Feedback from CFR Freight, South Africa
CFR Freight SA (PTY) LTD
Johannesburg Head Office
41 Yaldwyn Road
Corner of Yaldwyn and Tudor Road
Founded in 1991, CFR Freight has been operating from South Africa as a strictly neutral NVOCC for over 20 years offering LCL and FCL Ocean Freight services to the Forwarding and Clearing Industry.
We were looking for a video conferencing solution to improve communication, to conduct training and meetings from a central location as well as cut costs related to travelling between our offices which are located in Durban, Johannesburg and Cape Town.
The reason we chose TrueConf was because we needed a product that would run over our MPLS network. I did not want the video traffic to go over the Internet as Internet access in South Africa is not great. TrueConf was the perfect solution, setup took only a few minutes and we had our first conference call within 10 minutes.
TrueConf is not only a great product, it also has amazing service to back it up. Our TrueConf Server did not want to register before a big conference call and within minutes, I was talking to a consultant on their website who assisted me in resolving my problem. So if you are on the fence, remember that great service is just as important as having a great product. Another thing to consider is control of your system, lots of products go the cloud route which in some instances is great, however having control over bandwidth and being able to fine tune the video quality and overall experience meant that I was able to give my colleagues a reliable video conferencing solution.
Antoni Dabrowski, Group IT Manager at CFR Freight: “TrueConf has given us the ability to not only save travel costs but also to save time. Training that would usually have to be done more than once at each branch now only needs to be done once. Time is as important as travel cost hence TrueConf Server being the perfect solution.”