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The list of devices supported by TrueConf Room and VideoSDK

March 20, 2024
Anthony Baadzhy

Anthony Baadzhy

If you are holding an online event in the meeting room or conference hall, it is critical to make sure that everyone can be clearly seen and heard. When necessary, speakerphones can be daisy-chained in large meeting rooms to improve the quality of audio capture and output. Below, we will provide the list of speakerphones and other devices that were tested with TrueConf Room, a software endpoint designed for meeting rooms, and TrueConf VideoSDK, a software development kit which was the basis for TrueConf Room.

TrueConf Room and TrueConf Video SDK support all USB devices complying with USB Audio Device Class and USB Video Device Class specifications. If you notice any errors in the work of your device or it is not supported, please contact us regarding this issue.

The list of devices is relevant for the latest version of TrueConf Room / VideoSDK.

Speakerphones

Model Windows Linux Comment
CleverMic SP3
eMeet Capsule Only mute commands sent from the device are supported. It is impossible to mute/unmute the device microphone with the commands from the computer.
eMeet M0
eMeet M2 max Support for connection via USB and a Logitech Bluetooth adapter.
eMeet OfficeCore M1A
eMeet OfficeCore M3A
Jabra Link 370
Jabra Speak 410
Jabra Speak 710
Jabra Speak 750 Connection only via USB. Bluetooth is not supported.
Logitech P710e
Phoenix Audio Duet MT-202 Executive
Phoenix Audio Duet MT-202 PCS
Phoenix Audio Quattro Power Hub
Phoenix Audio Spider
Plantronics BT600 (Sync 20 – BT)
Plantronics Sync 20
Poly Sync 20 (новый)
Poly Sync 40
Poly Sync 60
Polycom CX5100
Sennheiser SP 20
TrueConf Audio One No support for dongles and buttons enabling users to answer or end a call.

PTZ cameras

Model Windows Linux
Aver VC322 Windows 10 x64, unable to control the camera when zoom is used
CleverMic 1010W Windows 10 x64, the zoom out button is inactive in the TrueConf Room control panel Astra Linux 1.7
CleverMic 1013U Windows 10 x64
Logitech Rally Camera V-U0052 Windows 10 x64
TrueConf 1010U Windows 10 x64 Astra Linux 1.6/1.7 , Ubuntu 20.04/22.04

Document cameras

Model Type Windows Linux
Logitech Scribe USB

Capture cards

Model Type Windows Linux
AVerMedia (all devices) USB
AVMATRIX UC1218 HDMI USB USB
Blackmagic Decklink Mini Recorder PCI
Lenovo ThinkSmart Core USB
Logitech Scribe USB
Logitech Tap USB
Magewell USB Capture Plus USB
YUAN SC0710 PCI
YUAN SC550N2 M2 PCI

Still have questions? Please contact our support team directly via online chat.

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