Meet TrueConf Kiosk 4.0 — a new version of our software aimed at turning self-service terminals, information stands, ATMs, and other devices into full-fledged video kiosks for remote customer service and support in banks, airports, medicine, retail, and other spheres. TrueConf Kiosk is a turnkey solution with an intuitive interface which can be easily customized to suit your brand, needs, and objectives.
We told about new features of TrueConf Kiosk 4.0 on our on-demand webinar
Table of Contents
List of supported operating systems
- Microsoft Windows 7SP1+
- Ubuntu 22.04
4K video calls
In the new version of TrueConf Kiosk, we’ve enhanced the quality of video conferencing up to 4K UltraHD in scenarios that require high image detail, for example, for remote display of products or documents.
New UI
In the 4.0 update, we have completely redesigned the interface of our application for information stands and self-service kiosks. Now it has become more modern and corresponds to the general style of our solutions.
TrueConf Kiosk Configurator
You can set up TrueConf Kiosk operation parameters using a special TrueConf Kiosk Configurator application.
Operating modes
TrueConf Kiosk administrators can now switch between two operating modes depending on the required scenario — Interactive kiosk and Reception.
Reception
In this mode, TrueConf Kiosk is opened in full screen where the preset buttons are displayed.
The kiosk administrator can assign the required number of buttons with the following parameters in the Calls section:
- Call to a specified user from the address book (Operator)
- Call to a group of users — the connection is established with the first free operator who accepts the call (Group)
- Call to operators from a given list in turn (List of operators)
- Call to a random contact from the address book (Address book).
Interactive kiosk
In this mode, TrueConf Kiosk is hidden under the floating button that is displayed over the Windows and Linux desktop. This allows running images, videos, and other useful materials on the kiosk screen in standby time. You can assign one of the necessary parameters to the pop-up button (similar to the Reception mode), or several different parameters. In this case, pressing the button will open the Reception mode.
Vertical orientation
TrueConf Kiosk 4.0 now has support for vertical orientation. The software for information stands and video kiosks has been adapted for user-friendly work on screens in different orientations.
Branding and customization
You can configure the interface of TrueConf Kiosk in the Appearance section. The administrator can upload a background image and logo, which will be displayed on the main screen of TrueConf Kiosk in full-screen mode.
Remote control of a PTZ camera connected to TrueConf Kiosk
Using TrueConf client applications for Windows, Linux, macOS, iOS, and Android, it is now possible to remotely control PTZ cameras connected to information stands or video kiosks. You can change the angle, zoom in, and adjust the camera from any available device.
