Sound problems while using the G722.1C audio codec?

Dmitriy Taschi
October 2, 2017
Dmitriy Taschi
Categories: Knowledge Base

Some endpoints (e.g. Lifesize solutions), use reverse byte order in the transmitted stream for G722.1C codec, which may result in audio signal being corrupted.

We try to adjust transcoding parameters automatically to prevent such problems.  However, if you face this problem,  please contact TrueConf technical support. Our experts will help you fix this issue by adjusting built-in H.323/SIP gateway settings in Windows registry.

Still have questions? Please contact our support team directly via online chat.

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