TrueConf

# Installation and registration

Important!

  • To use TrueConf Calendar Connector, make sure that the machine, where this software is installed, can access the corporate Microsoft Exchange server via HTTPS on the port 443 (refer to the operation scheme).

  • Microsoft Exchange 2016 version 15.01.2507.039 is supported.

# System requirements

TrueConf Calendar Connector can be installed on the same physical or virtual machine where TrueConf Server is installed, or on a separate machine. If you choose to install TrueConf Calendar Connector separately, take into account minimum requirements:

Specification Value
OS Dedicated or virtual 64-bit operating system:
  • Microsoft Windows Server 2012/2016/2019/2022
  • Debian 11/12
  • CentOS Stream 9
CPU • Intel Core i3-8100 (3.6 GHz)
• Intel Core i5-7400 (3.0 GHz)
• Intel Xeon E-2234 (3.6 GHz)
RAM 8 GB DDR4
Storage 32 GB
TrueConf Server version 5.5.0

For an accurate estimation of system requirements, contact our technical support.

Events are displayed in the calendar of all client applications (TrueConf for Windows, Linux, macOS, Android, iOS/iPadOS).

After TrueConf Calendar Connector is installed, the calendar of TrueConf client application will work in read-only mode. Events can only be created on the Microsoft Exchange side.

# Installation on Windows

Before installing TrueConf Calendar Connector make sure that:

  • The C:\\ drive is available on Windows; otherwise, some problems may occur.

  • TrueConf Server has been installed and registered in advance.

Full installation process:

  1. Download the installer by following this link: TrueConf Calendar Connector for Windows Server 2012+.

  2. Install the application.

  3. Register TrueConf Calendar Connector following the instructions below.

  4. Set the parameters in the config.json file according to the guidelines in the Configuration section of the documentation.

  5. Open the Task Manager (Ctrl + Shift + Esc).

  6. Go to the section.

  7. Locate the TrueConf Calendar service and restart it (or start it if it was stopped).

  8. Set up integration on the TrueConf Server side.

# Installation on Linux

Before installing TrueConf Calendar Connector make sure that:

Installation:

  1. Download the installtion package TrueConf Calendar Connector for your OS.

2. Open the terminal in the directory with the downloaded package and execute the following command:

On Debian

sudo dpkg -i <path>
  • where <path> is the path to the .deb package.

On CentOS

sudo rpm -i <path>
  • where <path> is the path to the .rpm package.

3. Register TrueConf Calendar Connector following the instructions below.

4. Set the parameters in the config.json file according to the guidelines in the Configuration section of the documentation.

5. Start the TrueConf Calendar Connector service by running the following command in the terminal:

sudo systemctl start trueconf-calendar.service

If the launch limit is exceeded, run this command:

sudo systemctl reset-failed trueconf-calendar.service

6. Check if TrueConf Calendar Connector is working.

In case of any issues, please contact our technical support.

7. Configure the integration on the TrueConf Server side.

# Product registration

# Online registration

When the software is registered online or if the free version of the product is used, access to the registration server reg.trueconf.com via the port 443 (TCP) will be needed.

# Windows

Open the command line (cmd) as an administrator and activate the software using the registration key:

C:\Program Files\TrueConf\Calendar\tc_calendar.exe --register MY-REG-KEY
  • where MY-REG-KEY is the activation key received after filling out the registration form.

After successful registration, you will see:

Your product successfully registered. Now you can run tc_calendar

# Linux

To do it, you need to run this command:

sudo /opt/trueconf/calendar/bin/calendar/tc_calendar --register MY-REG-KEY
  • where MY-REG-KEY is the activation key received after filling out the registration form.

After successful registration, you will see:

Your product successfully registered. Now you can run tc_calendar

# Offline registration

A free license cannot be registered offline. This form of registration is available only for paid licenses.

The software should be activated in offline mode in the networks that do not have access to the registration server reg.trueconf.com via the port 443 (TCP).

Check whether the software has access to reg.trueconf.com by running this command:

ping reg.trueconf.com

For offline activation:

  1. If there is no connection to the registration server when the registration command is executed, the regoffline.crg file will be generated.

  2. Send the regoffline.crg file to your manager in any convenient way.

  3. In response, the manager will send you a valid registration file. Copy this file to the TrueConf Calendar Connector directory.

  4. Open the terminal (command line) as an administrator and activate the software with the help of the registration key:

Windows

 C:\Program Files\TrueConf\Calendar\tc_calendar.exe --offline_reg regoffline2.crg

Linux

 sudo /opt/trueconf/calendar/bin/calendar/tc_calendar --offline_reg regoffline2.crg

5. In case of successful registration, the following message will be displayed:

Your product successfully registered offline. Now you can run tc_calendar

← Initial setup →