Cookie Policy


To continue using the site, please agree to the following terms and conditions:



A cookie is a small file of letters and numbers that is stored in a temporary location on your computer to allow our website to distinguish you from other users of the website.

Please note that cookies can't harm your computer. We don't store personally identifiable information in the cookies.

We use first party cookies to allow us to understand what areas of the site are of interest to you so we can better serve and provide you with tailored information from the site. We use first party cookies to collect data such as information about your web browser and operating system, the frequency of your visits, what you do on the site and, if you arrived at the site from another website, the URL of that website. Our third party web analytics provider then collects and analyses the data we obtain from our cookies to tell us how you use the site.

TrueConf may also use first party cookies when you register for some parts of the site such as our personal area. In this case, a cookie will store useful information, including your unique user and session ID, which enables the site to remember you when you return to visit and browse your personal area. Only we can read the information we gather from the cookies we place on your system.

We also, through third party vendors, use remarketing techniques on the site. When you visit the site, remarketing allows our third party vendors to show you adverts for our products that you browsed for on the site when you visit other websites on the Internet. To do this our third party vendors use cookies that they place on the site (third party cookies) to identify the products and topics on the site that you have browsed for. They then use the information obtained from these cookies to serve you with adverts relevant to these products and topics when you visit other websites on the Internet. Information about your use of the site which is used for remarketing is deleted after 90 days. For more detailed information, the table below describes the specific types of cookies served through the Websites and the purposes they perform:


Types of cookie and similar technologies

Who serves these cookies

What they do

Essential website cookies

trueacademy.com

These cookies are necessary to provide you with services available through the site so that you can use some of their features, such as access to the personal area. Without these cookies services you have asked for, like secure customer account pages, would not be possible.

Analytics and customization cookies

Yandex N.V. (metrica.yandex.com),

Google, Inc. (google.com/analytics/) 

These cookies collect information that is used either in aggregate form to help us understand how the site is being used or how effective our marketing campaigns are, so we can research the usability of the site, or to help us customize the site for you. Read more about Google's and Yandex’s privacy policy.

Your Rights to Control Cookies

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. You can also set or amend your web browser controls to accept or refuse cookies. Please refer to your browser instructions or help screen for information about how to do this. You may also delete cookies whenever you wish. However, this will mean that any information you have entered onto the site will be lost. For example, the site will not recognize you on your next visit and you will have to re-enter any personal details you had previously inputted.

Please note that if you choose not to accept cookies you may not have access to certain features that make your experience of the site more efficient and some of the features on the site may not function properly.


Other Technologies We May Use

We will collect your IP address when you visit the site. From this we may be able to identify the approximate geographic location of the computer from which you are visiting the site and the domain that it is using to access the Internet. If you are visiting the site from a company location, we will use this information to identify the company from which you are visiting and to pre-populate the web-forms that you use on the site with information about your company and the country from which you are visiting the site.

Notification of Changes

TrueConf will occasionally update the Terms of Use to reflect the company and customer feedback.