{"id":49421,"date":"2026-09-04T17:44:03","date_gmt":"2026-09-04T14:44:03","guid":{"rendered":"https:\/\/trueconf.com/blog\/?p=49421"},"modified":"2026-09-04T17:44:03","modified_gmt":"2026-09-04T14:44:03","slug":"the-agency-for-services-and-payments-created-a-safe-collaborative-space-for-3000-employees-in-france","status":"publish","type":"post","link":"https:\/\/trueconf.com/blog\/success-stories\/the-agency-for-services-and-payments-created-a-safe-collaborative-space-for-3000-employees-in-france","title":{"rendered":"The Agency for Services and Payments created a safe collaborative space for 3,000 employees in France"},"content":{"rendered":"<div class=\"grid-layout ui-mb-md-1\">\r\n    <div class=\"grid-layout__col-2\">\r\n        <div class=\"grid-layout__item grid-layout__item--sm grid-layout__item--color\">\r\n            <p class=\"primary-smallest-text hyphens--auto\">\r\n                Field\r\n            <\/p>\r\n            <p class=\"primary-smallest-text primary-semi-bold-text hyphens--auto\">\r\n                Government\r\n            <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"grid-layout__item colunm grid-layout__item--sm grid-layout__item--color\">\r\n            <p class=\"primary-smallest-text hyphens--auto\">\r\n                Country\r\n            <\/p>\r\n            <p class=\"primary-smallest-text primary-semi-bold-text hyphens--auto\">\r\n                France\r\n            <\/p>\r\n        <\/div>\r\n    <\/div>\r\n\r\n    <div class=\"grid-layout__col-2\">\r\n        <div class=\"grid-layout__item grid-layout__item--sm grid-layout__item--color\">\r\n            <p class=\"primary-smallest-text hyphens--auto\">\r\n                Implementation\r\n            <\/p>\r\n            <p class=\"primary-smallest-text primary-semi-bold-text hyphens--auto\">\r\n                2021\r\n            <\/p>\r\n        <\/div>\r\n\r\n        <div class=\"grid-layout__item colunm grid-layout__item--sm grid-layout__item--color\">\r\n            <p class=\"primary-smallest-text hyphens--auto\">\r\n                Website\r\n            <\/p>\r\n            <p class=\"primary-smallest-text primary-semi-bold-text hyphens--auto\">\r\n                <a href=\"https:\/\/www.asp-public.fr\" target=\"_blank\" rel=\"nofollow noreferrer noopener\">https:\/\/www.asp-public.fr<\/a>\r\n            <\/p>\r\n        <\/div>\r\n    <\/div>\r\n<\/div>\r\n<img decoding=\"async\" class=\"ui-mb-sm-2\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/09\/asp.jpg\" alt=\"ASP\" title=\"ASP\"  loading=\"lazy\">\r\n<!--more-->\r\n<h2 class=\"ui-mb-xs-3\">About company<\/h2>\r\n<p class=\"primary-medium-text ui-mb-md-1\">The Agency for Services and Payments (ASP) is an inter-ministerial government payment agency that contributes to the implementation of European, national and local public policies in France. The ASP acts under the dual control of the Ministry of Agriculture and the Ministry\r\nof Labor and is the largest common agricultural policy agency in the U. The ASP currently employs about 3,000 people and acts on behalf of more than 13 ministries, 80 general councils, a number of regional councils and state agencies.<\/p>\r\n<h2 class=\"ui-mb-xs-3\">Challenge<\/h2>\r\n<p class=\"primary-medium-text ui-mb-md-1\">With a number of geographically distributed offices, the ASP was looking for a way to digitize its business processes and facilitate day-to-day communication between multiple departments and agencies. Previously, ASP used solutions from Cisco and Poly, however, it became challenging for the company to maintain and scale their video conferencing infrastructure.<\/p>\r\n<p class=\"primary-medium-text ui-mb-md-1\">ASP required a stable and reliable video collaboration system to facilitate remote work and allow the organization to comply with work-from-home state policies. Moreover, the system should seamlessly integrate with their existing video conferencing endpoints to justify initial investments.<\/p>\r\n<h2 class=\"ui-mb-xs-3\">Solution<\/h2>\r\n<p class=\"primary-medium-text ui-mb-md-1\">To provide in-department communication for all organization\u2019s branches, ASP decided to use TrueConf Enterprise, a scalable unified communications platform for large companies. TrueConf Enterprise allowed ASP to federate multiple TrueConf Server instances and create a single address space for all company\u2019s employees. This feature allows users to search, add, and call subscribers from other servers of the video conferencing network.