbed/en.png — Do Not Disturb (can be set manually by a user)
/docs/client/media/gui/statuses/offline/en.png — Offline.

# Notifications about user status change

TrueConf client application supports notifications about user status changes.

If you want to be notified as soon as some user’s status is changed to Online, take these steps:

  1. Find the user in the address book

  2. Right-click on this contact

  3. Select the Notify when user goes online option in the context menu.

    /docs/client/media/notify_when_online/en.png
  4. If you want to disable the notification before the user's status is changed, right-click on this contact and select the option Don't notify when user goes online.

  5. As soon as the user's status changes, you will receive a notification with an option to make a call or send a message.

    /docs/client/media/change_user_status_notification/en.png
  6. If you miss the notification and the status of the selected user changes again, the corresponding alert will be displayed. You can either continue status tracking or go to the chat.

    /docs/client/media/notification-offline/en.png

Notifications about status changes are also available for [user groups]](#bulk-operations).

# Adding contacts

Enter user’s TrueConf ID in the search field and click /docs/client/media/gui/add_button/en.png button.

Similarly, you can add third-party SIP/H.323 and RTSP devices to your address book by entering a call string in the appropriate format instead of TrueConf ID.

After that you can create a new group for this user or add the user to an existing group:

/docs/client/media/create_group_with_user/en.png

TrueConf Server administrator can add contacts to your address book and set group display automatically to save you from manual settings.

# Viewing and editing user profiles

To view a user profile, left-click on the user's name or select User info in the context menu.

The following options are available in the user profile:

  • Сall the user or send a personal message

  • Share the user contact

  • Quickly copy a separate item from the profile (phone number, TrueConf ID, etc.) with the special button

  • Open the additional settings menu where you can:

    • view/edit user information

    • disable/enable notifications about messages from the user

    • delete or block the user

    • set a notification that will be displayed when the user's status changes to Online.

/docs/client/media/user_profile/en.png

If a user has been added to your address book by your TrueConf Server administrator, you will not be able to delete or edit the user profile.

To share a contact, click /docs/client/media/gui/share_contact/en.png, select the recipient in the pop-up window and click on the Share button. You can also do it in the group chat window by clicking on the /docs/client/media/gui/paperclip/en.png button.

# Searching for users

Enter the user's TrueConf ID or the initial characters of his/her name in the search field above the address book. The application will filter the contact list according to your query and it will be easier for you to find the contact.

/docs/client/media/find_contact/en.png

# Deleting users

Find the user or device by their display name in the address book, open context menu and click Delete from contacts.

/docs/client/media/delete_user/en.png

You can only delete the address book contacts you've added manually.

# Blocking users

You can block any user via the context menu.

/docs/client/media/block_user/en.png

Similarly, you can unblock users.

When a user is blocked, they will not be able to:

You can find the list of blocked users in the Settings → More → Block list section of your client application:

/docs/client/media/block_list/en.png

# Global user list

Click Global user's search in the main menu to view the list of users from federated TrueConf Server instances.

/docs/client/media/global_contacts/en.png

# Configuring your address book

# Setting up your address book view

Click the arrow /docs/client/media/gui/arrow_down_button/en.png above the search field to сhange the address book view. You can select the users you would like to be displayed: all/online/groups.

In order to display only users from a certain group in the address book, click Show one group and select the necessary groups from the list.

Select Show groups if you would like to display the list of your groups.

# Adding user groups

At the top of the address book, click on the /docs/client/media/gui/add_button2/en.png button above the search box and select Create a group in the drop-down menu. Now you can start creating a user group. Enter its name and save your changes.

/docs/client/media/create_group/en.png

# Editing or deleting groups

To delete or edit a group:

  1. Open your address book and choose to show groups.

  2. Right-click on a group and select Rename group or Delete group in the context menu:

/docs/client/media/delete_group/en.png

In this menu, you can also add new users to the group with the corresponding button.

# Bulk actions

You can also select multiple users for popular bulk actions, such as:

  • Create a conference

  • Create a group chat

  • Create a group

  • Manage groups

  • Set a notification that will be displayed if several people/a selected group change their status to Online.

If the option Notify when all participants are online is clicked, you will receive a notification each time when any of group member changes their status. This feature can come in handy if you need to reach out to a group of people, for example, employees in a certain department and it does not matter to you who becomes available first.

To learn more about this feature, check the section Notifications about user status change.