{"id":8130,"date":"2018-02-19T11:43:00","date_gmt":"2018-02-19T08:43:00","guid":{"rendered":"http:\/\/trueconf.com\/blog\/?p=8130"},"modified":"2024-01-24T16:22:18","modified_gmt":"2024-01-24T13:22:18","slug":"trueconf-boosts-customer-experience-embedded-video-conferencing-trueconf-sdk","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/news\/trueconf-boosts-customer-experience-embedded-video-conferencing-trueconf-sdk","title":{"rendered":"TrueConf Boosts Customer Experience with Embedded Video Conferencing"},"content":{"rendered":"

TrueConf rolls out TrueConf SDK, a free library designed to create video conferencing applications or integrate video into existing offerings. The company has announced general availability of TrueConf SDK at Integrated Systems Europe 2018.<\/b><\/p>\n

\"TrueConf<\/a><\/p>\n

To illustrate product capabilities at the show, TrueConf made a self-styled kiosk<\/a> with built-in custom application for car rental<\/a>. Users could rent a car by connecting to an available operator using kiosk\u2019s video collaboration capabilities. The solution allows users to initiate or receive video calls with available operator, invite more operators into the conversation, or share content. In addition, TrueConf provides intelligent queue management, automatically transcodes video calls into SIP\/H.323\/WebRTC format and records calls and conferences on the server.<\/p>\n

TrueConf\u2019s video-enabling services touch on a broad range of verticals, including video banking<\/a>, contact centers, virtual receptionists, etc. Custom projects based on TrueConf SDK boost customer service automatization, cut staff and travel costs and reduce waiting time during busy hours. By providing clients with user-friendly library for diverse customer needs, TrueConf aims at making embedded video more accessible for the developers who want to add real-time communications into their own solutions.<\/p>\n

\u201cVideo conferencing is not a stand-alone product anymore. Instead, we see video conferencing as a promising technology which makes third-party solutions more convenient and valuable for customers,\u201d Dmitry Odintsov<\/b>, TrueConf CBDO, says. \u201cUsing TrueConf SDK, developers can ensure a consistent user experience by embedding high-quality video into any application or device\u201d.<\/p>\n

\u201cThe market opportunity for embedded video communications is vast, with companies looking to video-enable both their intra-company and customer-facing applications,\u201d Tim Gelardi<\/b>, Senior Industry Analyst at MZA, comments. \u201cThe banking and healthcare verticals have been at the forefront of embedding video into their applications, but the wider B2C market is beginning to understand that adding real-time video capabilities drives customer engagement and that video isn\u2019t just for enterprise boardrooms\u201d.<\/p>\n

TrueConf SDK is available for free at developers.trueconf.com<\/a><\/p>\n

For more information, please contact:<\/b>
\nDmitry Odintsov,
\nTrueConf Chief Business Development Officer
\nPhone: 1.347.878.3263
\nEmail: dmitry@trueconf.com<\/a><\/p>\n

About TrueConf,
\n www.trueconf.com<\/a><\/b>
\nTrueConf equips desktops, mobiles and meeting rooms with high quality video conferencing and collaboration capabilities. TrueConf apps and solutions are easy to use and are fully compatible with legacy SIP\/H.323 equipment. With tens of thousands of companies and millions of users, TrueConf solutions are powered by 100% scalable software infrastructure and available as an on-premises server and as a cloud service.<\/p>\n","protected":false},"excerpt":{"rendered":"

TrueConf rolls out TrueConf SDK, a free library designed to create video conferencing applications or integrate video into existing offerings. The company has announced general availability of TrueConf SDK at Integrated Systems Europe 2018. To illustrate product capabilities at the show, TrueConf made a self-styled kiosk with built-in custom application for car rental. Users could […]<\/p>\n","protected":false},"author":22,"featured_media":8134,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[105,104],"tags":[262],"class_list":["post-8130","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-release","category-news","tag-sdk","wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/8130","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=8130"}],"version-history":[{"count":15,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/8130\/revisions"}],"predecessor-version":[{"id":26051,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/8130\/revisions\/26051"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media\/8134"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=8130"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=8130"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=8130"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}