{"id":2091,"date":"2022-10-08T15:45:48","date_gmt":"2022-10-08T13:45:48","guid":{"rendered":"https:\/\/trueconf.com/pt-br/blog\/?p=2091"},"modified":"2022-10-08T15:47:02","modified_gmt":"2022-10-08T13:47:02","slug":"como-conectar-usuarios-trueconf-e-polycom-via-protocolo-sip","status":"publish","type":"post","link":"https:\/\/trueconf.com/pt-br/blog\/base-de-conhecimento\/como-conectar-usuarios-trueconf-e-polycom-via-protocolo-sip","title":{"rendered":"Como conectar usu\u00e1rios TrueConf e Polycom via protocolo SIP"},"content":{"rendered":"<p>Os usu\u00e1rios do <a href=\"https:\/\/trueconf.com\/br\/produtos\/servidor\/servidor-de-videoconferencia.html\" target=\"_blank\" rel=\"noopener\">TrueConf Server<\/a> podem chamar PBXs de terceiros e <a href=\"https:\/\/trueconf.com\/br\/caracteristicas\/integracao\/multigateway.html\" target=\"_blank\" rel=\"noopener\">terminais de videoconfer\u00eancia SIP\/H.323<\/a> e convid\u00e1-los para <a href=\"https:\/\/trueconf.com\/blog\/wiki\/trueconf-video-conference\" target=\"_blank\" rel=\"noopener\">videoconfer\u00eancias em grupo<\/a> de seus aplicativos clientes. Demonstraremos esse recurso usando o aplicativo cliente <a href=\"https:\/\/trueconf.com\/br\/downloads\/windows.html\" target=\"_blank\" rel=\"noopener\">TrueConf para Windows<\/a> e os terminais Polycom; entretanto, o procedimento ser\u00e1 o mesmo para aplicativos <a href=\"https:\/\/trueconf.com\/br\/downloads\/mac.html\" target=\"_blank\" rel=\"noopener\">macOS<\/a>\/<a href=\"https:\/\/trueconf.com\/br\/downloads\/linux.html\" target=\"_blank\" rel=\"noopener\">Linux<\/a>.<br \/>\n<!--more--><\/p>\n<h2>Como os usu\u00e1rios do TrueConf podem chamar endpoints da Polycom<\/h2>\n<p>Abra seu aplicativo cliente e insira a seguinte <a href=\"https:\/\/docs.trueconf.com\/server\/en\/user\/connecting\/#format-call-string\" rel=\"nofollow noopener\" target=\"_blank\">string de chamada<\/a> no <a href=\"https:\/\/docs.trueconf.com\/client\/en\/calls\/#user-search\" rel=\"nofollow noopener\" target=\"_blank\">campo de pesquisa<\/a> acima do cat\u00e1logo de endere\u00e7os <code>#sip:[IP]<\/code>. Nesse caso, <code>[IP]<\/code> \u00e9 o endere\u00e7o IP do endpoint.<\/p>\n<p style=\"text-align: justify;\">Depois disso, clique no bot\u00e3o de chamada no menu pop-up (onde voc\u00ea tamb\u00e9m pode adicionar um ponto de extremidade ao cat\u00e1logo de endere\u00e7os <img decoding=\"async\" class=\"alignnone size-full wp-image-21235\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/add-contact.png\" alt=\"\" width=\"41\" height=\"46\" loading=\"lazy\" title=\"\">).<br \/>\n<a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/call-sip-en.png\" data-rel=\"lightbox-gallery-DFFG3gXq\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-21237\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/call-sip-en-690x461.png\" alt=\"\" width=\"690\" height=\"461\" loading=\"lazy\" title=\"\"><\/a><\/p>\n<div class=\"marked_note marked_note--warning\">Se um endpoint Polycom j\u00e1 estiver dispon\u00edvel no MCU externo ou Gatekeeper, voc\u00ea tamb\u00e9m poder\u00e1 registrar o TrueConf Server l\u00e1. Depois disso, voc\u00ea poder\u00e1 chamar o terminal usando a seguinte linha de chamada <code>#sip:[ID]<\/code> onde <code>[ID]<\/code> \u00e9 o nome do terminal.<\/div>\n<h2>Como convidar um endpoint Polycom para uma videoconfer\u00eancia TrueConf<\/h2>\n<p>Adicione um endpoint Polycom ao cat\u00e1logo de endere\u00e7os em seu aplicativo cliente TrueConf (consulte a se\u00e7\u00e3o anterior) e convide-o para a lista de participantes da confer\u00eancia ao <a href=\"https:\/\/docs.trueconf.com\/client\/en\/conference\/#create-conference\" rel=\"nofollow noopener\" target=\"_blank\">criar uma confer\u00eancia em tempo real<\/a>. Voc\u00ea tamb\u00e9m pode adicionar este dispositivo \u00e0 lista de participantes da reuni\u00e3o <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/schedule-video-conference-server-side-trueconf-server.html\" target=\"_blank\" rel=\"noopener\">ao agendar a confer\u00eancia no servidor<\/a> ou em seu <a href=\"https:\/\/trueconf.com\/blog\/knowledge-base\/how-to-schedule-a-conference-in-trueconf-for-windows.html\" target=\"_blank\" rel=\"noopener\">agendador de confer\u00eancia<\/a>.