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User and admin roles in TrueConf Server

With TrueConf Server you can set different roles and privileges for users and administrators. Below you can find an overview of user and admin roles in TrueConf.

User roles in TrueConf Server

TrueConf Server users can be divided into the following categories:

If users are registered on TrueConf Server but are not authorized, they are not counted as an online user.

Please note that a conference can be created only by users authorized in the client application or in the personal area.

  • Guest – an unauthorized user who joins a TrueConf meeting. Guest access is only supported in public web conferences (webinars) only. Guests can join the meeting via a link. Guest can be assigned with a moderator or speaker role. These roles are described below.

When creating a public conference, the conference owner can restrict guest privileges by forbidding guests to send messages, audio and video.

  • SIP, H.323 and RTSP devices – SIP/H.323 endpoints that participate in a meeting (but are not registered on TrueConf Server), and RTSP streams (for instance, for IP camera broadcasting).

User roles in video conferences

All users and guests (for public meetings) who participate in a TrueConf conference are called participants. They can take part in a conference and at the same time communicate with each other via chat, reactions and audio remarks (in role-based conferences). Every participant is publicly displayed in the list of participants and cannot be hidden. Conference participants can be assigned with the following privileges.

Conference moderator

Moderator – a participant of a conference who can manage it. Moderator can invite users to the conference, remove them, invite to the podium during role-based conferences, turn on/off mic and camera of any of the meeting participants and end the conference. Moreover, a moderator can change video layout and manage participants’ AV devices in an ongoing conference using the Real Time Meeting Manager.

If you are using federation to connect several TrueConf Server instances,  you can add any external user to a conference hosted on your local server and assign this user as a moderator. In this case, this user will become a moderator as soon as they join the conference.

In a TrueConf conference there can be multiple moderators, but only one owner. User can be assigned as a moderator both by the conference owner or any other moderator.

Can a user be a moderator of several conferences simultaneously?

A user cannot be a moderator or participate in multiple meetings at the same time. However, you can assign a user as a moderator in more than one conference simultaneously via the TrueConf Server control panel. Moreover, moderators preserve their role in a conference even if they leave it (moderators can return to the ongoing conference at any time without losing their privileges).

If the conference owner has left the conference without ending the meeting for all participants and starts creating a new conference from the client application, this user will automatically return to the ongoing conference they own.

Conference owner

Owner is the user who created a conference in TrueConf client app or in the personal area, or who was appointed as the owner by administrator when creating or editing a new conference in the TrueConf Server control panel. When the owner joins the conference they get all the moderator privileges described above. The moderator cannot remove the owner from the conference.

Operator

Operator – the user who gets conference owner privileges in any meeting hosted on their TrueConf Server instance. This role can be useful when an experienced user is required to help organize the conference.

It’s impossible to assign only one person as an operator. However, a group of users can be assigned as operators; to do it, go to TrueConf Server control panel and enable Operator Rights for this user group in  Users →Groups section.

Unlike moderators, operator privileges cannot be assigned when connected via Federation.

Speaker

Speaker – an active participant of the conference who has certain privileges to present during the meeting. Speaker can be appointed by the owner, moderator or operator.

In all on screen mode each participant is a speaker.

In video lecture mode there can be only one speaker (teacher). All other participants (students) can only hear and see the teacher. However, you can add another speaker by promoting a participant to moderator. In this case, the moderator will also be visible to other conference participants.

In role-based mode any participant can become a speaker by sending a corresponding request to the conference owner or moderator. The max number of speakers in a role-based conference is 36.

Admin roles in TrueConf Server

TrueConf Server features two types of administrators that correspond to the user groups automatically added to your OS during the TrueConf Server installation process.

  • TrueConf Server Admin has full access to the TrueConf Server control panel and can manage all server settings.
  • TrueConf Server Security Admin has read-only access to the  reports and recording. TrueConf Server Security Admin cannot change any settings in the TrueConf Server control panel.

Still have questions? Please contact our support team directly via online chat.

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