Checking connection with the Exchange server


Checking connection with the Exchange server

In the console

To test the connection of with the Microsoft Exchange server, take these steps:

  1. Go to the personal area of and open the developer console in your browser (press ). Here, Chrome is used as an example, but the logic is similar in other browsers.

  2. Reload the page (press ).

  3. Open the tab and click on the line that contains the getCalendarList method:

  4. Upon a successful connection, you will see the field, which contains the and fields:

In the log files

To check the connection with the server with the help of log files, take these steps:

  1. Delete the contents of the following folder:

    • Windows: %ProgramData%/Trueconf/Calendar/calendar_log

    • Linux: /opt/trueconf/calendar/var/log/calendar

  2. Restart :

    • Windows:

      1. Open the (Ctrl + Shift + Esc).

      2. Go to the section.

      3. Find the service and restart it (or run this service if it was stopped).

    • Linux:

      • Execute the command:

        sudo systemctl reset-failed trueconf-calendar.service
  3. Access your personal area

  4. View files in the directory:

    • Windows: %ProgramData%/Trueconf/Calendar/calendar_log

    • Linux: /opt/trueconf/calendar/var/log/calendar

The connection to the Exchange server can be considered successful if the following errors are absent:

  • Cant get free socket from pool

  • failed to getCalendarList