TrueConf Server Pricing

Which license do I choose?
We offer our customers several kinds of licenses for TrueConf Server. If you are a small organization and don't need more than 12 users, choose the Free version. If you're an educational, healthcare, non-profit and non-government organization, choose an appropriate license from the drop-down list (please note that we reserve the right to verify your organization status). If you don't fall into either of these categories and still need a secured video conferencing solution within your premises, select the Standard license.

How long is the license valid?
One Year License is valid for 365 days, while Lifetime Licenses have no expiration date. You can upgrade from annual license to a lifetime license anytime.

Who are 'Online Users'?
We count any user who is connected and authenticated, and/or has an 'Online' status in the Address Book, as an Online User. Users who are online but stay idle or do not conduct any conferences still count as being 'Online Users'. You have to sign out or disconnect from the server to relinquish the 'Online User' spot.

Another simple definition is: if a user can receive a call, then he is online.

The number of users connected to TrueConf Server simultaneously

LDAP - is a Lightweight Directory Access Protocol which helps to integrate your system with existing corporate address book. For example, with Microsoft Active Directory.

UDP Multicast - is a high-level communication protocol that coordinates the one-way transmission of data in a packet data network, which allows to send data directly from client to client and increases overall network performance.

Extended and Full technical support will help you to quickly resolve any issues with TrueConf Server and our skilled technical support and software engineers will process your requests with high priority.

Learn more about the various support plans we offer.

Built-in SIP / H.323 / RTSP gateway enables TrueConf Server and its endpoints to communicate with legacy video conferencing equipment, Skype for Business users, PBXs and telephony. Gateway can act as a gatekeeper or a SIP registrar for 3rd-party equipment, which will appear in Address Book as normal TrueConf users.

Otherwise TrueConf Server can register itself on existing PBX, MCU or gatekeeper to ease communications through Firewall and NAT. Of course VoIP devices, legacy equipment and VMRs can be accessed directly through gateway in both directions during video calls and multipoint sessions. Gateway also supports stream capture via RTSP protocol which can be used to connect to IP cameras and surveillance systems.

Basic package includes support for 5 connections.

Streaming support enables video conference broadcasting to third-party platforms or streaming services. You can stream your conferences for up to 1 million users: the number of participants is limited only by technical characteristics of streaming solution. We recommend using CDNvideo, YouTube, Facebook or Wowza platforms.

Note: TrueConf Server is not a streaming service and does not provide scaling for streams.

Personal video calls - point-to-point video conference with two participants both seeing and hearing each other.

Multipoint video conferences - multi-point video calls make it possible to connect up to 36 participants at the same time where everyone can see and hear each other. The number of participants in a video conference is limited by your license plan.

Virtual Meeting allows to bring up to 250 participants in a single video conference. During Virtual Meeting up to 6 speakers can be selected by a moderator or conference owner in real time. Every speaker can be seen and heard by other participants. This conference mode is a perfect choice for large meetings, as it allows every participant to play an active role while maintaining low bandwidth usage. The number of participants is also limited by your license.

Video lecture - a special type of a video conference where up to 36 participants can see and hear only the owner of such conference while he or she can see and hear all of them simultaneously. The number of participants in a video conference is limited by your license plan.

All communication occurs within your local network and under your supervision. TrueConf Server does not require an Internet connection.

However, if you are using a Free License, you will occasionally need to check the license validity via the Internet using TCP port 4310.

Why Is It Secure to Use TrueConf Solutions?

  • All connections are secured with TLS/SSL protocol.
  • All data is encrypted using AES256.
  • We use proprietary transport layer.
  • Can be deployed within LAN/VPN/DMZ netwroks.
  • Fully compatible with 3rd party data encryption systems.
  • Only one TCP port is required.

Built-in scheduler will not let you miss important meetings.

User groups - allow you to split users into groups with different levels of privileges, e.g. the ability to create personal or group video conferences or use collaboration tools.

Video recording - allows to record and store audio and video streams from any participant for future reference or edit.

Instant Messaging - allows users of the TrueConf client applications to exchange text messages during a video call or a group video conference, as well as when not in the conference.

Slide show - helps to easily broadcast images and PowerPoint presentation to every participant of your conference.

Screen sharing (or remote desktop sharing) - enables a live video broadcast of your desktop screen to multiple parties.

Read more on the page TrueConf Client Applications.

Phone, email and live chat support are available within 30 days after the purchase for all the customers. Our representatives will be glad to assist you during business hours using our ticketing system.

To cut response time and get more support options, please check our paid support plans.

Federation is a very effective scaling mechanism that allows you to unite multiple TrueConf Server units into a single system. As a result, users from different servers are able to see who is online or offline and make calls to each other as if they were on the same server. Redundancy and load balancing is built in, certainly.

Please contact our Sales Department for details.
Phone: +1 (833) 878-32-63, E-mail:

TrueConf Enterprise is an ideal solution for building reliable and secure video conferencing infrastructure if you need to deploy a video conferencing system in a large area for many users. Solution is designed for:

  • Telcos and IT services providers.
  • Large distributed companies with national coverage.
  • Scaling and downsizing video conferencing systems based on TrueConf Server.

Being an easy to use and scalable solution, TrueConf Enterprise provides high quality video conferencing anywhere within any network. TrueConf Enterprise is available only if purchasing TrueConf license for more than 150 online users. For more information, system requirements, and demo please contact us at +1 (833) 878-32-63 or

Public Web Conferences - allows invite guests (users not registered on TrueConf Server) to a public conference and communicate with them just like with registered users during the conference.

Every public conference comes with an external web page that contains the conference description and ways of connecting to the conference.

You can also embed a video window of the public conference in an external webpage.

The number of users connected to TrueConf Server simultaneously

Please contact our Sales Department for details.
Phone: +1 (833) 878-32-63, E-mail:

To purchase license for more than %max_connections SIP/H.323 connections please contact us. Prices are available upon request.

The number of online users can not be less than the number of SIP/H.323 connections.

The number of online users will be increased to %online_users.

The new generation of conference rooms

TrueConf Terminal is PC software to equip corporate conference rooms with 4K video conferencing capabilities.

To get a full-fledged video conferencing terminal, all you have to do is to install TrueConf Terminal software on any Windows computer and connect speakerphone and camera of your choice via USB and display over HDMI. Pro version provides different access policies for administrators and users and has no "TrueConf Terminal Free" watermark above the video.

TrueConf SDK allows you to develop custom video conferencing applications based on the TrueConf engine or add support for video conferencing to an existing application.

Users do not have to install dedicated TrueConf apps: all features will be available within your application.

This extension allows applications based on TrueConf SDK to connect to TrueConf Server.