{"id":9750,"date":"2018-10-17T15:19:19","date_gmt":"2018-10-17T12:19:19","guid":{"rendered":"https:\/\/trueconf.com\/blog\/?p=9750"},"modified":"2022-06-06T23:28:17","modified_gmt":"2022-06-06T20:28:17","slug":"how-to-fix-opengl-error-in-trueconf-for-windows","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/knowledge-base\/how-to-fix-opengl-error-in-trueconf-for-windows","title":{"rendered":"How to Fix OpenGL Error in TrueConf for Windows?"},"content":{"rendered":"<p class=\"marked_note\" style=\"text-align: justify;\">OpenGL problem has been resolved in TrueConf for Windows v. 7.3.2. Please <a href=\"https:\/\/trueconf.com\/downloads\/windows.html\" target=\"_blank\" rel=\"noopener\">update your client application<\/a> to this version if you haven&#8217;t done it before.<\/p>\n<p><!--more--><\/p>\n<p><a href=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3.png\" data-rel=\"lightbox-gallery-vX8upJHW\" data-rl_title=\"\" data-rl_caption=\"\" title=\"\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter size-medium wp-image-9762\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3-690x423.png\" alt=\"\" width=\"690\" height=\"423\" loading=\"lazy\" title=\"\" srcset=\"https:\/\/trueconf.com/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3-690x423.png 690w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3-768x471.png 768w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3-290x178.png 290w, https:\/\/trueconf.com/blog\/wp-content\/uploads\/2018\/10\/Screenshot_3.png 970w\" sizes=\"auto, (max-width: 690px) 100vw, 690px\" \/><\/a><\/p>\n<p style=\"text-align: justify;\">When launching a new version of TrueConf for Windows, you may find the following error message:<\/p>\n<p><code>The system uses an unsupported OpenGL version.<\/code><\/p>\n<p style=\"text-align: justify;\">Next generation of TrueConf for Windows client application requires support for OpenGL 3.0+ on your PC.<\/p>\n<p style=\"text-align: justify;\">This article explains how to fix such an error and connect to a video conference even if required version of OpenGL is not supported on your computer.<\/p>\n<h2 id=\"a1\" style=\"text-align: justify;\">How to Fix an Error?<\/h2>\n<h2 id=\"a2\" style=\"text-align: justify;\">Step 1: Install Windows Updates<\/h2>\n<p style=\"text-align: justify;\">Check if the latest Microsoft Windows updates are installed on your computer. Try installing updates manually.<\/p>\n<h2 id=\"a3\" style=\"text-align: justify;\">Step 2: Update Video Adapter Drivers<\/h2>\n<p style=\"text-align: justify;\">Make sure your computer has the latest video adapter driver installed. You can download the latest driver updates from the official website or by using Windows Device Manager.<\/p>\n<div class=\"marked_note\">If you have problems with driver installation, please contact the manufacturer.<\/div>\n<h2 id=\"a4\" style=\"text-align: justify;\">Step 3. Check If Your Computer Supports Required OpenGL Version<\/h2>\n<p style=\"text-align: justify;\">Make sure your video adapter supports OpenGL v. 3.0+. If not, install classic TrueConf 6.5.9 for Windows application which is less demanding to connect to the conference. To connect to the TrueConf Online service, you can download TrueConf 6.5.9 from <a href=\"https:\/\/trueconf.com\/downloads\/windows-legacy.html\" target=\"_blank\" rel=\"noopener\">our website.<\/a> To get the application for connecting to the TrueConf Server, contact our <a href=\"https:\/\/trueconf.com\/company\/contacts.html\" target=\"_blank\" rel=\"noopener\">technical support<\/a>.<\/p>\n<p><b>Happy video conferencing!<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>OpenGL problem has been resolved in TrueConf for Windows v. 7.3.2. Please update your client application to this version if you haven&#8217;t done it before.<\/p>\n","protected":false},"author":45,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[260],"tags":[231],"class_list":["post-9750","post","type-post","status-publish","format-standard","hentry","category-knowledge-base","tag-troubleshooting","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/9750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/45"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=9750"}],"version-history":[{"count":18,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/9750\/revisions"}],"predecessor-version":[{"id":10319,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/9750\/revisions\/10319"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=9750"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=9750"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=9750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}