The list of devices supported by TrueConf Room and VideoSDK
If you are holding an online event in the meeting room or conference hall, it is critical to make sure that everyone can be clearly seen and heard. When necessary, speakerphones can be daisy-chained in large meeting rooms to improve the quality of audio capture and output. Below, we will provide the list of speakerphones and other devices that were tested with TrueConf Room, a software endpoint designed for meeting rooms, and TrueConf VideoSDK, a software development kit which was the basis for TrueConf Room.
TrueConf Room and TrueConf Video SDK support all USB devices complying with USB Audio Device Class and USB Video Device Class specifications. If you notice any errors in the work of your device or it is not supported, please contact us regarding this issue.
The list of devices is relevant for the latest version of TrueConf Room / VideoSDK.
Speakerphones
| Model | Windows | Linux | Comment |
| CleverMic SP3 | ✅ | ✅ | |
| eMeet Capsule | ✅ | ✅ | Only mute commands sent from the device are supported. It is impossible to mute/unmute the device microphone with the commands from the computer. |
| eMeet M0 | ✅ | ✅ | |
| eMeet M2 max | ✅ | ✅ | Support for connection via USB and a Logitech Bluetooth adapter. |
| eMeet OfficeCore M1A | ✅ | ✅ | |
| eMeet OfficeCore M3A | ❌ | ✅ | |
| Jabra Link 370 | ✅ | ✅ | |
| Jabra Speak 410 | ✅ | ✅ | |
| Jabra Speak 710 | ✅ | ✅ | |
| Jabra Speak 750 | ✅ | ✅ | Connection only via USB. Bluetooth is not supported. |
| Logitech P710e | ✅ | ✅ | |
| Phoenix Audio Duet MT-202 Executive | ✅ | ✅ | |
| Phoenix Audio Duet MT-202 PCS | ✅ | ✅ | |
| Phoenix Audio Quattro Power Hub | ✅ | ✅ | |
| Phoenix Audio Spider | ✅ | ✅ | |
| Plantronics BT600 (Sync 20 – BT) | ✅ | ✅ | |
| Plantronics Sync 20 | ✅ | ✅ | |
| Poly Sync 20 (новый) | ✅ | ✅ | |
| Poly Sync 40 | ✅ | ✅ | |
| Poly Sync 60 | ✅ | ✅ | |
| Polycom CX5100 | ✅ | ✅ | |
| Sennheiser SP 20 | ✅ | ✅ | |
| TrueConf Audio One | ✅ | ✅ | No support for dongles and buttons enabling users to answer or end a call. |
PTZ cameras
| Model | Windows | Linux |
| Aver VC322 | Windows 10 x64, unable to control the camera when zoom is used | ❌ |
| CleverMic 1010W | Windows 10 x64, the zoom out button is inactive in the TrueConf Room control panel | Astra Linux 1.7 |
| CleverMic 1013U | Windows 10 x64 | ❌ |
| Logitech Rally Camera V-U0052 | Windows 10 x64 | ❌ |
| TrueConf 1010U | Windows 10 x64 | Astra Linux 1.6/1.7 , Ubuntu 20.04/22.04 |
Document cameras
| Model | Type | Windows | Linux |
| Logitech Scribe | USB | ✅ | ✅ |
Capture cards
| Model | Type | Windows | Linux |
| AVerMedia (all devices) | USB | ✅ | ✅ |
| AVMATRIX UC1218 HDMI USB | USB | ✅ | ✅ |
| Blackmagic Decklink Mini Recorder | PCI | ✅ | ❌ |
| Lenovo ThinkSmart Core | USB | ✅ | ✅ |
| Logitech Scribe | USB | ✅ | ✅ |
| Logitech Tap | USB | ✅ | ✅ |
| Magewell USB Capture Plus | USB | ✅ | ✅ |
| YUAN SC0710 | PCI | ✅ | ✅ |
| YUAN SC550N2 M2 | PCI | ✅ | ✅ |
Anthony Baadzhy
Date published: 20.03.2024