<\/p>\r\n<p class=\"primary-medium-text ui-mb-md-1\">With the shared license pool, the company managed to significantly reduce its costs by paying only for the licensing\r\nservices used by the servers at any given moment. Full backups of key nodes provide a high level of resilience and allow employees to stay connected under any circumstances.<\/p>\r\n<p class=\"primary-medium-text ui-mb-md-1\">TrueConf makes it possible to schedule and run video conferences with up to 1,000 participants, while a number\r\nof flexible layouts and management tools help the organization organize important meetings. Additionally, the employees enjoy a number of tools for effective\r\nday-to-day team collaboration: instant messaging in personal and group chats, file sharing, slideshow and screen sharing, meeting recording and remote desktop\r\ncontrol. The agency has also successfully connected the existing legacy endpoints to their TrueConf-based video conferencing network with the help of built-in SIP\/H.323 gateway.<\/p>\r\n<div class=\"accent-note accent-note--line ui-mb-sm-1\">\r\n    <p class=\"primary-medium-text ui-mb-xs-3\">\r\n        \u201cTrueConf allowed our company to create a unified workspace and facilitate secure and reliable interdepartamental communications. We highly appreciate\r\nthe professional assistance of the TrueConf team that has provided continuous support at every stage of the project implementation to meet our company\u2019s requirements and standards for data safety.\u201c\r\n    <\/p>\r\n    <p class=\"primary-smallest-text ui-mb-xs-1\">\r\n        Gregory Vedovati\r\n    <\/p>\r\n    <p class=\"primary-smallest-text\">\r\n        IT department specialist at ASP\r\n    <\/p>\r\n<\/div>\r\n<img decoding=\"async\" class=\"ui-mb-sm-2\" src=\"https:\/\/trueconf.com\/blog\/wp-content\/uploads\/2026\/09\/des-aides-a-l-emploi-ont-ete-obtenues-dans-des-conditions-completement-injustifiees-aupres-de-l-agence-de-service-et-de-paiement-asp-photo-d-illustration-joel-philippon-1524152630.jpg\" alt=\"ASP\" title=\"ASP\"  loading=\"lazy\">\r\n<h2 class=\"ui-mb-xs-3\">Results<\/h2>\r\n<div class=\"accent-note ui-mb-sm-1\">\r\n<p class=\"primary-medium-text ui-mb-xs-3\">With TrueConf Enterprise, ASP managed to create a unified video conferencing network which connects more than 3,000 workplaces and boosts the overall agency performance.<\/p>\r\n<\/div>\r\n<p class=\"primary-medium-text ui-mb-md-1\">The video conferencing system helps the agency to organize meetings, collaborate and quickly exchange important information in full compliance with self-isolation policies, which is especially important during the COVID-19 lockdown. TrueConf is also used to conduct onboarding programs for remote employees across the country.<\/p>\r\n<p class=\"primary-medium-text ui-mb-md-1\">In the near future, ASP management is planning to equip the organization\u2019s meeting rooms with TrueConf video conferencing endpoints, cameras, and speakerphones to take full advantage of the TrueConf-based video conferencing ecosystem.<\/p>","protected":false},"excerpt":{"rendered":"An inter-ministerial government payment agency united numerous country-distributed offices in secure collaborative workspace with TrueConf Enterprise.","protected":false},"author":67,"featured_media":49432,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false,"footnotes":""},"categories":[361],"tags":[],"class_list":["post-49421","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-success-stories","no-wpautop"],"_links":{"self":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/49421","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/comments?post=49421"}],"version-history":[{"count":8,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/49421\/revisions"}],"predecessor-version":[{"id":49435,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/posts\/49421\/revisions\/49435"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media\/49432"}],"wp:attachment":[{"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/media?parent=49421"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/categories?post=49421"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/trueconf.com/blog\/wp-json\/wp\/v2\/tags?post=49421"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}