# Event log

The section Event log displays various events related to the operation of TrueConf AI Server. Each event has a degree of importance with a corresponding icon: /docs/ai-server/media/gui/info/en.svg Notifications (regular notifications), /docs/ai-server/media/gui/warning/en.svg Warnings and /docs/ai-server/media/gui/error/en.svg Errors.

Detailed information about server events may be needed to troubleshoot on-site issues with the AI server, as well as for contacting technical support if you couldn't resolve the issues on your own.

Above the table, you can choose to display only one type of event by clicking on the desired level of importance. To download the logs in csv format, press the /docs/ai-server/media/gui/download/en.svg button.

/docs/ai-server/media/events/en.png

Detailed list of events with division by modules and importance level is below.

# Licensing and launching of AI Server

The server activation process is described in the registration section.

/docs/ai-server/media/gui/info/en.svg TrueConf AI Server registered

/docs/ai-server/media/gui/info/en.svg TrueConf AI Server successfully launched

/docs/ai-server/media/gui/info/en.svg Certificate for authorizations updated

/docs/ai-server/media/gui/info/en.svg License certificate updated

/docs/ai-server/media/gui/info/en.svg TrueConf AI Server re-registered

/docs/ai-server/media/gui/warning/en.svg No connection to the global network

/docs/ai-server/media/gui/warning/en.svg Unable to establish a connection with the registration server reg.trueconf.com

/docs/ai-server/media/gui/warning/en.svg Failed to apply certificate for authorization

/docs/ai-server/media/gui/warning/en.svg Failed to apply license certificate

/docs/ai-server/media/gui/warning/en.svg Failed to find a certificate for authorization

/docs/ai-server/media/gui/warning/en.svg Failed to find the license certificate

/docs/ai-server/media/gui/warning/en.svg Failed to update the certificate for authorizations

/docs/ai-server/media/gui/warning/en.svg The certificate for authorization has expired

/docs/ai-server/media/gui/warning/en.svg Failed to verify the certificate signature

/docs/ai-server/media/gui/warning/en.svg License parameters have been changed

/docs/ai-server/media/gui/warning/en.svg TrueConf Server is switched to read-only mode

/docs/ai-server/media/gui/error/en.svg The maximum file size of 10 MB has been exceeded

/docs/ai-server/media/gui/error/en.svg Registration error for TrueConf AI Server: incorrect file uploaded

/docs/ai-server/media/gui/error/en.svg Error during TrueConf AI Server registration: the file was generated on different hardware

/docs/ai-server/media/gui/error/en.svg Error during registration of TrueConf AI Server: invalid license key

/docs/ai-server/media/gui/error/en.svg Error during registration of TrueConf AI Server: invalid domain

/docs/ai-server/media/gui/error/en.svgError during registration of TrueConf AI Server: incorrect hardware binding

# Accounts

Account management is described in the relevant section.

/docs/ai-server/media/gui/info/en.svg Account successfully added

/docs/ai-server/media/gui/info/en.svg Account successfully edited

/docs/ai-server/media/gui/info/en.svg Account successfully deleted

/docs/ai-server/media/gui/error/en.svg Failed to add account

/docs/ai-server/media/gui/error/en.svg Failed to edit account

/docs/ai-server/media/gui/error/en.svg Failed to delete the account

# Integration

Connection setup for TrueConf Server is shown separately in the integrations section.

/docs/ai-server/media/gui/info/en.svg Successful connection test

/docs/ai-server/media/gui/info/en.svg Successful source connection for full access

/docs/ai-server/media/gui/info/en.svg Successful source connection for authorization mode

/docs/ai-server/media/gui/info/en.svg VCS server is disconnected

/docs/ai-server/media/gui/warning/en.svg Failed to verify connection: TrueConf AI Server is disconnected on the TrueConf Server side

/docs/ai-server/media/gui/warning/en.svg Failed to attach source: integration key is already attached

/docs/ai-server/media/gui/warning/en.svg Failed to attach source: integration key is invalid

# Download module

You cannot configure the parameters for uploading conference audio tracks to the TrueConf AI Server side, but monitoring of these processes is available.

/docs/ai-server/media/gui/info/en.svg The file upload process has started from TrueConf Server

/docs/ai-server/media/gui/info/en.svg Files from TrueConf Server have been downloaded

/docs/ai-server/media/gui/warning/en.svg Failed to download files: no network connection

/docs/ai-server/media/gui/warning/en.svg Failed to download files: Unable to connect to the registration server

/docs/ai-server/media/gui/warning/en.svg Failed to download files: Unable to determine the location of the files

# Recording generation

Events related to pre-recording initialization on the TrueConf Server side.

/docs/ai-server/media/gui/info/en.svg Record created

/docs/ai-server/media/gui/error/en.svg Failed to create record: VAD error and others.

# Recognition module

/docs/ai-server/media/gui/info/en.svg Recording sent for recognition

/docs/ai-server/media/gui/info/en.svg Recording in recognition process

/docs/ai-server/media/gui/info/en.svg Recording recognized

/docs/ai-server/media/gui/error/en.svg Recognition Error

# Internal database operation

/docs/ai-server/media/gui/info/en.svg Successful connection

/docs/ai-server/media/gui/info/en.svg Successful request

/docs/ai-server/media/gui/warning/en.svg Connection attempt failed

/docs/ai-server/media/gui/error/en.svg Error executing request