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Users group settings in TrueConf Server

With TrueConf Server you can add users into groups and assign user rights on a group basis. This will make it much easier to schedule conferences in TrueConf client applications, as the moderator can invite any user group to a conference in one click. This feature is especially useful for large-scale enterprises.

Groups can be also created in all TrueConf desktop applications. To learn how to do it, check out our documentation where TrueConf for Windows is described as an example.

Creating a group in the Registry mode

  1. Go to the Users → Groups section in the TrueConf Server control panel. Here you can see the table that contains the list of all users groups registered on TrueConf Server.
  2. To add a new group, enter its name e.g., Marketing Department.
  3. Click the Create button. Your group will be added to the table.Users group settings in TrueConf Server 1

Now you can add users to the group according to TrueConf Server user manual.

Adding groups in LDAP mode

If you would like to centrally manage user information and enable LDAP synchronization on your TrueConf Server instance, the list of users and groups is imported from the LDAP catalog (e.g., Active Directory). Note that your designated user search catalog object must contain all necessary user groups. For instance, if when configurating LDAP you indicated in the Group field the string cn=UsersGroup,ou=People,dc=example,dc=com, on the LDAP side the UsersGroup object must contain the necessary account groups:

Users group settings in TrueConf Server 2

In this case, system administrators will not be able to create user groups and add group members in the TrueConf Server control panel. Instead, they can be imported from the LDAP catalog. To do it, follow the next steps:

  1. Open the TrueConf Server control panel and go to Users → Groups.
  2. Click Change above the group list.
  3. Enter your search and press Users group settings in TrueConf Server 3. You can type both full group name or a keyword.
  4. Click Users group settings in TrueConf Server 4 to add required groups to the list.
  5. Press Save to apply changes.

Users group settings in TrueConf Server 5

You can limit user group rights, e.g. for editing the address book or using collaboration tools in a client application. To do it, uncheck a corresponding box in the table. You can learn more on how to distinguish between different user roles in the TrueConf Server documentation.

Below we will explore how to create address books for groups using the example of Sales Department group that you could either create or import from your LDAP catalog.

Creating group address books

Step 1. Configuring visibility of other groups

  1. Click Customize in the Address Book column (next to Sales Department group in the general table).
  2. Choose User Groups in the upper part of the page.
  3. Check Marketing Department in the drop-down list.
  4. Click Apply.

Users group settings in TrueConf Server 6

Now users from the Sales Department group will find users from the Marketing Department group in their TrueConf client applications.

Likewise, you can create and set up address books for other user groups.

Step 2. Adding SIP/H.323/RTSP endpoints and conferences

  1. Add the first endpoint (Address book section) to the Marketing Department group by entering the following data:
    1. Identifier (ID) or a call string corresponding to the endpoint connection protocol. Check the call string formats (for SIP/H.323 devices and RTSP-cameras) described in our blog articles.
      • SIP#sip:warsaw@company.com:8888
      • H.323#h323:hdx8000@192.168.1.2
      • RTSP#rtsp:%2f%2f222.11.1.100%2faxis-media%2fmedia.amp
    2. the name of an endpoint or location of the meeting room where it is placed

    You can add other endpoints in a similar way. The picture below shows how various endpoints can be added to the address book. Check our articles about test calls via SIP/H.323/RTSP:

    Users group settings in TrueConf Server 7

    You can delete the endpoints you added easily be clicking on Users group settings in TrueConf Server 8 icon.

  2. If it’s needed, you can also add virtual rooms (constantly available conferences)  to a group address book. Just enter the conference ID (CID) in the following format \c\CID, e.g. \c\meeting-room.Users group settings in TrueConf Server 9

Once you have completed these steps, users will be able to find the endpoints and virtual rooms in the address books of their client applications.


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