Getting started

When the application is run for the first time, it will request your permission to send notifications. Tap Trust. The authorization window will open, here, you can:

• Sign in with your corporate account

• Sign in to the TrueConf Online free cloud service with social media. To do it, tap the Cloud user account button.

Signing in

With your corporate email

The administrator of your video conferencing server could allow an easier authentication method, with your corporate email. If so, take these steps to connect to your corporate TrueConf Server:

1. Tap the Log in button on the main screen.

2. Enter your corporate email in the Enter your corporate email or TrueConf ID field:

   

3. Enter the password for your account. To sign in for the first time, please get login credentials from your administrator.

If this method is not used in your company or no server was found after you entered the email, please specify the connection address manually as shown below.

Login authentication with explicit specification of the server address

To connect to your corporate TrueConf Server with your login (TrueConf ID), take these steps:

1. Tap the Log in button on the main screen.

2. Tap the button Enter server address manually.

3. Enter the IP address or domain name of the server (for example, server.example.com) and tap the Connect button.

   

4. If you enter the correct address, you will see the server name above.

5. Enter the username (TrueConf ID).

6. The password for your account. When signing in for the first time, you can contact the server administrator to get your login information.

After signing in, you will have access to the five main sections of the application. For more information about these sections, refer to the corresponding parts of the user guide:

• Contacts

• Calls

• Conferences

• Chats

• Settings

Profile

Profile editing

Tap in the My profile window and select Editing. You will be able to change:

• Profile picture

• Display name

• First name

• Last name.

All profile settings (except the profile picture) may be unavailable for editing if your company's server is run in integration with a directory service, such as Active Directory.

Personal area

To access your personal area, tap in the My profile window and select My account. On the main page, you will see:

• Conferences scheduled for today

• Virtual rooms.

You will see only the events where you are either the owner or a participant.

By tapping on the conference name, you will open the card of this event. Here, you can:

1. Go to conference analytics.

2. Start the event.

3. Change its settings.

4. Export the event to your corporate calendar.

5. Delete the event.

To learn more about the personal area, refer to the documentation.

Logout

To change the profile or server, you need to log out of your account. To do it:

1. Go to the Settings tab.

2. Open the My profile window.

3. Tap the logout button .

User statuses

In TrueConf for Android, there are statuses that can be used to determine the activity of users:

— online

— online from a smartphone or tablet

— online from a hardware or software SIP/H.323 endpoint

— recent activity: this network status is given to a user who previously signed into the mobile application, but is currently offline.

— the owner of an ongoing conference

— busy (in a video call or conference)

— away (away from keyboard for a certain time period, 15 minutes by default)

When the device screen is locked, the status for the user, who is currently logged in to TrueConf application, is automatically set to . In this case, the timeout settings for this status are ignored.

— do not disturb (can be set manually by a user)

— offline