<br \/>\n<a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/added-polycom-en.png\" data-rel=\"lightbox-gallery-DFFG3gXq\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-21236\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/added-polycom-en-690x461.png\" alt=\"\" width=\"690\" height=\"461\" loading=\"lazy\" title=\"\"><\/a><br \/>\nO convite ser\u00e1 recebido automaticamente por um terminal Polycom quando a confer\u00eancia come\u00e7ar.<\/p>\n<h2>Como chamar usu\u00e1rios e ingressar em confer\u00eancias TrueConf a partir de um Polycom Endpoint<\/h2>\n<p class=\"marked_note\">Usaremos o software Polycom RealPresence Desktop como exemplo.<\/p>\n<p>Para chamar um usu\u00e1rio TrueConf, digite a seguinte linha <code>[user_id]@[IP]<\/code> no campo acima do teclado de discagem.<\/p>\n<p>Aqui <code>[user_id]<\/code> \u00e9 o <a href=\"https:\/\/trueconf.com\/blog\/wiki\/trueconf-id\" target=\"_blank\" rel=\"noopener\">login (TrueConf ID)<\/a> que voc\u00ea deseja chamar, enquanto <code>[IP]<\/code> \u00e9 um endere\u00e7o IP externo ou um nome de dom\u00ednio do TrueConf Server.<\/p>\n<p>Por exemplo:<\/p>\n<p><code>den@server.company.com<\/code><\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/polycom-call-en.png\" data-rel=\"lightbox-gallery-DFFG3gXq\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-21239\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/polycom-call-en-690x334.png\" alt=\"\" width=\"690\" height=\"334\" loading=\"lazy\" title=\"\"><\/a><\/p>\n<p>O usu\u00e1rio TrueConf receber\u00e1 o seguinte convite em seu aplicativo cliente:<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/incoming-call-en.png\" data-rel=\"lightbox-gallery-DFFG3gXq\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-full wp-image-21238\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/incoming-call-en.png\" alt=\"\" width=\"335\" height=\"288\" loading=\"lazy\" title=\"\"><\/a><\/p>\n<p>Ao aceitar o convite, a videochamada ser\u00e1 iniciada: ambos os usu\u00e1rios ver\u00e3o e ouvir\u00e3o um ao outro:<\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/polycom-call-window.png\" data-rel=\"lightbox-gallery-DFFG3gXq\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-21240\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2019\/05\/polycom-call-window-690x351.png\" alt=\"\" width=\"690\" height=\"351\" loading=\"lazy\" title=\"\"><\/a><br \/>\nPara participar de uma confer\u00eancia TrueConf, ligue para o seguinte endere\u00e7o:<\/p>\n<p><code>00[Conference_ID]@[server]<\/code><\/p>\n<p>Onde:<\/p>\n<ul>\n<li><code>[Conference_ID]<\/code> \u2014 ID da confer\u00eancia<\/li>\n<li><code>[server]<\/code> \u2014 endere\u00e7o IP do servidor ou nome de dom\u00ednio.<\/li>\n<\/ul>\n<p>Para saber mais sobre chamadas de um endpoint baseado em hardware e software, consulte a <a href=\"https:\/\/docs.trueconf.com\/server\/en\/user\/connecting\/#format-call-string\" rel=\"nofollow noopener\" target=\"_blank\">documenta\u00e7\u00e3o do TrueConf Server<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Os usu\u00e1rios do TrueConf Server podem chamar PBXs de terceiros e terminais de videoconfer\u00eancia SIP\/H.323 e convid\u00e1-los para videoconfer\u00eancias em grupo de seus aplicativos clientes. Demonstraremos esse recurso usando o aplicativo cliente TrueConf para Windows e os terminais Polycom; entretanto, o procedimento ser\u00e1 o mesmo para aplicativos macOS\/Linux.<\/p>\n","protected":false},"author":51,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[1],"tags":[28,3],"class_list":["post-2091","post","type-post","status-publish","format-standard","hentry","category-base-de-conhecimento","tag-sip-h-323","tag-trueconf-server","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/posts\/2091","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/users\/51"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/comments?post=2091"}],"version-history":[{"count":6,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/posts\/2091\/revisions"}],"predecessor-version":[{"id":2170,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/posts\/2091\/revisions\/2170"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/media?parent=2091"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/categories?post=2091"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/pt-br/blog\/wp-json\/wp\/v2\/tags?post=2091"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}