TrueConf

# Installation and registration

Important!

  • Make sure that the machine with TrueConf Calendar Connector has access to the IP address of Microsoft Exchange.

  • Microsoft Exchange 2016 version 15.01.2507.039 is supported.

# System requirements

TrueConf Calendar Connector can be installed on the same physical or virtual server as TrueConf Server, or on a separate machine. If you choose to install TrueConf Calendar Connector separately, be sure to consider the minimum requirements:

Specification Value
OS Dedicated or virtual 64-bit operating system:
  • Microsoft Windows Server 2012/2016/2019/2022
  • Debian 11/12
  • CentOS Stream 9
CPU • Intel Core i3-8100 (3.6 GHz)
• Intel Core i5-7400 (3.0 GHz)
• Intel Xeon E-2234 (3.6 GHz)
RAM 8 GB DDR4
Storage 32 GB
TrueConf Server version 5.5.0

For an accurate calculation of system requirements, please contact technical support.

Events are displayed in the calendar of all client applications (TrueConf for Windows, Linux, macOS, Android, iOS & iPadOS).

After TrueConf Calendar Connector is installed, the calendar of TrueConf client application will work in read-only mode. Events can only be created on the Microsoft Exchange side.

To use TrueConf Calendar Connector, make sure that the machine, where this software is installed, can access the corporate Microsoft Exchange server via HTTPS on the port 443.

# Installation on Windows

After installing TrueConf Calendar Connector, you need to register this software.

  • The Windows OS must have a C:\\ drive; otherwise, issues may occur.

  • TrueConf Server is pre-installed and registered.

Complete installation process:

  1. Download the installer from the official page.

  2. Installation and registration

  3. Register TrueConf Calendar Connector according to the instructions below.

  4. Configure the config.json file according to the Configuration section of the documentation.

  5. Open the Task Manager (Ctrl + Shift + Esc).

  6. Go to the section.

  7. Locate the TrueConf Calendar service and restart it (or start it if it was stopped).

  8. Configure the integration on the TrueConf Server side.

# Installation on Linux

After installing TrueConf Calendar Connector, you need to register this software.

Installation:

  1. Download the installtion package TrueConf Calendar Connector for your OS.

  2. Open the terminal (command line) in your operating system, and execute the following command.

On Debian

sudo dpkg -i <path>
  • where <path> is the path to the .deb package.

On CentOS

sudo rpm -i <path>
  • where <path> is the path to the .rpm package.

  1. Register TrueConf Calendar Connector as per the instructions below.

  2. Configure the config.json file according to the Configuration section of the documentation.

5. In the terminal, start the TrueConf Calendar Connector service using the command:

sudo systemctl start trueconf-calendar.service

If the launch limit is exceeded, run this command:

sudo systemctl reset-failed trueconf-calendar.service
  1. Verify that TrueConf Calendar Connector is working.

In case of any issues, please contact our technical support.

  1. Configure the integration on the TrueConf Server side.

# Product registration

# Online registration

Access to the registration server reg.trueconf.com on the port 4310 (TCP) is required for online registration of the software and its work.

# Windows

Open the command prompt (cmd) as an administrator and activate using the registration key:

C:\Program Files\TrueConf\Calendar\tc_calendar.exe --register MY-REG-KEY
  • where MY-REG-KEY is the activation key received after filling out the registration form.

After successful registration you will see: Your product successfully registered. Now you can run tc_calendar

After successful registration you will see: `Your product successfully registered. Now you can run tc_calendar`

# Linux

To do it, you need to run this command:

sudo /opt/trueconf/calendar/bin/calendar/tc_calendar --register MY-REG-KEY
  • where MY-REG-KEY is the activation key received after filling out the registration form.

After successful registration you will see: Your product successfully registered. Now you can run tc_calendar

After successful registration you will see: `Your product successfully registered. Now you can run tc_calendar`

# Offline registration

A free license cannot be registered offline. This form of registration is available only for paid licenses.

Offline product activation occurs in networks without access to the registration server reg.trueconf.com via port 443 (TCP). If the installation has access to reg.trueconf.com, restrict it by disabling the machine's network, for example. In closed networks, no additional actions are required.

Ensure that the installation does not have access to reg.trueconf.com using the command:

ping reg.trueconf.com

For offline activation:

  1. Try performing online registration for your operating system.

  2. Since the request cannot be sent to reg.trueconf.com, the system will automatically create a regoffline.crg file for offline registration and display its full path.

  3. Send the regoffline.crg file to your manager using any convenient method.

  4. In response, the manager will send you a valid registration file. Place it in the TrueConf Calendar Connector directory.

  5. Open the terminal (command line) in your operating system, and execute the following command.

Windows

 C:\Program Files\TrueConf\Calendar\tc_calendar.exe --offline_reg regoffline2.crg

Linux

 sudo /opt/trueconf/calendar/bin/calendar/tc_calendar --offline_reg regoffline2.crg
  1. Upon successful registration, the following will be displayed:
Your product successfully registered offline. Now you can run tc_calendar

← Initial setup →