TrueConf Server Documentation

# Conference page

Every conference, created on TrueConf Server has a web page. Its user interface may differ depending on the conference schedule and privacy mode.

The conference owner will be able to make use of additional features on the conference page. If the event has not started yet, the owner will be able to edit the description by going to the Conference info section and clicking Edit:

/docs/server/media/edit_description/en.png

We recommend using a client application instead of a browser as a tool for participating in a conference because applications offer users much more features.

# A virtual room or a scheduled conference that has already been started

If it is a virtual room or a scheduled conference that has already been started, you will see the buttons allowing you to join the meeting either from TrueConf client application or from the browser. If it is a webinar, you will be able to join as a guest; in this case, you will need to enter your name in the corresponding field:

/docs/server/media/virtual_room/en.png

# Scheduled conference without registration

In this case you will see the general information about the webinar and the button for adding this event to your calendar:

/docs/server/media/scheduled_conference/en.png

If the conference has already been started, you will be able to join it either with your TrueConf Server account or as a guest (available for a webinar) as it is shown above.

# Scheduled conference with open registration

The registration is available only for public conferences. In this case, you will see the Sign up button. If you click on it, you will be asked to fill out the registration form (required fields will be marked with an "asterisk"):

/docs/server/media/registration_info/en.png

If email invitations were allowed on TrueConf Server, you will receive a connection link that will be sent to the email you provided when filling out the form. Otherwise, you will need to click on the Copy link button to copy and save the conference join link.

The connection link is unique and cannot be shared with another participant or used on multiple devices simultaneously. For instance, your session on the computer will end if you try to connect on your phone.

When configuring registration for a conference, access may be restricted to authorized users only. In that case, to join the webinar participant list:

  1. Authenticate on the conference page by clicking on these buttons: Sign in → Enter as a registered user.

  2. Click on Attend.

Check out the article in our knowledge base to learn more about different ways of joining a conference.

# Why do we recommend using a client application instead of a browser?

The company TrueConf offers convenient client applications for all major platforms. We recommend using these applications to participate in events, as they offer more features compared to browsers, due to the limitations of WebRTC technology. Additionally, each browser developer may deviate from generally accepted recommendations for implementing certain functionalities. In client applications, this issue is absent because all features are already available and do not depend on external vendors. Some obvious limitations of the browser client compared to the native applications of TrueConf include:

  • In a browser, a user can only connect to an ongoing conference; one cannot work outside the conference.

  • Fewer chat features.

  • The maximum size of a file that can be sent to a chat is limited to 1 Gb.

  • Not all moderator features are available, such as participant role management, waiting room control, etc.

For more details on how to use client applications on different platforms, refer to the relevant documentation.

If you have to join TrueConf conferences from a browser, the following features will be available:

  • Ability to join conferences from popular browsers (the list of supported solutions is provided on our website)

  • Participation in a conference of any mode and access type (internal or public)

  • Ability to select an audio track when joining a conference with simultaneous interpretation

  • Conference chat

  • Ability to share the screen or application windows

  • Send a request for the podium in a moderated role-based conference.

# Selection of devices

After joining a conference from a browser, you will see the window for selecting audio and video devices:

/docs/server/media/hardware_configuration/en.png

Select the devices in the drop-down list in the right-side panel. Then click the Join button to participate in the event.

# The main conference window in a browser

After joining the conference, you will see the main window:

/docs/server/media/conf_main_window/en.png

Here, you can make use of the following features:

  1. Turn the camera on/off

  2. Unmute/mute the microphone

  3. Enable/disable audio from other conference participants

  4. Start/stop content sharing

  5. Configure devices

  6. Use reactions

  7. Leave the conference

  8. Open/close the general conference chat

  9. View the list of participants

  10. Enable full-screen mode.

# Working with the conference chat

Click the /docs/server/media/chat_icon/en.png button to open the conference chat. It will be displayed on the right side, here, you can send messages and files:

/docs/server/media/chat/en.png

To send a private message to a conference participant, open the participant list by clicking on /docs/server/media/participants_icon/en.png. Right-click on the selected participant, then select Chat in the context menu:

/docs/server/media/personal_chat/en.png

You will open the chat with the conference participant:

/docs/server/media/personal_chat_opened/en.png

# How to take the podium and select an interpretation audio track

Taking the floor is only available in the moderated role-based conference mode. To take the floor, click the /docs/server/media/tribune_plus_icon/en.png button. Then wait for the moderator to approve or reject your request to become a speaker. If approved, you will take the floor and have access to all speaker capabilities. If you need to leave the floor, click the /docs/server/media/tribune_leave_icon/en.png button.

/docs/server/media/conf_main_window_speakers/en.png

When participating in a conference with simultaneous interpretation, you can select an audio track by clicking the /docs/server/media/translation_icon/en.png button. Choose a language from the available audio tracks:

/docs/server/media/translation_language/en.png

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